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Utkarsh Small Finance Bank Customer Service Officer Reviews

Updated 3 Mar, 2025
Overall Rating
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3.5/5
based on 250 reviews

Rating distribution

Category Ratings

3.5

Job security

3.5

Skill development

3.3

Company culture

3.1

Salary

3.1

Work-life balance

3.1

Promotions

3.1

Work satisfaction

What employees say about Utkarsh Small Finance Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

96% employees reported

Monday to Saturday

Monday to Saturday

45% employees reported

Flexible timing

Flexible timing

39% employees reported

No travel

No travel

57% employees reported

Gender based rating

3.5
female

Rated by Women

57 reviews

3.5
male

Rated by Men

182 reviews

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Top Mentions in Utkarsh Small Finance Bank Customer Service Officer Reviews

250 reviews found

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Top Utkarsh Small Finance Bank Customer Service Officer Interview Questions

Q1. Do you have basic knowledge of computer?
Q2. What is CRR, SLR and Repo Rate

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Q3. How to identify fake note
Q4. What about your banking knowledge

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People also ask about Utkarsh Small Finance Bank's Customer Service Officers

Is Utkarsh Small Finance Bank a good place to work for Customer Service Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 250 employee reviews, it's clear that most customer service officers have an average experience working at Utkarsh Small Finance Bank. Job security holds the highest rating at 3.5, while salary is rated the lowest amongst all factors at 3.1. Read reviews about job security and salary on AmbitionBox.
Does Utkarsh Small Finance Bank pay their Customer Service Officers well?
According to AmbitionBox reviews, Utkarsh Small Finance Bank customer service officers rate their salary and benefits at 3.1 out of 5, based on 250 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Utkarsh Small Finance Bank's customer service officers salaries here and to read reviews specifically about salary and benefits at Utkarsh Small Finance Bank for customer service officers, click here .
How is the work culture at Utkarsh Small Finance Bank for Customer Service Officers?
Work culture at Utkarsh Small Finance Bank for customer service officers is rated 3.3 out of 5 by 250 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Utkarsh Small Finance Bank for customer service officers, click here .
How is the job security at Utkarsh Small Finance Bank for Customer Service Officers?
Based on 250 reviews on AmbitionBox, Utkarsh Small Finance Bank's customer service officers rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Utkarsh Small Finance Bank. To read reviews about job security at Utkarsh Small Finance Bank for customer service officers, click here .
Is work from home available to Customer Service Officers at Utkarsh Small Finance Bank?
According to AmbitionBox, 4% of Utkarsh Small Finance Bank's customer service officers work from home permanently, 96% work from the office, and undefined% follow a hybrid model, based on 22 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

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Utkarsh Small Finance Bank Customer Service Officer Salary
based on 627 salaries
₹1 L/yr - ₹4.5 L/yr
19% less than the average Customer Service Officer Salary in India
View more details
cab
Office cab/shuttle
1 total response
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
10 total responses
childCareBenefits
Child care facility
1 total response
+2 more benefits
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