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Teleperformance
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Filter reviews by Teleperformance Quality Manager Reviews
Overall Rating
based on 15
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
92% employees reported
Flexible timing
57% employees reported
No travel
75% employees reported
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Gender based rating
Rated by Women
4 reviews
Rated by Men
10 reviews
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a deputy manager
6h
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Quality Manager Jobs at Teleperformance
People also ask about Teleperformance's Quality Managers
Is Teleperformance a good place to work for Quality Managers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 15 employee reviews, it's clear that most quality managers have an average experience working at Teleperformance.
Job security holds the highest rating at 3.4, while company culture is rated the lowest amongst all factors at 2.8.
Read reviews about
company culture
on AmbitionBox.
Does Teleperformance pay their Quality Managers well?
According to AmbitionBox reviews, Teleperformance quality managers rate their salary and benefits at 2.8 out of 5, based on 15 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Teleperformance's quality managers salaries
here
.
How is the work culture at Teleperformance for Quality Managers?
Work culture at Teleperformance for quality managers is rated 2.8 out of 5 by 15 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Teleperformance for quality managers,
click here
.
How is the job security at Teleperformance for Quality Managers?
Based on 15 reviews on AmbitionBox, Teleperformance's quality managers rate job security at 3.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance.
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