Teleperformance Customer Care Executive and Quality Analyst Reviews

Likes

Teleperformance is such a good company but not Kolkata site.

Dislikes

Kolkata centre is worst centre of TP. Specially quality domain is full of favouritism and oiling buttering domain. If you can't do as@ licking of your manager then even if you are good performer you would never get appreciated and promotion. To get the promotion you have to do Daaru Party with your senior, you must be a GIRL if youare not good in licking. That girl also should be comfortable in all scenarios if she want to get promotion. For promotion they only choose their fav person and even he or she is not able to say anything during interview then also they would be selected only. If not then that IJP would be cancel and fresh IJP would be roll out for them only. There are plenty of mis-management that even if I write whole day then also time would be less....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I don't like this company as such it sucks but the process I worked in starting it was heaven but after the new maneger it become hell for ever employee.

Dislikes

Company's manager are very toxic and manipulating in nature. They will tell that you'll get the promotion and then after afterwards start ploting politics between employees.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The HR of teleperformance thane is pretty helpfull and the facilities

Dislikes

Company itself is so unstable who's back to back laying of people after their joining of just an month by saying company business issues Hopper travel process in teleperformance is one of the worst process I've seen in my career

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

At first, the job was really enjoyable and stress-free because of the friendly environment, the people around us, the freedom to dress casually, and the generous leave policy.

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I am very disappointed from the company

Dislikes

Hi! I am worked at Teleperformance Kolkata , they said that they will provide the experience letter from the company with in 45 days and the salary also but they did not given any thing and the (BHR SOUMITRA , BHR SHAKIL ) both they said that they will but still I did not get anything from there side and i had been completed 6 months over there , few days ago they wanted the amount from me 9,000/- from me for the experience letter and the salary of 2 months ....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

We could take our week off according to our preference.

Dislikes

To get a promotion, you have to flatter the manager, and for someone who actually does the work, getting a promotion is quite difficult.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

According to me no one is like this organization, due to very ,everyone hate company🤐

Dislikes

According to me and others, Very bad experience on this organization, No job secure, every persons switch to other company within a days and month, office politics, No manners HR recruiter Shivam 398 building and HR rude and shit behavior to own employees, management treat employees like dog. And so many hates of this organization.

Likes

they promote unskilled people, person with no leadership skill, problem solving skills, and knowledge of how to handle employees can become TL , assistant manager or even manager.

Dislikes

1 bad HR services never meet my HR 2 no job security they fire employees with out any reason. they made foolish reasons of there own. 3 they hire employees in august for diwali festival season after season end job end.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Just getting salaray on time

Dislikes

The wrost HR and the IT team. they took 5 days for simple updation of the software that led me to come to the team on regular basis just to sit and listen to theier excuses. No one takes responsibility its bad than the government hospital. please try to gain more skill and find any other organization 🙏

Likes

Friendly coworkers who help when needed Regular appreciation for good work Modern cafeteria with decent food options Transport facility for late shifts makes it so easy to work here. The environment here is fantastic. They focus on your development with frequent training and clear career paths. I've gained a lot of knowledge since I started

Dislikes

It is a very employee centric company. The company pays less salary to the employee Need more priorities and comp.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

None

Dislikes

Incompetent salaries, No Promotion scope unless promotion with salary increment, Worst Job security, on floor abusing and Negative skill development, low Quality of work and it is just tradition spread sheet work

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work environment with the peers, i.e., managers makes the subordinates feels comfortable with each and every part of learning and never judge us professionally.

Dislikes

Salary as per work load i.e, I am not satisfied with the salary being paid although I am multilingual and in a BPO sector working with multiple language is a deal. No OT benefits, food cards, transport benefits nothing

Likes

Salary on time

Dislikes

They did not have good management The management did not have knowledge about the work even the Associates know the work more than them and Management put so much pressure on employees.Even we dont have proper Time to Eat and cancelling the weekoffs. So much Partiality in promotions. i dont suggest any other employee to work there and now work from was closed ,all emplyees under work from home lose their JOBS now....Read More

Likes

nothing, work is easy but it is made difficult by doing nitpicking in your work if you take stand for yourself on logical points and as per policy. but yes salary comes on time on the last day of the month but if you get late then it is upto your manager if thinks then he may mark it as half day. it doesn’t happen generally anywhere. and they split your weekoffs and they sometimes give you difficult cases of others to you in which you may have escalations....Read More

Dislikes

Management is really bad they dont care about anything.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Promotion is possible in this company if you give 100% and also if you are little bit lucky. Work culture is good.

Dislikes

Salary and increment is very less. No work life Balance. No bonuses or any types of rewards. If you are employee of the month/employee of the quater or employee of the year they will give just an certificate and trophy that's it.

Likes

Good for people who don't know anything and don't want to get ahead in life

Dislikes

Lots 1. Highly strict login hours 2. Sales pressure and targets 3. Management expects us to come on all major holidays 4. Almost no promotions 5. Almost no option of wfh 6.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.