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Teleperformance
based on 27.8k Reviews
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Full Time
Customer Success, Service & Operations - Other Department
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Terrible
Salary issue, promotion, office politics
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Full Time
Operations Department
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We could take our week off according to our preference.
To get a promotion, you have to flatter the manager, and for someone who actually does the work, getting a promotion is quite difficult.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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According to me no one is like this organization, due to very ,everyone hate company🤐
According to me and others, Very bad experience on this organization, No job secure, every persons switch to other company within a days and month, office politics, No manners HR recruiter Shivam 398 building and HR rude and shit behavior to own employees, management treat employees like dog. And so many hates of this organization.
Full Time
Operations Department
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The job security is good.
The domestic process should be more non partial about the promotions. Because the promotions process is not transparent at all. Those who getting the higher position are corrupted and pollute whole culture of the company. The employee care should be more active and sharp to handle those so called higher production managers.
Full Time
Business Intelligence & Analytics Department
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I love the fact that the job security here is amazing and prefers their employees to stay within the TP family. Depending on your process and manager the experience can be worse to excellent . on average i can say that the work culture is 2.5/5.
The fact that the promotions here are do not match the package they offer. other than that everything is fine.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Work culture, job satisfaction and job sequrity is good.
Salary distribution, appraisal and grade wise salary increase was not good. Some time I found grade 4 take salary less then grade 2.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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Unlike many other companies that just want to use your strengths, Teleperformance actually helps you step out of your comfort zone to grow , not just as a worker , but as a person too .
Nothing
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Quality Assurance and Testing Department
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Teleperformance 's approach to employee relations, characterized by recognition, support , and transparency , contributes significantly to overall job satisfaction and loyalty
Nothing
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Product Management - Technology Department
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Pathetic work culture in TP, no support from HR end all are just 12th pass hired HR they don’t even know how to behave with the people with employees they guys behaving like we are owner of the company. I will never suggest to anyone to join TP.
Worst organisation worst Human Resources hired pathetic work culture. Toxic HR.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Nothing
They told us while hiring that we would be permanent employee but gave us notice period without even listening to us as soon as the client decided to not work with the company even though the team performed very well. The thing is they are not listening anything the employees ask if them and we saying it's not in our hands.
Full Time
Management Consulting Department
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There is a positive working environment within my team and kind of projects we get are very different from each other providing learning and development opportunities.
The salary growth and appraisal are very poor. There is hardly any salary growth here.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Pathetic company, your work life balance sucks. There is no help from the Superiors.. Managers act like they are God's of the company and now this is their own company . Nobody follow rules but if something happens HR will first question the rules... Don't join this company like me and regret later but wait for sometime find a true company which values their employees...
Pathetic organization
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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There is nothing to like in TP
I have worst experience with Tp , there is no job security. The management is worst , they dont know how to run a process smoothly and later on management ended up blaming lower level workers agents .
Full Time
Data Science & Machine Learning Department
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None
If you are there at this point in time then it's the lowest time of your life. They say work from home but there is no proper support and if something happens it's on you. Worst management. 0 work life balance.Be aware of everyone in the management and hr puja kundu is the worst.
Full Time
Quality Assurance and Testing Department
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You'll get to learn a lot about improving processes and using new technology .
Nothing
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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The only thing which was positive in this company was my Team Leader. He was really helpful and rather than that I will call this place rotten to core.
Everything. This company will destroy your work life balance, they do not have any sick leave if an employee is feeling unwell they will force you to work for them. You literally have to beg for your half day or leave. And if you are not close to the AM (Assistant manager) or to OM ( Operation manager ) you are not getting anything.The process I was working for was amazon domestic special LOB queue. The most shouting manager was Sneha Pandey, she is like a 🦎 cold blooded women and her right hand Tania Gorai who is a red witch. They will make sure that you are not happy. Even if they get to know that you are happy in your job life they will definately take initiative to destroy that attitude of yours. After these two frogs, there are 🍑lickers all around them who will satisfy them in any manner. Another TL is Ravi Shankar Singh, this dude is the defination of egoistic bulldog. He behaves with his employees like servant. If you take morning shift he will not let you even eat your breakfast and try his absolute best to kill you in hunger. On the other hand he loves to make foods for our beloved lady lizard (Sneha Pandey). If tou don't want to destroy your career/health/ mental health/ethics don't come around. And trust me they don't even know how to work in company. I want amazon.in to take a look into this office which is located in kolkata sector 5 godrej waterside. Because they lie to their clients so often. That's all....Read More
Full Time
Back Office Department
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Ontime salary, emergency preference from your TL, premium working station, helpful colleagues.
The company has lot of policies for it's client but when it comes to their employees they bare care about them, everytime we hear this candidate got ZTP this candidate got terminated. Clients and the organization itself do not care as they know very well if one employee leaves automatically someone else will automatically com in his/her place as there are thousands of employees working for this company. There is pressure regarding the performance as well....Read More
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Dont apply for job at Teleperformance because any day process may get ramp down and mgmt will false promises you by saying will shift you another process but that not case... They dont have proper trainner to train the new joinee, ops Manager are not supportive, HR only concern of smoking, you will get HR at smoking zone... They only support for smoking. If you want your career should be strong enough dont go for Teleperformance at all....Read More
Company policy for IJP is big scam at Teleperformance. All Managers are fraud at Teleperformance. They become managers by their tounge work and not by brain work.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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Nothing to like. Extremely disorganised, artificial and two-faced culture.
Extremely disorganised, artificial and two-faced culture. They promise something, but work in a different direction, with complete lack of understanding of the outcome. Not at all employee centric or practical execution oriented.
Full Time
Non Voice Department
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There is nothing good to say about this company. Bad managers, bad team leaders, stupid rules. No matter what problem you have, any urgency, any trouble you face, these people will not let you take leave. If your house catches fire and you have to go home then the team leaders and managers of the company will ask you to go after a half day. Because whatever was supposed to happen has already happened, what is the point of going on now? So these types of team leaders and managers you will get there. You will have to take permission before going to the washroom, before going for the lunch break just like a school. You will feel that your school days are back. At the end of the day they scold you for not completing your targets and there is no etiquettes, manners nothing. Team leaders will talk to you as if you have asked for a share in their property. The managers will treat you like a servant. Everything depends on the politics of the company. You have to be involved in each and every gossip that is going on in the office (wheather it is good or bad); only then you will get promoted; otherwise, you are just a servant for them and nothing else....Read More
You will also get a chance to see the romance of different couples every day in office lifts. I am not afraid if my name appears in these reviews. Because where I am working now, this job location, this salary, this working environment is beyond the scope of teleperformance.
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Recruitment & Talent Acquisition Department
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Did not get any support from my team . Poor management.. once you raise your consern, they will try to kick you out of the company.very bad management
Poor management, ni support, not salary hike , no promotions
Work days: Monday to Friday (Strict Timings)
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