Teleperformance Team Leader Customer Support Reviews
based on 1 review
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This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 26 May, 2022
Overall Rating
1.0/5
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Category Ratings
1.0
Company culture
1.0
Job Security
1.0
Salary & Benefits
1.0
Work-Life balance
1.0
Skill development
1.0
Promotions/Appraisal
1.0
Work Satisfaction
Teleperformance is rated
1.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
1.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Team Leader Customer Support in
Jaipur
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 May 2022
Likes
Very bad bad experience Phathatic work environment
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Chat Support Executive in
Dehradun (working remotely)
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Nothing to like in this company specially the management is worst and harassing the agents that client will delete your ID and get absconded
Dislikes
Management is very poor and no support from anyone even after there is a death in your family they only wanted you to perform in any situation
Horrible company I have ever worked
Real Time Analyst in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 07 Dec 2024
Likes
Little bit I can say job security if you are not on contract paper.
I think Teleperformance Mohali Punjab location is good compared to Teleperformance Bangalore.
I know corporate politics is everywhere.
Dislikes
I don't like to work to Teleperformance Bangalore Smart work techno Qube.
Special WFM manager toxic and egoistic person.
Currently I am working but I am on notice period.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Kolkata
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Dec 2024
Likes
Nothing
Dislikes
Most worst management they always provide fake promises no coordination is there between the management and the management don't think we are human they think we are robot who can work 24 hrs without any battery.They also ruined the personal life and professional life both...so be careful before joining teleperformance kolkata for any process, specially Tataplay.
Work Details
Work policy:
Some people are permenent work from some are permenent work from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Assistant Manager WFM in
Mohali
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 06 Nov 2024
Likes
Leaders never spoke/listen to downline..
Either you communicating your issue over mail or verbally - felt unjustify
Top leaders are always correct and downline always wrong untill you have support from upline
Dislikes
No sitting area except cafeteria
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
BPO Executive in
Indore
Full Time
·
After Sales Service & Repair Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 14 Oct 2024
Likes
First of all I really like this name tag of company "teleperformance " , the building, the area .
It' s a wonderful place to work from recruitment area where they are supportive - especially their nice behaviour and nice treatment -to -training room ( trainer -nice bonding as a friend) to each and every member on the floor. And on the floor there are team of members like the manager and all inspiring leadership (nice soft decent nature) I like their values about life and qa that really supported me.
They allowed me to complete my tasks out of my working hours limits even when they can have risk of penalties.I mean they people consider/appreciate someone' s work.
I like this name tag of company "teleperformance " , the building, the area .
But the most important, valueable and saluting thing is that this company helps handicapped people.
I...Read More
Dislikes
No Canteen on the same floor of work where we can save our breaks .All the time we rush from lift to lift consuming all the breaks.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Team Lead Operations in
Gurgaon / Gurugram (working remotely)
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Sep 2024
Likes
WFH
Opportunities for career growth like IJPs and training programs.
Dislikes
No work life balance (they expect you to work 15hrs straight without extra pay)
No reward only reprimand (top management's policy)
0% job security - you would lose your job anytime.
Don't even think about appraisal. 😅
Team Lead Operations in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Aug 2024
Likes
Good place to work.
Salary & promotion is concern.
Other things is really good.
Dislikes
No emergency loan
Leave policy good but managers are not allowed to take leave.
Shift allowance no.
Admin facility l cafeteria not OK.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Real Time Analyst in
Chandigarh
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Jul 2024
Likes
NA
Dislikes
I was hired for a campaign in WFM offshore that TP was expecting and later on I got an update from HR that they have put some of us on notice period as they didn't get the campaign and if not selected in other campaign we will have to leave organization. It's been over 1 month and we haven't been assigned any campaign. Even previously I worked in rebel eats in 2019 and wa laid off in 2020 because of process wramp down. Job security doesn't really exist in this organization....Read More
AML Analyst in
Mumbai
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Jul 2024
Likes
No likes
Dislikes
In this company there is no job security, you will be hired and they won’t tell you about the security of your job and suddenly process gets ramp down. I was informed this situation 1 day prior and they informed to find out other opportunities how is it possible to find the job in one month and they won’t move you to another processthey did this with 40+ people. Please avoid to Join this company if you matter your career and experience....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 16 Jul 2024
Likes
Some people you meet their, may become part of your life, nothing is likable for for the process management.
Dislikes
Terrible Management
No transperency between agents and managers
Management are full of liers
Policies changes as per manager's/management's convience
Even someone can get out of POSH or by threating any other employee.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Other Teleperformance Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Customer Service Executive in
Mohali
Full Time
·
Marketing Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 24 Dec 2024
Likes
You can expect your salary before the date.
Supportive trainers and all other seniors.
Dislikes
Switching between shifts without any prior notice or notification and change in Lobs was very irritating and unbearable.
Work Details
Work policy:
My working mode was working from home and there is only week off.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Mumbai Suburban
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Dec 2024
Likes
Decent Salary
Dislikes
Worse Management, No Job Security, Favouritism, No person life, No good facilities, micro management, Break scheduled by them. No freedom.
Please think 10 time before joining.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Assistant Manager in
New Delhi (working remotely)
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 21 Dec 2024
Likes
The only thing you may get while working here is you might get promoted earlier than when you would in other organisations. Rest, overall its an average or below place to work
Dislikes
Work Culture is not good. Employee engagement do not happen... Plus management is very poor
Team Lead in
Indore
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 20 Dec 2024
Likes
The job security is good.
Dislikes
The domestic process should be more non partial about the promotions. Because the promotions process is not transparent at all. Those who getting the higher position are corrupted and pollute whole culture of the company. The employee care should be more active and sharp to handle those so called higher production managers.
Analyst in
Hyderabad / Secunderabad
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 20 Dec 2024
Likes
I love the fact that the job security here is amazing and prefers their employees to stay within the TP family. Depending on your process and manager the experience can be worse to excellent . on average i can say that the work culture is 2.5/5.
Dislikes
The fact that the promotions here are do not match the package they offer. other than that everything is fine.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Management Consultant in
Gurgaon / Gurugram
Full Time
·
Management Consulting Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2024
Likes
The team was really encouraging, the workplace was diverse , and the there were so many opportunities to learn that helped me develop both personally and professionally .
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Kolkata
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Dec 2024
Likes
Nothing to like anything ...
Fake promises are very good in this company. All give fake promises
Dislikes
All the managers and the team leaders are worst. No one wants to help the employee. All the high designations are doing show off with thier work culture. The work culture and the work balance is really very bad. All uses slangs to scold someone or the other. If the employee wants to take a leave the managers and the TL do not approve the leave, rather they remove all the access from the floor and sent a mail to your maild id of Full and Final settlement. The worst company ever I have ever seen. And also, they "DO NOT GIVE THE EXACT SALARY THAT IS MENTIONED IN THE OFFER LETTER."
I suggest do not join this company or else you guys will loose money, time and as well as your mental health....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Assistant Manager Operations in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 15 Dec 2024
Likes
There are few leadership who needs to sit and think what are they doing,there is no professionalism and biased culture however not all process or managers are like that but there are managers who are womanisers and also borrow money from junior level showing their authority
Dislikes
Work ethics of some manages like simha in booking.com process who is a womaniser and 3rd class category human being who is biased towards female employee and also borrow money from all level
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Manager in
Gurgaon / Gurugram
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Dec 2024
Likes
So far nothing in 2 years.
No work culture, abusive environment, bully old vintage people, hopeless amd low esteem peers. Committed bonus is not paid, unrealistic expectations. Hire people with fake and unprofessional promises. Withdrawn cabs once someone joins in
Dislikes
Everything, this is the worst company i have ever worked
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Nothing much . they will make you work like machine every single day. sometimes we have worked from 10 pm to 7pm without even a single break.so pathetic work culture.
Dislikes
sales pressure targets you are forced to dial 400-500 numbers in a single day or you have to do sales plus they have had stopped me till 8pm for doing calls and make sales daily very unprofessional behaviour
People also ask about Teleperformance's Team Leader Customer Supports
How is Teleperformance to work for?
Teleperformance is rated 1.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Teleperformance is known for Company culture which is rated at the top and given a rating of 1.0. However, Company culture is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Teleperformance read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Teleperformance?
According to AmbitionBox ratings, Teleperformance employees rate its salary and benefits as 1.0 out of 5. You can know more about Teleperformance Salaries at AmbitionBox
How is the work culture at Teleperformance?
Work culture is rated 1.0 at Teleperformance by 1 employees. While job security is rated 1.0 and work-life balance is rated 1.0 at Teleperformance. Read detailed reviews by employees of Teleperformance on AmbitionBox.