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Utkarsh Small Finance Bank

3.8

based on 3.3k Reviews

Video summary

Company Overview

Company Locations

Utkarsh Small Finance Bank Customer Service Officer Reviews

Updated 10 Apr, 2025

Overall Rating

3.5/5

based on 259 reviews

8% below industry's average

know more

Category Ratings

3.6

Job Security

3.5

Skill Development

3.3

Company Culture

3.2

Salary

3.2

Promotions

3.2

Work Satisfaction

3.1

Work-Life Balance

What employees say about Utkarsh Small Finance Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

100% employees reported

Monday to Saturday

46% employees reported

Flexible timing

39% employees reported

No travel

58% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

63 reviews

3.5

Rated by Men

185 reviews

Utkarsh Small Finance Bank is rated 3.8 out of 5 stars on AmbitionBox, based on 259 company reviews.This rating reflects an average employee experience, indicating moderate satisfa... Read more

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259 reviews found

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What people are saying about Utkarsh Small Finance Bank

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a hr executive generalist7h

Looking for a Job Change

Hi, I've 2 years 2 months of experience in End to End Recruitment in a Bank working on a third party payroll sue to which I'm too much underpaid. I'm looking for growth and want to switch my job. Currently working in Navi-Mumbai and prefer to work in Navi-Mumbai or Kalyan-Dombivli. Also, if there's some good opportunity I'm okay to relocate in any state. Looking forward to get some referrals here. My salary expectations is 5 LPA

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Top Utkarsh Small Finance Bank Customer Service Officer Interview Questions

asked in

Customer Service Officer interview

Q1. Do you have basic knowledge of computer?

View answers (13)

asked in

Customer Service Officer interview

Q2. What is CRR, SLR and Repo Rate

View answers (3)

Get interview-ready with top interview questions

asked in

Customer Service Officer interview

Q3. How to identify fake note

View answers (2)

asked in

Customer Service Officer interview

Q4. What about your banking knowledge

View answers (2)

asked in

Customer Service Officer interview

Q5. What is cts clearing

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Customer Service Officer in Varanasi

Full Time

Finance & Accounting - Other Department

5.0

posted on 05 Apr 2025

Likes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Officer Jobs at Utkarsh Small Finance Bank

View All

Customer Service Officer

Jabalpur

1 - 6 Yrs

₹ 1-3 LPA

Customer Service Officer

Purba Champaran +2

0 - 5 Yrs

₹ 1.5-3.5 LPA

#3 Best Banking Company - 2021

HQ - Varanasi,Uttar Pradesh, India

Banking

10k-50k Employees (India)

Public

Financial Services

People also ask about Utkarsh Small Finance Bank's Customer Service Officers

Is Utkarsh Small Finance Bank a good place to work for Customer Service Officers?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 259 employee reviews, it's clear that most customer service officers have an average experience working at Utkarsh Small Finance Bank. Job Security holds the highest rating at 3.6, while work-life balance is rated the lowest amongst all factors at 3.1. Read reviews about job security and work-life balance on AmbitionBox.

Does Utkarsh Small Finance Bank pay their Customer Service Officers well?

According to AmbitionBox reviews, Utkarsh Small Finance Bank customer service officers rate their salary and benefits at 3.2 out of 5, based on 259 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Utkarsh Small Finance Bank's customer service officers salaries here and to read reviews specifically about salary and benefits at Utkarsh Small Finance Bank for customer service officers, click here .

How is the work culture at Utkarsh Small Finance Bank for Customer Service Officers?

Work culture at Utkarsh Small Finance Bank for customer service officers is rated 3.3 out of 5 by 259 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Utkarsh Small Finance Bank for customer service officers, click here .

How is the job security at Utkarsh Small Finance Bank for Customer Service Officers?

Based on 259 reviews on AmbitionBox, Utkarsh Small Finance Bank's customer service officers rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Utkarsh Small Finance Bank. To read reviews about job security at Utkarsh Small Finance Bank for customer service officers, click here .

Is work from home available to Customer Service Officers at Utkarsh Small Finance Bank?

According to 27 AmbitionBox reviews, Utkarsh Small Finance Bank does not currently offer any work-from-home options to customer service officers. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

How do I get a job at Utkarsh Small Finance Bank as a Customer Service Officer?

To get a job at Utkarsh Small Finance Bank as a Customer Service Officer, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Utkarsh Small Finance Bank interview questions and practice your responses to prepare thoroughly.

Utkarsh Small Finance Bank Customer Service Officer Reviews by Locations

Utkarsh Small Finance Bank Reviews by Designations

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AmbitionBox has 259 Utkarsh Small Finance Bank reviews submitted by Utkarsh Small Finance Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Utkarsh Small Finance Bank is the right company for you. ...