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Teleperformance
3.9
based on 29.8k Reviews
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Teleperformance Quality Manager Benefits
Updated on 30 May, 2022
Employee reported benefits
3 benefits available at Teleperformance
Health & Insurance
Professional Support
Office Perks
Time Off
Financial Benefits
Health & Insurance
2 total responses
Health insurance
2 total responses
Professional Support & Learning
2 total responses
Job/Soft skill training
2 total responses
Office Perks
1 total responses
Office cab/shuttle
1 total response
Time Off
no data available
Financial Benefits
no data available
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Teleperformance Quality Manager Benefit Reviews by Employees
Quality Manager in AgraQuality Assuranceposted on 20 Nov 2021Skill development structure and learning opportunities Read More
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a deputy manager
14h
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance Quality Manager Reviews and Ratings
based on 15 reviews
3.0/5
Rating in categories
3.1
Skill development
2.8
Work-life balance
2.8
Salary
3.4
Job security
2.8
Company culture
3.2
Promotions
2.9
Work satisfaction
Reviews
Good Experience, lot learning opportunities and very much structured in terms of works.
Explore 15 Reviews and Ratings
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