Premium Employer

i

This company page is being actively managed by TTEC India Team. If you also belong to the team, you can get access from here

TTEC India Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters

28 TTEC India Jobs

Chat Customer Service Representative

0-5 years

₹ 3 - 4L/yr

Ahmedabad

100 vacancies

Chat Customer Service Representative

TTEC India

posted 13d ago

Job Role Insights

Flexible timing

Job Description

Be the spark that brightens days and ignite your career with TTECs award-winning employment experience.  As a Chat Customer Service Representative working on site in Ahmedabad, Gujarat (Opp. L.J. Group of Institutes, Off S.G. Highway, Makarba), youll be a part of bringing humanity to business. #experienceTTEC


Apply in-person for immediate interview - Monday to Friday - 10:30 AM to 4:00 PM

Interested in Relocating?  Virtual interviews accepted as well


What Youll be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one

You'll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.


During a Typical Day, You’ll

  • Answer incoming communications from customers
  • Connect and resolve issues with customers using written communication only

What You Bring to the Role

  • 1 year or more customer service experience – Freshers welcome to apply
  • Great written communication skills including grammar and spelling
  • High School Diploma
  • Computer savvy
  • Flexibility to work in a 24/7 environment

What You Can Expect

  • Knowledgeable, encouraging, supporting and present leadership
  • Diverse and community minded organization
  • Career-growth and lots of learning opportunities for aspiring minds
  • And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you.

A Bit More About Your Role
We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

You'll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.


Employment Type: Full Time, Permanent

Read full job description

TTEC India Interview Questions & Tips

Prepare for TTEC India Customer Service Representative roles with real interview advice

Top TTEC India Customer Service Representative Interview Questions

Q1. What if customer says that the ordered material is not reached but the tracking shows the material is delivered. What has gone wrong.
Q2. Meaning of terms used in flip kart, Amazon.
Q3. Do you know about Fraud Prevention?
View all 21 questions

What people at TTEC India are saying

4.1
 Rating based on 54 Customer Service Representative reviews

Likes

Best working environment. Helped me to improve my skills and knowledge.

  • Skill development - Good
  • +3 more
Dislikes

There was nothing at all to dislike anything about the company as all the leaders and managers of the company supports you to grow and learn and even help you out when and where ever in need, how much they can.

Read 54 Customer Service Representative reviews

Customer Service Representative salary at TTEC India

reported by 180 employees
₹1.6 L/yr - ₹5 L/yr
At par with the average Customer Service Representative Salary in India
View more details

What TTEC India employees are saying about work life

based on 1.2k employees
63%
69%
87%
63%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

TTEC India Benefits

Submitted by Company
Free career development courses
Tuition support & reimbursement
Health & wellness programs
Paid time off & work-life balance
Community give back events
Referral & recognition programs
Submitted by Employees
Cafeteria
Job Training
Free Transport
Health Insurance
Team Outings
Work From Home +6 more
View more benefits

Compare TTEC India with

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Foundever

3.6
Compare

Wipro

3.7
Compare

Genpact

3.8
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.5
Compare

Infosys BPM

3.6
Compare

Capgemini

3.7
Compare

IBM

4.0
Compare

WNS

3.4
Compare

Quess

3.9
Compare

Conneqt Business Solutions

3.7
Compare

Omega Healthcare

3.7
Compare

iEnergizer

4.6
Compare

R1 RCM

3.9
Compare

Conduent

3.5
Compare

IKS Health

3.6
Compare

IntouchCX

2.9
Compare

TELUS Digital

3.7
Compare

Similar Jobs for you

Customer Service Representative at Mantras2Success Consultants

Ahmedabad

0-3 Yrs

₹ 2.5-4 LPA

Customer Service Representative at Augmentive Business 7 Solutions

Gurgaon / Gurugram

0-3 Yrs

₹ 1-4 LPA

Customer Service Representative at TTEC

Mumbai, Mumbai Suburban

0-5 Yrs

₹ 1-4.75 LPA

Customer Service Representative at Tech Tonics

Gurgaon / Gurugram

2-4 Yrs

₹ 1-3.5 LPA

Customer Service Representative at Rightfit Resources OPC Pvt. Ltd

Warangal

2-5 Yrs

₹ 4-7 LPA

Customer Service Representative at Rightfit Resources OPC Pvt. Ltd

Bhubaneswar

2-5 Yrs

₹ 4-6 LPA

Customer Service Representative at Rightfit Resources OPC Pvt. Ltd

Hyderabad / Secunderabad

2-5 Yrs

₹ 4-7 LPA

Customer Service Representative at Rightfit Resources OPC Pvt. Ltd

Cuttack

2-5 Yrs

₹ 2-4 LPA

Customer Service Representative at TGS Ventures

Noida

1-5 Yrs

₹ 2.5-3.5 LPA

Customer Service Representative at Elements Solutions Inc

Chennai

2-3 Yrs

₹ 1-4 LPA

TTEC India Ahmedabad Office Location

View all
Ahmedabad, Gujarat Office
Headquarter
TTEC Ahmedabad Opp. L. J. College, Off S. G. Road 382210 Makarba, Ahmedabad Ahmedabad, Gujarat
382210

Chat Customer Service Representative

0-5 Yrs

₹ 3 - 4L/yr

Ahmedabad

13d ago·via naukri.com

Senior Financial Analyst

2-5 Yrs

Hyderabad / Secunderabad

9d ago·via naukri.com

Product Owner/Analyst

5-10 Yrs

Hyderabad / Secunderabad

9d ago·via naukri.com

Healthcare Customer Service Representative (English Voice)

0-5 Yrs

₹ 1 - 4.75L/yr

Mumbai, Mumbai Suburban

13d ago·via naukri.com

Team leader (US Heathcare Background)

3-7 Yrs

Mumbai Suburban, Goregaon, Mumbai

15d ago·via naukri.com

Recruitment Coordinator / Excel Expert (6 months contract)

0-2 Yrs

Ahmedabad

16d ago·via naukri.com

Team Lead

1-5 Yrs

Ahmedabad

20d ago·via naukri.com

Principal Agile Scrum Master

1-5 Yrs

Hyderabad / Secunderabad

20d ago·via naukri.com

Specialist, WFM Real Time

0-1 Yrs

Ahmedabad

30d ago·via naukri.com

Senior Automation Developer

5-8 Yrs

Hyderabad / Secunderabad

30d ago·via naukri.com

Recently Viewed

SALARIES

MQSYS Technologies

SALARIES

Vinculum Solutions

REVIEWS

Statestreet HCL Services

No Reviews

REVIEWS

TTEC India

No Reviews

SALARIES

NuvoRetail

REVIEWS

TTEC India

No Reviews

SALARIES

Paxcom India

SALARIES

Paxcom India

REVIEWS

Statestreet HCL Services

No Reviews

write
Share an Interview
How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent