Teleperformance Non Voice Customer Service Associate Reviews

Likes

Overall okay

Dislikes

Environment and culture is not good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves International Travel.

Likes

I'll be very honest as I've left the job and have got a better opportunity. I can't say anything about the other branches of teleperformance in other states but the teleperformance dibs in Kolkata is the worst place to work. I've worked there for 2 years tried my best not to leave this because I wanted to grow there.. but worst partis about employees..the management or the policy won't care about the employees. 1. They won't give you any official email where you can raise your concern. 2. The policy keeps on changing where employees can be terminated due to the so called performance even your work quality is good but still they'll find a way to remove you no matter how loyal you are. 3. Any change in the policy will remain a secret because it's passed verbally because employees won't get email address so they cannot be updated. 4. The management can make a policy just like that by verbally passing an "order" and everyone is to follow. 5. Worst thing they did was terminating many employees during the covid and cancelled pick up/drop facility to existing employees..they offered only one way pick up or drop if it's night shift. Take it or leave it. 6. No matter how well learned you are regarding the process your interview is done by the mostly uneducated support staff who don't understand logical answer. 7. If you raise your voice for inhumane treatment like unhygienic condition in office during pandemic, oh boy you're gone... they'll have you terminated by any other "means". 8. Again you can't raise or ask questions if you're terminated without any reason because you don't have the email. According to the HR only higher authorities can have an official email address..not us who are "agents" 9. This company always discriminate. Even security guard thinks he's more powerful and don't know how to show respect to new hired..some guards are good. 10. There are other points but I can't make it longer.....Read More

Dislikes

The company isn't employee centric so requesting the top hierarchy to make policy which is employee centric.

Work Details

Not a better experience

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Very glad to be a part of this organisation

Dislikes

Nothing. Everything is perfect

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Time to time work no extra time to work

Dislikes

Rotational shifts and holidays

Likes

Just learning for beginners

Dislikes

Salary is very low

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

There is no job security at all. In every two months they will push you out of the company by saying that there is no requirement from client end. Job Security zero. Again and again they pushed you in a different process (mostly voice process) . Work culture is pathetic. There is no communication with HR if you face any issue they just roll out their hands straight and not helping us in any manner. Only the salary part is good. They release your salary on time....Read More

Dislikes

No work ethics. No work culture.

Work Details

No job security

Work days: Rotational Shift (Strict Timings)