Teleperformance IT Service Delivery Manager Reviews
based on 1 review
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 12 Sep, 2020
Overall Rating
4.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Promotions/Appraisal
4.0
Company culture
4.0
Job Security
4.0
Salary & Benefits
4.0
Work-Life balance
4.0
Skill development
4.0
Work Satisfaction
Teleperformance is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
IT Service Delivery Manager in
Gurgaon / Gurugram
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 Sep 2020
Likes
Yes... For new opportunities and learning
Dislikes
After the week days . I thought all required minimum 2 days week off
Work Details
Great
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Business Analyst in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 17 Oct 2024
Likes
Nothing
Dislikes
They told us while hiring that we would be permanent employee but gave us notice period without even listening to us as soon as the client decided to not work with the company even though the team performed very well.
The thing is they are not listening anything the employees ask if them and we saying it's not in our hands.
Associate Consultant in
Gurgaon / Gurugram
Full Time
·
Management Consulting Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 15 Oct 2024
Likes
There is a positive working environment within my team and kind of projects we get are very different from each other providing learning and development opportunities.
Dislikes
The salary growth and appraisal are very poor. There is hardly any salary growth here.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Consultant in
Jaipur
Full Time
·
General Insurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Apr 2024
Likes
I am a proud employee of Teleperformance India. The job is very interesting and the team is very supportive . We have a lot of option to upskills ourselves through various training program conducted on regular basis in the organization . work culture and work life balance is good.
Dislikes
Nothing
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Business Analyst in
Indore
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Jan 2025
Likes
It's a good place to start your career. Our skills. There are plenty of chances to advance in our careers.
Dislikes
No Dislikes
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Business Analyst in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Jan 2025
Likes
I've been able to positively impact others thanks to the leadership skills I've developed here.
Dislikes
Nothing
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Business Analyst in
Indore
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Jan 2025
Likes
My coworkers have been very supportive, which has made my experience even better.
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Business Analyst in
Indore
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Jan 2025
Likes
I'm really glad to have the opportunity to work at Teleperformance .
Dislikes
Nothing
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Business Analyst in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Jan 2025
Likes
Nothing!
Dislikes
Everything. Be it the work life balance or the work itself everything was bad to it's core. Management was the worst and so everything followed naturally.
Business Analyst in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Jan 2025
Likes
TP is sick, especially the Downtown site. Pathetic experience, the process got ramp down and they just laid us off without providing any alternative.
Dislikes
Everything
Work Details
Work related travel:This is a desk job.
Business Analyst in
Faridabad
Full Time
·
After Sales Service & Repair Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Dec 2024
Likes
On time Salary
Dislikes
Everything
Poor Management
No Job security
Other Teleperformance Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Voice \/ Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Jan 2025
Likes
Salary on time
Dislikes
They did not have good management
The management did not have knowledge about the work even the Associates know the work more than them and Management put so much pressure on employees.Even we dont have proper Time to Eat and cancelling the weekoffs. So much Partiality in promotions. i dont suggest any other employee to work there and now work from was closed ,all emplyees under work from home lose their JOBS now....Read More
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
After Sales Service & Repair Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 16 Jan 2025
Likes
I don't like this company as such it sucks but the process I worked in starting it was heaven but after the new maneger it become hell for ever employee.
Dislikes
Company's manager are very toxic and manipulating in nature. They will tell that you'll get the promotion and then after afterwards start ploting politics between employees.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Mumbai
Full Time
·
Airline Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Jan 2025
Likes
The HR of teleperformance thane is pretty helpfull and the facilities
Dislikes
Company itself is so unstable who's back to back laying of people after their joining of just an month by saying company business issues Hopper travel process in teleperformance is one of the worst process I've seen in my career
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Executive in
Jaipur
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 16 Jan 2025
Likes
nothing, work is easy but it is made difficult by doing nitpicking in your work if you take stand for yourself on logical points and as per policy. but yes salary comes on time on the last day of the month but if you get late then it is upto your manager if thinks then he may mark it as half day. it doesn’t happen generally anywhere. and they split your weekoffs and they sometimes give you difficult cases of others to you in which you may have escalations....Read More
Dislikes
Management is really bad they dont care about anything.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Wfm Real Time Analyst in
Thane
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 16 Jan 2025
Likes
Promotion is possible in this company if you give 100% and also if you are little bit lucky. Work culture is good.
Dislikes
Salary and increment is very less. No work life Balance. No bonuses or any types of rewards.
If you are employee of the month/employee of the quater or employee of the year they will give just an certificate and trophy that's it.
Quality Analyst in
Jaipur
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Jan 2025
Likes
At first, the job was really enjoyable and stress-free because of the friendly environment, the people around us, the freedom to dress casually, and the generous leave policy.
Dislikes
Nothing
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Representative in
Jaipur
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 14 Jan 2025
Likes
Good for people who don't know anything and don't want to get ahead in life
Dislikes
Lots
1. Highly strict login hours
2. Sales pressure and targets
3. Management expects us to come on all major holidays
4. Almost no promotions
5. Almost no option of wfh
6.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Gurgaon / Gurugram
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Jan 2025
Likes
The only thing I like is to help customers with their technical issues.
Dislikes
Somehow the supervisor has no clue about the technical process at all, all the seniors manages treats agents as s**t.
They don't care about the agents at all.
Never come to Teleperformance unless that is the only option you have left.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Executive in
Mumbai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Jan 2025
Likes
Bekaar company he teleperformance ke team leaders ko khud kuch nahi ata he proper training bhi nahi provide ki jaati he company me i have proof where company team leaders not provide training
Dislikes
Teleperformance training worst team leaders worst in teleperformance
Work Details
Work days: Monday to Friday
(Strict Timings)
Customer Care Executive in
Kolkata
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 12 Jan 2025
Likes
I am very disappointed from the company
Dislikes
Hi!
I am worked at Teleperformance Kolkata , they said that they will provide the experience letter from the company with in 45 days and the salary also but they did not given any thing and the (BHR SOUMITRA , BHR SHAKIL ) both they said that they will but still I did not get anything from there side and i had been completed 6 months over there , few days ago they wanted the amount from me 9,000/- from me for the experience letter and the salary of 2 months ....Read More
People also ask about Teleperformance's IT Service Delivery Managers
How is Teleperformance to work for?
Teleperformance is rated 4.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Teleperformance is known for Career growth which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at Teleperformance read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Teleperformance?
According to AmbitionBox ratings, Teleperformance employees rate its salary and benefits as 4.0 out of 5. You can know more about Teleperformance Salaries at AmbitionBox
How is the work culture at Teleperformance?
Work culture is rated 4.0 at Teleperformance by 1 employees. While job security is rated 4.0 and work-life balance is rated 4.0 at Teleperformance. Read detailed reviews by employees of Teleperformance on AmbitionBox.