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Teleperformance
based on 27.8k Reviews
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Full Time
IT Support Department
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Not at all employee centric in fact exploits its employees.
Exploiter
Pathetic
Work days: Rotational Shift
What people are saying about Teleperformance
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Full Time
Operations Department
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We could take our week off according to our preference.
To get a promotion, you have to flatter the manager, and for someone who actually does the work, getting a promotion is quite difficult.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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The job security is good.
The domestic process should be more non partial about the promotions. Because the promotions process is not transparent at all. Those who getting the higher position are corrupted and pollute whole culture of the company. The employee care should be more active and sharp to handle those so called higher production managers.
Full Time
Business Intelligence & Analytics Department
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I love the fact that the job security here is amazing and prefers their employees to stay within the TP family. Depending on your process and manager the experience can be worse to excellent . on average i can say that the work culture is 2.5/5.
The fact that the promotions here are do not match the package they offer. other than that everything is fine.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Service Delivery Department
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Very unethical work environment, No job security, Hostile environment, Unethical leadership, Hire and fire, Zero learning opportunities and do criticise employee.
Strongly recommend you Do not join teleperformance
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Product Management - Technology Department
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Pathetic work culture in TP, no support from HR end all are just 12th pass hired HR they don’t even know how to behave with the people with employees they guys behaving like we are owner of the company. I will never suggest to anyone to join TP.
Worst organisation worst Human Resources hired pathetic work culture. Toxic HR.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Management Consulting Department
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There is a positive working environment within my team and kind of projects we get are very different from each other providing learning and development opportunities.
The salary growth and appraisal are very poor. There is hardly any salary growth here.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Apart from salary, incentives, promotion hikes, appraisals and employee benefits everything is good. The only reason to leave TP is that PROMOTION HIKE is 10 % and yearly appraisal is 500 rupees max
Hiring is not good. TP hires anyone and everyone. For agent level all you need to do is plead and state you belong from a weak economic section of the society and you will get selected. Management is poor in terms of tasks getting done.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Back Office Department
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NA
No one helped when i raised mental harassment because of the director and wanted to leave the company on spot. Infact i was asked to pay and then leave but when i am not mentally ok to work how can work their and the director who mentally harassed always kept asking me to put down my papers and he will waive off notice period but this never happend
Work related travel: This is a desk job.
Full Time
Operations Support Department
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No likes
The work culture is bad and specifically abt ijp rolled out they give to people they know who is working there for many years and no appraisal and salary is very less for all the roles that’s there . Hr over there is a problem creator and it is not employee centric at all. Not good environment to work. A very dirty place to work
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Accounting & Taxation Department
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Firstly I would like here given opportunity for freshers as well as career gap person...This is a good platform for everyone..
Dislikes are high however Point no.1 There is no fun party if they contected also it would come to our ears .. When client visit that time they game employee of the month not every month .Food court lot of cockroaches.. Their canteen also very worst hair in puff and samosa I showed it to that vendor... In that canteen food rate snacks rate are too high... Toilet are very worst while flush the toilet some drainage also came with water.....Read More
Full Time
Voice / Blended Department
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Good for people who don't know anything and don't want to get ahead in life
Lots 1. Highly strict login hours 2. Sales pressure and targets 3. Management expects us to come on all major holidays 4. Almost no promotions 5. Almost no option of wfh 6.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
IT Support Department
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The only thing I like is to help customers with their technical issues.
Somehow the supervisor has no clue about the technical process at all, all the seniors manages treats agents as s**t. They don't care about the agents at all. Never come to Teleperformance unless that is the only option you have left.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Bekaar company he teleperformance ke team leaders ko khud kuch nahi ata he proper training bhi nahi provide ki jaati he company me i have proof where company team leaders not provide training
Teleperformance training worst team leaders worst in teleperformance
Work days: Monday to Friday (Strict Timings)
Full Time
Non Voice Department
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I am very disappointed from the company
Hi! I am worked at Teleperformance Kolkata , they said that they will provide the experience letter from the company with in 45 days and the salary also but they did not given any thing and the (BHR SOUMITRA , BHR SHAKIL ) both they said that they will but still I did not get anything from there side and i had been completed 6 months over there , few days ago they wanted the amount from me 9,000/- from me for the experience letter and the salary of 2 months ....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Pathetic company, your work life balance sucks. There is no help from the Superiors.. Managers act like they are God's of the company and now this is their own company . Nobody follow rules but if something happens HR will first question the rules... Don't join this company like me and regret later but wait for sometime find a true company which values their employees...
Pathetic organization
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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There is nothing to like in TP
I have worst experience with Tp , there is no job security. The management is worst , they dont know how to run a process smoothly and later on management ended up blaming lower level workers agents .
Full Time
Data Science & Machine Learning Department
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None
If you are there at this point in time then it's the lowest time of your life. They say work from home but there is no proper support and if something happens it's on you. Worst management. 0 work life balance.Be aware of everyone in the management and hr puja kundu is the worst.
Full Time
Quality Assurance and Testing Department
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You'll get to learn a lot about improving processes and using new technology .
Nothing
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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The only thing which was positive in this company was my Team Leader. He was really helpful and rather than that I will call this place rotten to core.
Everything. This company will destroy your work life balance, they do not have any sick leave if an employee is feeling unwell they will force you to work for them. You literally have to beg for your half day or leave. And if you are not close to the AM (Assistant manager) or to OM ( Operation manager ) you are not getting anything.The process I was working for was amazon domestic special LOB queue. The most shouting manager was Sneha Pandey, she is like a 🦎 cold blooded women and her right hand Tania Gorai who is a red witch. They will make sure that you are not happy. Even if they get to know that you are happy in your job life they will definately take initiative to destroy that attitude of yours. After these two frogs, there are 🍑lickers all around them who will satisfy them in any manner. Another TL is Ravi Shankar Singh, this dude is the defination of egoistic bulldog. He behaves with his employees like servant. If you take morning shift he will not let you even eat your breakfast and try his absolute best to kill you in hunger. On the other hand he loves to make foods for our beloved lady lizard (Sneha Pandey). If tou don't want to destroy your career/health/ mental health/ethics don't come around. And trust me they don't even know how to work in company. I want amazon.in to take a look into this office which is located in kolkata sector 5 godrej waterside. Because they lie to their clients so often. That's all....Read More
Full Time
Back Office Department
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Ontime salary, emergency preference from your TL, premium working station, helpful colleagues.
The company has lot of policies for it's client but when it comes to their employees they bare care about them, everytime we hear this candidate got ZTP this candidate got terminated. Clients and the organization itself do not care as they know very well if one employee leaves automatically someone else will automatically com in his/her place as there are thousands of employees working for this company. There is pressure regarding the performance as well....Read More
Work related travel: This is a desk job.
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