This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 1 Feb, 2023
Overall Rating
2.0/5
How AmbitionBox ratings work?
Category Ratings
3.2
Skill development
3.0
Job Security
3.0
Work-Life balance
2.8
Company culture
2.8
Work Satisfaction
1.8
Promotions/Appraisal
1.0
Salary & Benefits
Teleperformance is rated
2.0 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the companyās work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
2.0 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the companyās work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Quality Analyst 1 in
Thane
Full Time
Ā Ā·Ā
Back Office Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 01 Feb 2023
Likes
Promotion in 9 months
Dislikes
Less salary and partiality
Work Details
Work days:Ā Monday to Saturday
(Strict Timings)
Work related travel:Ā This job involves
Travel Within City.
Quality Analyst 1 in
Mohali
Full Time
Ā Ā·Ā
Quality Assurance Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 29 Jun 2022
Likes
growth opportunity
Dislikes
salary package, management, politics
Work Details
Work days:Ā Monday to Saturday
(Strict Timings)
Work related travel:Ā This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Manual Tester in
Mohali
Full Time
Ā Ā·Ā
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Jan 2025
Likes
You'll get to learn a lot about improving processes and using new technology .
Dislikes
Nothing
Work Details
Work policy:
3 days/week from office
Work days:Ā Monday to Friday
(Strict Timings)
Work related travel:Ā This job involves
Travel Within City.
Quality Analyst in
Mohali
Full Time
Ā Ā·Ā
Business Process Quality Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Nov 2024
Likes
Work culture, job satisfaction and job sequrity is good.
Dislikes
Salary distribution, appraisal and grade wise salary increase was not good. Some time I found grade 4 take salary less then grade 2.
Work Details
Work days:Ā Monday to Friday
(Flexible Timings)
Work related travel:Ā This is a desk job.
Quality Analyst in
Jaipur
Full Time
Ā Ā·Ā
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Nov 2024
Likes
Teleperformance 's approach to employee relations, characterized by recognition, support , and transparency , contributes significantly to overall job satisfaction and loyalty
Dislikes
Nothing
Work Details
Work days:Ā Monday to Friday
(Flexible Timings)
Work related travel:Ā This job involves
Travel Within City.
Associate Consultant in
Gurgaon / Gurugram
Full Time
Ā Ā·Ā
Management Consulting Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 15 Oct 2024
Likes
There is a positive working environment within my team and kind of projects we get are very different from each other providing learning and development opportunities.
Dislikes
The salary growth and appraisal are very poor. There is hardly any salary growth here.
Work Details
Work policy:
3 days/week from office
Work days:Ā Monday to Friday
(Flexible Timings)
Work related travel:Ā This is a desk job.
Quality Analyst in
Gurgaon / Gurugram
Full Time
Ā Ā·Ā
Business Process Quality Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 05 Sep 2024
Likes
Job is secured till the time you are not doing anything against company policy.
Dislikes
They are not even giving near to market standards package and promotional increment from grade 1 to grade 2 is up to 15% only that too when u have exceed expectations ratings, so usually who get promoted from grade are usually getting just 10-12% of increment on their existing CTC.apart from that politics is obviously dirty and favouritism is on peak.
Work Details
Work policy:
They call us in office randomly sometimes depending on requirement for team meetings
Work days:Ā Monday to Friday
(Strict Timings)
Work related travel:Ā This is a desk job.
Quality Analyst in
Indore
Full Time
Ā Ā·Ā
Quality Assurance - Other Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Aug 2024
Likes
The thing I like the most about the TP that it hires needy people with physical disabilities so that they can too take their responsibilities and can go ahead. They do respect every field of employees whether it's an agent, security guard, house keeper. They do respect all of them.
Dislikes
There is none.
Quality Analyst in
Jaipur
Full Time
Ā Ā·Ā
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Jun 2024
Likes
From my very call as an agent , I know I was part of somthing special Teleperformance provides ample opportunities for growth , particularly for freshers like myself
Dislikes
Everything is great here
Work Details
Work days:Ā Monday to Friday
(Strict Timings)
Work related travel:Ā This job involves
Travel Within City.
Quality Analyst in
Indore
Full Time
Ā Ā·Ā
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 May 2024
Likes
Many games and events are held and festivals are also celebrated . My teammates are very supportive and the company policies like leaves , Mediclaim , etc are excellent as well .
Dislikes
No dislikes
Work Details
Work days:Ā Monday to Friday
(Flexible Timings)
Work related travel:Ā This job involves
Travel Within City.
Quality Analyst in
Kolkata
Full Time
Ā Ā·Ā
Business Process Quality Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 06 May 2024
Likes
Location & my Colleagues' were too good. Rest nothing was impressive.
Dislikes
The management. Salary hike. After 3 years got the promotion. However new associate's salary was higher than me. It was a terrible feelings.
Work Details
Work days:Ā Rotational Shift
(Strict Timings)
Work related travel:Ā This is a desk job.
Quality Analyst in
Jaipur
Full Time
Ā Ā·Ā
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Apr 2024
Likes
Teleperformance is the nice place to work with job security . working in Teleperformance offers you the opportunities to work with the latest technologies .
Dislikes
Nothing
Work Details
Work policy:
3 days/week from office
Work days:Ā Monday to Friday
(Flexible Timings)
Work related travel:Ā This job involves
Travel Within City.
Other Teleperformance Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Customer Service Associate in
New Delhi (working remotely)
Full Time
Ā Ā·Ā
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 09 Jan 2025
Likes
There is nothing to like in TP
Dislikes
I have worst experience with Tp , there is no job security.
The management is worst , they dont know how to run a process smoothly and later on management ended up blaming lower level workers agents .
Data Processing Executive in
Kolkata
Full Time
Ā Ā·Ā
Data Science & Machine Learning Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Jan 2025
Likes
None
Dislikes
If you are there at this point in time then it's the lowest time of your life.
They say work from home but there is no proper support and if something happens it's on you. Worst management. 0 work life balance.Be aware of everyone in the management and hr puja kundu is the worst.
Assistant Manager Quality Assurance in
Hyderabad / Secunderabad
Full Time
Ā Ā·Ā
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Jan 2025
Likes
Pathetic company, your work life balance sucks. There is no help from the Superiors.. Managers act like they are God's of the company and now this is their own company . Nobody follow rules but if something happens HR will first question the rules... Don't join this company like me and regret later but wait for sometime find a true company which values their employees...
Dislikes
Pathetic organization
Customer Associate in
Kolkata
Full Time
Ā Ā·Ā
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Jan 2025
Likes
The only thing which was positive in this company was my Team Leader. He was really helpful and rather than that I will call this place rotten to core.
Dislikes
Everything. This company will destroy your work life balance, they do not have any sick leave if an employee is feeling unwell they will force you to work for them. You literally have to beg for your half day or leave. And if you are not close to the AM (Assistant manager) or to OM ( Operation manager ) you are not getting anything.The process I was working for was amazon domestic special LOB queue. The most shouting manager was Sneha Pandey, she is like a š¦ cold blooded women and her right hand Tania Gorai who is a red witch. They will make sure that you are not happy. Even if they get to know that you are happy in your job life they will definately take initiative to destroy that attitude of yours. After these two frogs, there are šlickers all around them who will satisfy them in any manner. Another TL is Ravi Shankar Singh, this dude is the defination of egoistic bulldog. He behaves with his employees like servant. If you take morning shift he will not let you even eat your breakfast and try his absolute best to kill you in hunger. On the other hand he loves to make foods for our beloved lady lizard (Sneha Pandey). If tou don't want to destroy your career/health/ mental health/ethics don't come around. And trust me they don't even know how to work in company. I want amazon.in to take a look into this office which is located in kolkata sector 5 godrej waterside. Because they lie to their clients so often. That's all....Read More
Customer Service Associate in
Kolkata
Full Time
Ā Ā·Ā
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 08 Jan 2025
Likes
Ontime salary, emergency preference from your TL, premium working station, helpful colleagues.
Dislikes
The company has lot of policies for it's client but when it comes to their employees they bare care about them, everytime we hear this candidate got ZTP this candidate got terminated. Clients and the organization itself do not care as they know very well if one employee leaves automatically someone else will automatically com in his/her place as there are thousands of employees working for this company. There is pressure regarding the performance as well....Read More
Work Details
Work related travel:Ā This is a desk job.
Team Lead in
Jaipur
Full Time
Ā Ā·Ā
Operations Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 06 Jan 2025
Likes
We could take our week off according to our preference.
Dislikes
To get a promotion, you have to flatter the manager, and for someone who actually does the work, getting a promotion is quite difficult.
Work Details
Work days:Ā Rotational Shift
(Strict Timings)
Work related travel:Ā This job involves
Travel Within City.
Loan Collection Executive in
Mumbai
Full Time
Ā Ā·Ā
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Jan 2025
Likes
Dont apply for job at Teleperformance because any day process may get ramp down and mgmt will false promises you by saying will shift you another process but that not case... They dont have proper trainner to train the new joinee, ops Manager are not supportive, HR only concern of smoking, you will get HR at smoking zone... They only support for smoking. If you want your career should be strong enough dont go for Teleperformance at all....Read More
Dislikes
Company policy for IJP is big scam at Teleperformance. All Managers are fraud at Teleperformance. They become managers by their tounge work and not by brain work.
Work Details
Work days:Ā Rotational Shift
(Strict Timings)
Work related travel:Ā This job involves
Travel Within City.
Senior Director in
Mumbai
Full Time
Ā Ā·Ā
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Jan 2025
Likes
Nothing to like. Extremely disorganised, artificial and two-faced culture.
Dislikes
Extremely disorganised, artificial and two-faced culture. They promise something, but work in a different direction, with complete lack of understanding of the outcome. Not at all employee centric or practical execution oriented.
Process Associate in
Gurgaon / Gurugram
Full Time
Ā Ā·Ā
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Jan 2025
Likes
According to me no one is like this organization, due to very ,everyone hate companyš¤
Dislikes
According to me and others, Very bad experience on this organization, No job secure, every persons switch to other company within a days and month, office politics, No manners HR recruiter Shivam 398 building and HR rude and shit behavior to own employees, management treat employees like dog. And so many hates of this organization.
Non Voice Agent in
Jaipur
Full Time
Ā Ā·Ā
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Jan 2025
Likes
There is nothing good to say about this company. Bad managers, bad team leaders, stupid rules. No matter what problem you have, any urgency, any trouble you face, these people will not let you take leave. If your house catches fire and you have to go home then the team leaders and managers of the company will ask you to go after a half day. Because whatever was supposed to happen has already happened, what is the point of going on now? So these types of team leaders and managers you will get there. You will have to take permission before going to the washroom, before going for the lunch break just like a school. You will feel that your school days are back. At the end of the day they scold you for not completing your targets and there is no etiquettes, manners nothing. Team leaders will talk to you as if you have asked for a share in their property. The managers will treat you like a servant. Everything depends on the politics of the company. You have to be involved in each and every gossip that is going on in the office (wheather it is good or bad); only then you will get promoted; otherwise, you are just a servant for them and nothing else....Read More
Dislikes
You will also get a chance to see the romance of different couples every day in office lifts. I am not afraid if my name appears in these reviews. Because where I am working now, this job location, this salary, this working environment is beyond the scope of teleperformance.
Work Details
Work days:Ā Alternate Saturday off
(Flexible Timings)
People also ask about Teleperformance's Quality Analyst 1s
How is Teleperformance to work for?
Teleperformance is rated 2.0 out of 5, based on 2 reviews by employees on AmbitionBox.
Teleperformance is known for Skill development which is rated at the top and given a rating of 3.2. However, Salary & Benefits is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Teleperformance read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Teleperformance?
According to AmbitionBox ratings, Teleperformance employees rate its salary and benefits as 1.0 out of 5. You can know more about Teleperformance Salaries at AmbitionBox
How is the work culture at Teleperformance?
Work culture is rated 2.8 at Teleperformance by 2 employees. While job security is rated 3.0 and work-life balance is rated 3.0 at Teleperformance. Read detailed reviews by employees of Teleperformance on AmbitionBox.