Teleperformance Senior Customer Service Executive Reviews
based on 656 reviews
Updated 10 Jan, 2025
Overall Rating
3.4/5
How AmbitionBox ratings work?
Category Ratings
3.3
Work-Life balance
3.2
Company culture
3.2
Skill development
3.2
Salary & Benefits
3.2
Work Satisfaction
3.1
Job Security
2.9
Promotions/Appraisal
Teleperformance is rated
3.4 out of 5 stars on
AmbitionBox, based on 656 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
3.4 out of 5 stars on
AmbitionBox, based on 656 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Teleperformance Senior Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
656 reviews found
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Popular
Senior Customer Service Executive in
Ambattur
KYCR Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 08 Nov 2021
Likes
Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling.
Dislikes
There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow.
Work Details
I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank you for your feedback! All the best!
Senior Customer Service Executive in
Mohali
Full Time
·
Marketing Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 24 Dec 2024
Likes
You can expect your salary before the date.
Supportive trainers and all other seniors.
Dislikes
Switching between shifts without any prior notice or notification and change in Lobs was very irritating and unbearable.
Work Details
Work policy:
My working mode was working from home and there is only week off.
Senior Customer Service Executive in
Mumbai Suburban
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Dec 2024
Likes
Decent Salary
Dislikes
Worse Management, No Job Security, Favouritism, No person life, No good facilities, micro management, Break scheduled by them. No freedom.
Please think 10 time before joining.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Nov 2024
Likes
You will not grow over here if you don't know buttering your boss
Dislikes
I have worked for 15 months in this company and every month I got new changes in my incentives n the promises they have made during joining
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Mumbai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Sep 2024
Likes
Nothing
Dislikes
A lot , First of all Teleperformance is one of the worst company ever ever i Worked .
They Do not keep transperancy .They will have faviourtism and High politics .Payment They will cheat on your payment . They will not give you F&F and Last PF . Complete Froad Company and their payment staff and process Team is worst ever I work. I had a bad experience
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Mumbai
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 26 Jun 2024
Likes
Salaries are great when it comes to freshers but you will be bored after some time will repeat the same thing so there is learning or skill development.
Dislikes
No skill development since you will repeat the same thing daily and no job security as well.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Goregaon
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 15 Apr 2024
Likes
Easily anyone can get hire, because I have seen many people how doesn't know anything or don't have communication skills they also got hired🤡
Dislikes
Doesn't know how to manage the employees and if employees have any issues then they don't sort it out soon they just keep piling up the work. And no upper manager are competent to help you for anything nor the Hr's. They just do timepass and will tell employees do this that and all.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Teleperformance.
Senior Customer Service Executive in
Mohali
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Apr 2024
Likes
Learning at every step , day to day interaction with employees and addressing on - floor issues has definitely made me grow as the manager and leader . Good place to work and grow.
Dislikes
NA NA NA NA
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Moderate Transport to Reach on time
Salary on Time
Good Environment and Culture to work with
Dislikes
I think I would not Say Dislike however It depends upon on which process you are in : so in my process I would say they should give Refreshments on time not like work straight up for 9 hours.
Senior Customer Service Executive in
Mumbai
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Jan 2025
Likes
Job security and supportive team members
Dislikes
Lack of increment
Senior Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Jan 2025
Likes
Worst organisation
Dislikes
Seniors behaviour, work culture and unnecessary work pressure.
Work Details
Work related travel:This is a desk job.
Senior Customer Service Executive in
Mumbai
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Jan 2025
Likes
Good work culture
Dislikes
Switching people from one process to another due to that we are unable to learn or focus.
Senior Customer Service Executive in
Mumbai
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 04 Jan 2025
Likes
It is amazing
Dislikes
Not Applicable
Work Details
Work days: Rotational Shift
(Flexible Timings)
Senior Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Dec 2024
Likes
Very nice atmosphere
Dislikes
No dislike
Senior Customer Service Executive in
New Delhi
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Dec 2024
Likes
Pathetic company not recommended at all
Dislikes
DO not do the mistake to join this pathetic company.
Senior Customer Service Executive in
Mumbai (working remotely)
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 28 Dec 2024
Likes
Salary structure and training
Dislikes
No job security
Senior Customer Service Executive in
Chennai
Full Time
·
IT Infrastructure Services Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Dec 2024
Likes
Work culture and team
Dislikes
Salary package
Senior Customer Service Executive in
Rewa
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Dec 2024
Likes
Friendly nature of colleagues supporting behaviour of seniors and mentor , atmosphere of premises
Dislikes
Nothing to say
Senior Customer Service Executive in
Mumbai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Dec 2024
Likes
Learning skills here
Dislikes
Transportation. Cab services are available only for drop.
Work Details
Work days: Monday to Friday
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Bangalore / Bengaluru (working remotely)
Full Time
·
Customer Success, Service & Operations - Other Department
People also ask about Teleperformance's Senior Customer Service Executives
How is Teleperformance to work for?
Teleperformance is rated 3.4 out of 5, based on 656 reviews by employees on AmbitionBox.
Teleperformance is known for Work-Life balance which is rated at the top and given a rating of 3.3. However, Career growth is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Teleperformance read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Teleperformance?
According to AmbitionBox ratings, Teleperformance employees rate its salary and benefits as 3.2 out of 5. You can know more about Teleperformance Salaries at AmbitionBox
How is the work culture at Teleperformance?
Work culture is rated 3.2 at Teleperformance by 656 employees. While job security is rated 3.1 and work-life balance is rated 3.3 at Teleperformance. Read detailed reviews by employees of Teleperformance on AmbitionBox.
Is work from home available in Teleperformance?
According to AmbitionBox, 36% Teleperformance employees work from home permanently, and 2% work from office 2 days/week (based on 49 AmbitionBox reviews in last 6 months).
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Teleperformance Senior Customer Service Executive Reviews by Locations