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3.9

based on 27.2k Reviews

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Teleperformance Customer Service Representative Reviews

based on 5 reviews
Updated 10 Dec, 2024

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.5

Skill development

3.4

Work Satisfaction

3.4

Job Security

3.4

Work-Life balance

3.3

Company culture

3.3

Salary & Benefits

3.1

Promotions/Appraisal

Top Mentions in Teleperformance Customer Service Representative Reviews

5 reviews found for "work life balance"

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Top Teleperformance Customer Service Representative Interview Questions

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Q1. What is the speed of your wifi and how much total overa ... read more
View answer (1)
Q2. What is the role of customers support representative
View answer (1)

Get interview-ready with top interview questions

View all 11 questions
Q3. How will you address the customer for the situation giv ... read more
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Q4. What is Coustomer care executive & BPO??
View answers (2)
Q5. How to convince an rude customer
View answers (2)

Customer Service Representative Jobs at Teleperformance

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People also ask about Teleperformance's Customer Service Representatives

Is Teleperformance a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 5 employee reviews, it's clear that most customer service representatives have an average experience working at Teleperformance. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about skill development and career growth on AmbitionBox.
Does Teleperformance pay their Customer Service Representatives well?
According to AmbitionBox reviews, Teleperformance customer service representatives rate their salary and benefits at 3.3 out of 5, based on 5 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's customer service representatives salaries here and to read reviews specifically about salary and benefits at Teleperformance for customer service representatives, click here.
How is the work culture at Teleperformance for Customer Service Representatives?
Work culture at Teleperformance for customer service representatives is rated 3.3 out of 5 by 5 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance for customer service representatives, click here.
How is the job security at Teleperformance for Customer Service Representatives?
Based on 5 reviews on AmbitionBox, Teleperformance's customer service representatives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance for customer service representatives, click here.
Is work from home available to Customer Service Representatives at Teleperformance?
According to AmbitionBox, 20% of Teleperformance's customer service representatives work from home permanently, 72% work from the office, and 8% follow a hybrid model, based on 21 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Teleperformance for customer service representatives, click here.
How do I get a job at Teleperformance as a Customer Service Representative?
To get a job at Teleperformance as a Customer Service Representative, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.

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Work Policy for Teleperformance Customer Service Representative

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Workplace policy may vary based on Department, Designation and Location.

based on 21 reviews in last 6 months

Work from office

Work from office

72%
Permanent work from home

Permanent work from home

20%
Hybrid

Hybrid

8%

2 days/week from office

4%

Other hybrid work policies

4%

Gender Based Ratings for Teleperformance Customer Service Representative

based on 218 reviews
3.6
Rated by 80 Women

Rated 3.5 for Skill Development and 3.5 for Work Satisfaction

women
3.6
Rated by 138 Men

Rated 3.5 for Skill Development and 3.4 for Job Security

men

Working Days for Teleperformance Customer Service Representative

based on 236 reviews
Rotational Shift
61%
Monday to Friday
22%
Monday to Saturday
14%
Other
2%
Alternate Saturday off
1%

Work Timings for Teleperformance Customer Service Representative

based on 236 reviews
Flexible timing
Strict (9am - 6pm)
Strict (1.30pm - 10.30pm)
57%
7%
3%
33% employees reported other strict timings

Shift Timings for Teleperformance Customer Service Representative

based on 236 reviews
Day shift
Night shift
77%
23%

Business Travel for Teleperformance Customer Service Representative

based on 236 reviews
No travel
67%
Within city
28%
Within country
3%
International travel
2%
Teleperformance Customer Service Representative Salary
based on 551 salaries
₹1 L/yr - ₹5 L/yr
At par with the average Customer Service Representative Salary in India
View more details
cab
Office cab/shuttle
3 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
4 total responses
+3 more benefits
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