Healthcare Customer Service Representative (English Voice)

Job description

Healthcare Customer Service Representative (English Voice)

Be the spark that brightens days and ignite your career with TTECs award-winning employment experience. As a Customer Service Representative - Voice working onsite in Mumbai, Maharashtra youll be a part of bringing humanity to business.

#experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in India says it all!

What Youll be Doing

Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via phone and chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, Youll

• Answer incoming communications from customers
• Connect and resolve issues with customers using via verbal & written communication

What You Bring to the Role

• 1 Year min customer service experience required
• Ability read, write and speak English at a strong proficiency level
• Computer literacy

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values.
• Monthly CTC between INR 30,000 - 41,000 with additional performance bonus opportunities.
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
• Must be able to work on a rotating schedule and weekends/holidays if needed.

A Bit More About Your Role

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values.
• Monthly CTC between INR 30,000 - 41,000 with additional performance bonus opportunities.
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
• Must be able to work on a rotating schedule and weekends/holidays if needed.

Our recruitment hub is open for walk-in applicants

Monday to Friday, between 10:30 am and 4 pm.

Venue :-TTEC company, 4th Floor, Tower 3, Unit No 403 & 404, NESCO IT Park, Western Express Hwy, NESCO, Goregaon, Mumbai, Maharashtra 400063 (Next to goregaon E metro station)

For Query Can Reach out to between 10.30 am - 5pm

Email - aniket.chauhan@ttec.com

Whatsapp - 7021135710