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Utkarsh Small Finance Bank

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3.8

based on 3.3k Reviews

Video summary

Filter reviews by

Utkarsh Small Finance Bank Customer Service Officer Reviews

Updated 8 Apr, 2025

Overall Rating

3.5/5

based on 258 reviews

Rating distribution

85 (32.9%)

68 (26.4%)

46 (17.8%)

20 (7.8%)

39 (15.1%)

Category Ratings

3.6

Job security

3.5

Skill development

3.3

Company culture

3.2

Salary

3.2

Promotions

3.1

Work-life balance

3.1

Work satisfaction

What employees say about Utkarsh Small Finance Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

100% employees reported

Monday to Saturday

46% employees reported

Flexible timing

39% employees reported

No travel

58% employees reported

View more detailed insights

Gender based rating

3.5

Rated by Women

63 reviews

3.5

Rated by Men

184 reviews

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Top trending discussions

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I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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Customer Service Officer Jobs at Utkarsh Small Finance Bank

View all

Customer Service Officer

Jabalpur

1-6 Yrs

₹ 1-3 LPA

Customer Service Officer

Purba Champaran, Muzaffarpur +1

0-5 Yrs

₹ 1.5-3.5 LPA

People also ask about Utkarsh Small Finance Bank's Customer Service Officers

Is Utkarsh Small Finance Bank a good place to work for Customer Service Officers?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 258 employee reviews, it's clear that most customer service officers have an average experience working at Utkarsh Small Finance Bank. Job security holds the highest rating at 3.6, while work-life balance is rated the lowest amongst all factors at 3.1. Read reviews about job security and work-life balance on AmbitionBox.

Does Utkarsh Small Finance Bank pay their Customer Service Officers well?

According to AmbitionBox reviews, Utkarsh Small Finance Bank customer service officers rate their salary and benefits at 3.2 out of 5, based on 258 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Utkarsh Small Finance Bank's customer service officers salaries here and to read reviews specifically about salary and benefits at Utkarsh Small Finance Bank for customer service officers, click here .

How is the work culture at Utkarsh Small Finance Bank for Customer Service Officers?

Work culture at Utkarsh Small Finance Bank for customer service officers is rated 3.3 out of 5 by 258 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Utkarsh Small Finance Bank for customer service officers, click here .

How is the job security at Utkarsh Small Finance Bank for Customer Service Officers?

Based on 258 reviews on AmbitionBox, Utkarsh Small Finance Bank's customer service officers rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Utkarsh Small Finance Bank. To read reviews about job security at Utkarsh Small Finance Bank for customer service officers, click here .

Is work from home available to Customer Service Officers at Utkarsh Small Finance Bank?

According to 26 AmbitionBox reviews, Utkarsh Small Finance Bank does not currently offer any work-from-home options to customer service officers. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

How do I get a job at Utkarsh Small Finance Bank as a Customer Service Officer?

To get a job at Utkarsh Small Finance Bank as a Customer Service Officer, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Utkarsh Small Finance Bank interview questions and practice your responses to prepare thoroughly.

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Utkarsh Small Finance Bank Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 258 Utkarsh Small Finance Bank reviews submitted by Utkarsh Small Finance Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Utkarsh Small Finance Bank is the right comp...Read more