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Teleperformance
based on 27.5k Reviews
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Life Skills / ECA Teacher Department
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The team was friendly
Constructive feedback was always brushed under the carpet
There were times my shift timings would be shared late night just before the actual new shift change took place
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
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Full Time
Non Voice Department
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Nothing to like in this company specially the management is worst and harassing the agents that client will delete your ID and get absconded
Management is very poor and no support from anyone even after there is a death in your family they only wanted you to perform in any situation Horrible company I have ever worked
Full Time
Operations Support Department
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Little bit I can say job security if you are not on contract paper. I think Teleperformance Mohali Punjab location is good compared to Teleperformance Bangalore. I know corporate politics is everywhere.
I don't like to work to Teleperformance Bangalore Smart work techno Qube. Special WFM manager toxic and egoistic person. Currently I am working but I am on notice period.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Nothing
Most worst management they always provide fake promises no coordination is there between the management and the management don't think we are human they think we are robot who can work 24 hrs without any battery.They also ruined the personal life and professional life both...so be careful before joining teleperformance kolkata for any process, specially Tataplay.
Work policy: Some people are permenent work from some are permenent work from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Leaders never spoke/listen to downline.. Either you communicating your issue over mail or verbally - felt unjustify Top leaders are always correct and downline always wrong untill you have support from upline
No sitting area except cafeteria
Work days: Alternate Saturday off (Flexible Timings)
Full Time
After Sales Service & Repair Department
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First of all I really like this name tag of company "teleperformance " , the building, the area . It' s a wonderful place to work from recruitment area where they are supportive - especially their nice behaviour and nice treatment -to -training room ( trainer -nice bonding as a friend) to each and every member on the floor. And on the floor there are team of members like the manager and all inspiring leadership (nice soft decent nature) I like their values about life and qa that really supported me. They allowed me to complete my tasks out of my working hours limits even when they can have risk of penalties.I mean they people consider/appreciate someone' s work. I like this name tag of company "teleperformance " , the building, the area . But the most important, valueable and saluting thing is that this company helps handicapped people. I...Read More
No Canteen on the same floor of work where we can save our breaks .All the time we rush from lift to lift consuming all the breaks.
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Banking Operations Department
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WFH Opportunities for career growth like IJPs and training programs.
No work life balance (they expect you to work 15hrs straight without extra pay) No reward only reprimand (top management's policy) 0% job security - you would lose your job anytime. Don't even think about appraisal. 😅
Full Time
Voice / Blended Department
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Good place to work. Salary & promotion is concern. Other things is really good.
No emergency loan Leave policy good but managers are not allowed to take leave. Shift allowance no. Admin facility l cafeteria not OK.
Work policy: 3 days/week from office
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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NA
I was hired for a campaign in WFM offshore that TP was expecting and later on I got an update from HR that they have put some of us on notice period as they didn't get the campaign and if not selected in other campaign we will have to leave organization. It's been over 1 month and we haven't been assigned any campaign. Even previously I worked in rebel eats in 2019 and wa laid off in 2020 because of process wramp down. Job security doesn't really exist in this organization....Read More
Full Time
Back Office Department
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No likes
In this company there is no job security, you will be hired and they won’t tell you about the security of your job and suddenly process gets ramp down. I was informed this situation 1 day prior and they informed to find out other opportunities how is it possible to find the job in one month and they won’t move you to another processthey did this with 40+ people. Please avoid to Join this company if you matter your career and experience....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Some people you meet their, may become part of your life, nothing is likable for for the process management.
Terrible Management No transperency between agents and managers Management are full of liers Policies changes as per manager's/management's convience Even someone can get out of POSH or by threating any other employee.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Worst worst worst Company. No work life balance, no job security. U have to be manager's favorite for promotions.Unprofessional managers who will humiliate one or the other Employee.There is nothing to like about TP.
For WFH they don't have proper login tracker. For 8 hrs u have to login 10 hrs.Even For 7.50 login time they mark as half day and deduct amount from your salary. Plus the TL is another headache, u need to keep sayin him to correct the attendance.
Full Time
IT Infrastructure Services Department
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Good to work.of you want a slow and in your comfort zone - with ok to bad pay and increment scale
No worst working for . No one appreciate your work . Specially if you are part of IT team . My laptop has a SSD issue I had told my company n number of time but no one listen and it's been 1.5 year I have been telling about same to.multiple leadership. But uhhh . High leadership is just worst . No good changes . I missed time when vikas was our director . New leadership joins . Make useless changes remove alll our benefits . Decreased increament scale . Company show no appreciation for employee. You will never getting any bonus, no diwali or holi or new year gifts. Nothing . I hate that new management don't apreate there IT....Read More
Full Time
Customer Success Department
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they promote unskilled people, person with no leadership skill, problem solving skills, and knowledge of how to handle employees can become TL , assistant manager or even manager.
1 bad HR services never meet my HR 2 no job security they fire employees with out any reason. they made foolish reasons of there own. 3 they hire employees in august for diwali festival season after season end job end.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Marketing Department
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You can expect your salary before the date. Supportive trainers and all other seniors.
Switching between shifts without any prior notice or notification and change in Lobs was very irritating and unbearable.
Work policy: My working mode was working from home and there is only week off.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Decent Salary
Worse Management, No Job Security, Favouritism, No person life, No good facilities, micro management, Break scheduled by them. No freedom. Please think 10 time before joining.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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The only thing you may get while working here is you might get promoted earlier than when you would in other organisations. Rest, overall its an average or below place to work
Work Culture is not good. Employee engagement do not happen... Plus management is very poor
Full Time
Operations Department
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The job security is good.
The domestic process should be more non partial about the promotions. Because the promotions process is not transparent at all. Those who getting the higher position are corrupted and pollute whole culture of the company. The employee care should be more active and sharp to handle those so called higher production managers.
Full Time
Business Intelligence & Analytics Department
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I love the fact that the job security here is amazing and prefers their employees to stay within the TP family. Depending on your process and manager the experience can be worse to excellent . on average i can say that the work culture is 2.5/5.
The fact that the promotions here are do not match the package they offer. other than that everything is fine.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Management Consulting Department
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The team was really encouraging, the workplace was diverse , and the there were so many opportunities to learn that helped me develop both personally and professionally .
Nothing
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Nothing to like anything ... Fake promises are very good in this company. All give fake promises
All the managers and the team leaders are worst. No one wants to help the employee. All the high designations are doing show off with thier work culture. The work culture and the work balance is really very bad. All uses slangs to scold someone or the other. If the employee wants to take a leave the managers and the TL do not approve the leave, rather they remove all the access from the floor and sent a mail to your maild id of Full and Final settlement. The worst company ever I have ever seen. And also, they "DO NOT GIVE THE EXACT SALARY THAT IS MENTIONED IN THE OFFER LETTER." I suggest do not join this company or else you guys will loose money, time and as well as your mental health....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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