TTEC India Risk Management & Compliance Department Reviews

Likes

The only thing I liked was the training phase Karuna was a great trainer along with Nikita and Indranil Ghosh.

Dislikes

Work culture is pathetic. You are mainly promoted on the basis of how well you can have a rapo with your current TL and manager. The other thing is in Airbnb Process the manager as well as tl's are prevert and only look to promote people who are willing to negotiate with them in some other way

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

CANTEEN FOOD, CLEAN FLOOR AND WASHROOMS, GOOD SECURITY, CAB FACILITIES WITH SECURITY GUARD.

Dislikes

THE MOST TOXIC OFFICE IN AHMEDABAD... MANAGERS AND TEAM LEADS DO MENTAL HARASSMENT/RAGGING TO THOSE WHO DO NOT GO BY THEIR LOBBY OR INTERNAL BAD POLITICS.... DURING THE TRAINING, THEY SHOWCASE THEMSELVES TO BE THE BEST ORGANIZATION. BUT, ON THE INSIDE IT'S JUST THE OPPOSITE. THEY HAVE THIS (HARD TOKEN) CALLED PING ID. WHICH THEY WILL MAKE THEM INSTALL IN THE PHONES OF THE JOINEES ON THE VERY FIRST DAY BY DAYING THAT IT IS USED TO LOGIN WHEN/IF YOU LOOSE THE REAL DEVICE. HOWEVER, UPON INSTALLING THAT THEY ACTUALLY HAVE ACCESS TO THE GALLARY OF THE PHONE, CALLS CAN BE BARGED. HENCE, THEY TEND TO USE IT IN SOME MEANS. THEIR IS THIS MR. TRAINING SUPERVISOR (MR. VISHAL MISTRY) RETIRED FROM THE AIR FORCE, STILL THINKS HIM TO BE IN THE AIR FORCE UNIT"NOT IN AN CORPORATE OFFICE" DESPITE HELPING SOMEONE WHO IS MORE FIT AND ELIGIBLE FOR SUCH CERTAIN PROCESS ASKS TO RESIGN AND LEAVE MENTIONING THAT "YOU ARE AN OUTSIDER. YOU CANNOT DO ANYTHING , NOTHING WILL HAPPEN EVEN IF YOU COMPLAIN." HR SYSTEM LOOKS THE SAME. OVERALL, ITS ONE'S CHOICE TO JOIN AN ORGANISATION OR NOT, BUT LEAVING SUCH A TOXIC COMPANY IS THE BEST THAT ONE CAN DO. TTEC AMD MANAGERS NEED BEHAVIORAL TRAINING FIRST, ON HOW TO ACT UPON EMPLOYEES' HARSH TIME SITUATIONS INSTEAD OF TAKING ADVANTAGE. IT CAN BE SOMEONE'S LAST BETTER OPTIONS. 4TH FLOOR IS AGAIN A MYSTERY. EMPLOYEES IN EBAY HAVE BEEN TAKING HARD DOSAGE SYRUP IN THE TOILET. A LOT OF THINGS!. ADVISE:: PLEASE TEACH YOUR IN FLOOR LEADS, MANAGERS HOW TO BEHEAVE. PEOPLE ARE SOOOOOOOOOO BIASED THAT THEY EVEN COMMENT OF RELIGION AND CREEDS....Read More

Likes

To be honest nothing worth appreciating

Dislikes

I had a disappointing experience working at TTEC. The company seems to be plagued by nepotism, particularly within the Gujarati community, which creates an unfair work environment. There is little opportunity for learning or growth, and the salary offered is quite low compared to industry standards. Additionally, I was shocked to learn that they provided an experience letter to an employee who was involved in inappropriate behavior towards female colleagues. This shows a serious lack of accountability. On the other hand, employees who faced issues related to coupon abuse or caste discrimination were not given the same consideration. It feels like casteism is at its peak here. Another major issue is the management style. If you disagree with your manager, Mr. Pratik, they will find a way to push you out, regardless of your past performance. There seems to be a complete absence of ethics; he doesn’t think twice before jeopardizing someone's career. Overall, my experience at TTEC has been extremely negative, and I would not recommend it to anyone....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

100% job security unless you are unable to reach targets for more than 3/4 months.

Dislikes

Salary is very less. Some of the Agents (same position) who joined with an experience of 1/2 years are getting more salary than the one who works in Ttec for more than 3/4 years.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Likes

Likes

The Job security, upper management

Dislikes

Hierarchy, always a realisation of a hierarchy maintained

Likes

Job Security maybe

Dislikes

Annual appraisal

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Amazing culture

Dislikes

Food in cafeteria

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.