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Teleperformance
based on 27.9k Reviews
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Full Time
Operations Support Department
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Multiple clients
Growth Management Employee benefits Work life balance
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Wfm Department
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Good organisation to give the opportunity to everyone.
On issue
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
What people are saying about Teleperformance
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Full Time
Workforce Management Department
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Job Security & Company Policies.
Appraisal & Salary Structure.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Voice / Blended Department
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There is no doubt for job security
HR policies are very bad - they aren't even worried about the their employees in the COVID pandemic - didn't allowed to work from home.
No work life balance at all
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
We want to know more about your concern. Please share the details at http://bit.ly/TPHR-newform. Thank you!
Full Time
Non Voice Department
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Nothing to like in this company specially the management is worst and harassing the agents that client will delete your ID and get absconded
Management is very poor and no support from anyone even after there is a death in your family they only wanted you to perform in any situation Horrible company I have ever worked
Full Time
Operations Support Department
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Little bit I can say job security if you are not on contract paper. I think Teleperformance Mohali Punjab location is good compared to Teleperformance Bangalore. I know corporate politics is everywhere.
I don't like to work to Teleperformance Bangalore Smart work techno Qube. Special WFM manager toxic and egoistic person. Currently I am working but I am on notice period.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Nothing
Most worst management they always provide fake promises no coordination is there between the management and the management don't think we are human they think we are robot who can work 24 hrs without any battery.They also ruined the personal life and professional life both...so be careful before joining teleperformance kolkata for any process, specially Tataplay.
Work policy: Some people are permenent work from some are permenent work from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Leaders never spoke/listen to downline.. Either you communicating your issue over mail or verbally - felt unjustify Top leaders are always correct and downline always wrong untill you have support from upline
No sitting area except cafeteria
Work days: Alternate Saturday off (Flexible Timings)
Full Time
After Sales Service & Repair Department
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First of all I really like this name tag of company "teleperformance " , the building, the area . It' s a wonderful place to work from recruitment area where they are supportive - especially their nice behaviour and nice treatment -to -training room ( trainer -nice bonding as a friend) to each and every member on the floor. And on the floor there are team of members like the manager and all inspiring leadership (nice soft decent nature) I like their values about life and qa that really supported me. They allowed me to complete my tasks out of my working hours limits even when they can have risk of penalties.I mean they people consider/appreciate someone' s work. I like this name tag of company "teleperformance " , the building, the area . But the most important, valueable and saluting thing is that this company helps handicapped people. I...Read More
No Canteen on the same floor of work where we can save our breaks .All the time we rush from lift to lift consuming all the breaks.
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Banking Operations Department
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WFH Opportunities for career growth like IJPs and training programs.
No work life balance (they expect you to work 15hrs straight without extra pay) No reward only reprimand (top management's policy) 0% job security - you would lose your job anytime. Don't even think about appraisal. 😅
Full Time
Voice / Blended Department
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Good place to work. Salary & promotion is concern. Other things is really good.
No emergency loan Leave policy good but managers are not allowed to take leave. Shift allowance no. Admin facility l cafeteria not OK.
Work policy: 3 days/week from office
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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NA
I was hired for a campaign in WFM offshore that TP was expecting and later on I got an update from HR that they have put some of us on notice period as they didn't get the campaign and if not selected in other campaign we will have to leave organization. It's been over 1 month and we haven't been assigned any campaign. Even previously I worked in rebel eats in 2019 and wa laid off in 2020 because of process wramp down. Job security doesn't really exist in this organization....Read More
Full Time
Back Office Department
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No likes
In this company there is no job security, you will be hired and they won’t tell you about the security of your job and suddenly process gets ramp down. I was informed this situation 1 day prior and they informed to find out other opportunities how is it possible to find the job in one month and they won’t move you to another processthey did this with 40+ people. Please avoid to Join this company if you matter your career and experience....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Some people you meet their, may become part of your life, nothing is likable for for the process management.
Terrible Management No transperency between agents and managers Management are full of liers Policies changes as per manager's/management's convience Even someone can get out of POSH or by threating any other employee.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice \/ Blended Department
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Salary on time
They did not have good management The management did not have knowledge about the work even the Associates know the work more than them and Management put so much pressure on employees.Even we dont have proper Time to Eat and cancelling the weekoffs. So much Partiality in promotions. i dont suggest any other employee to work there and now work from was closed ,all emplyees under work from home lose their JOBS now....Read More
Full Time
Airline Services Department
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The HR of teleperformance thane is pretty helpfull and the facilities
Company itself is so unstable who's back to back laying of people after their joining of just an month by saying company business issues Hopper travel process in teleperformance is one of the worst process I've seen in my career
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Support Department
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nothing, work is easy but it is made difficult by doing nitpicking in your work if you take stand for yourself on logical points and as per policy. but yes salary comes on time on the last day of the month but if you get late then it is upto your manager if thinks then he may mark it as half day. it doesn’t happen generally anywhere. and they split your weekoffs and they sometimes give you difficult cases of others to you in which you may have escalations....Read More
Management is really bad they dont care about anything.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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Promotion is possible in this company if you give 100% and also if you are little bit lucky. Work culture is good.
Salary and increment is very less. No work life Balance. No bonuses or any types of rewards. If you are employee of the month/employee of the quater or employee of the year they will give just an certificate and trophy that's it.
Full Time
Quality Assurance and Testing Department
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At first, the job was really enjoyable and stress-free because of the friendly environment, the people around us, the freedom to dress casually, and the generous leave policy.
Nothing
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Good for people who don't know anything and don't want to get ahead in life
Lots 1. Highly strict login hours 2. Sales pressure and targets 3. Management expects us to come on all major holidays 4. Almost no promotions 5. Almost no option of wfh 6.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
IT Support Department
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The only thing I like is to help customers with their technical issues.
Somehow the supervisor has no clue about the technical process at all, all the seniors manages treats agents as s**t. They don't care about the agents at all. Never come to Teleperformance unless that is the only option you have left.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Bekaar company he teleperformance ke team leaders ko khud kuch nahi ata he proper training bhi nahi provide ki jaati he company me i have proof where company team leaders not provide training
Teleperformance training worst team leaders worst in teleperformance
Work days: Monday to Friday (Strict Timings)
Full Time
Non Voice Department
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I am very disappointed from the company
Hi! I am worked at Teleperformance Kolkata , they said that they will provide the experience letter from the company with in 45 days and the salary also but they did not given any thing and the (BHR SOUMITRA , BHR SHAKIL ) both they said that they will but still I did not get anything from there side and i had been completed 6 months over there , few days ago they wanted the amount from me 9,000/- from me for the experience letter and the salary of 2 months ....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Pathetic company, your work life balance sucks. There is no help from the Superiors.. Managers act like they are God's of the company and now this is their own company . Nobody follow rules but if something happens HR will first question the rules... Don't join this company like me and regret later but wait for sometime find a true company which values their employees...
Pathetic organization
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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