Teleperformance Assistant Call Center Operations Manager Reviews

Likes

Did not get any support from my team . Poor management.. once you raise your consern, they will try to kick you out of the company.very bad management

Dislikes

Poor management, ni support, not salary hike , no promotions

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

The job security is good.

Dislikes

The domestic process should be more non partial about the promotions. Because the promotions process is not transparent at all. Those who getting the higher position are corrupted and pollute whole culture of the company. The employee care should be more active and sharp to handle those so called higher production managers.

Likes

Pathetic work culture in TP, no support from HR end all are just 12th pass hired HR they don’t even know how to behave with the people with employees they guys behaving like we are owner of the company. I will never suggest to anyone to join TP.

Dislikes

Worst organisation worst Human Resources hired pathetic work culture. Toxic HR.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Initially you can get growth opportunities right after 9 months of joining. That is the only good thing.

Dislikes

There are a lot of policies in favour of employees however it never helps the employee. Management always finds the way to defend the accused. Have seen this happening in N number of cases hence feel that you are not valued as an employee in Teleperformance. No work life balance. Employees are forced to report to work even thought they are sick and providing medical documents.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

NA

Dislikes

No one helped when i raised mental harassment because of the director and wanted to leave the company on spot. Infact i was asked to pay and then leave but when i am not mentally ok to work how can work their and the director who mentally harassed always kept asking me to put down my papers and he will waive off notice period but this never happend

Work Details

Work related travel: This is a desk job.

Likes

No likes

Dislikes

The work culture is bad and specifically abt ijp rolled out they give to people they know who is working there for many years and no appraisal and salary is very less for all the roles that’s there . Hr over there is a problem creator and it is not employee centric at all. Not good environment to work. A very dirty place to work

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Teleperformance is well known company and I was happy to work in the company. My maximum experience was fantastic with TP.

Dislikes

I dislike the management of Teleperformance. Their is no any management for employee care. HR and EC department are not able to take any decisions in favor of employees. All the department are dependent on higher managers, who are doing partiality and favourtism with the employees according to their religion. After giving of 6 years of loyalty and stability to the company, I'm facing issue of racism, disrespect, managers showing down to sikh religion and comments on character. They always want to go on trips with female employees, but after denying them they doing all the things which impacted on professional life. There was not any plan to leave the company but managers giving lots of mental stress everyday by saying alots of inappropriate and unprofessional words. So at the end I'm forced by them to resign. Their is no any right to speak about these issue, because their is no rule against the management. Also they are not paying for overtime what employees did as per business requirements, which is totally against the labor law. Now they are creating problems in full & final settlement. I just want fair decisions on all of the above and want to clear my overtime and final settlement along with experience letter....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I enjoy working at Teleperformance for several reasons, including its diverse and inclusive work environment, opportunities for career advancement, comprehensive training programs, and the chance to work with a variety of global clients. The company also often emphasizes employee well-being and engagement through various initiatives and benefits.

Dislikes

Nothing, It is great place to work.

Likes

nothing, work is easy but it is made difficult by doing nitpicking in your work if you take stand for yourself on logical points and as per policy. but yes salary comes on time on the last day of the month but if you get late then it is upto your manager if thinks then he may mark it as half day. it doesn’t happen generally anywhere. and they split your weekoffs and they sometimes give you difficult cases of others to you in which you may have escalations....Read More

Dislikes

Management is really bad they dont care about anything.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Promotion is possible in this company if you give 100% and also if you are little bit lucky. Work culture is good.

Dislikes

Salary and increment is very less. No work life Balance. No bonuses or any types of rewards. If you are employee of the month/employee of the quater or employee of the year they will give just an certificate and trophy that's it.

Likes

At first, the job was really enjoyable and stress-free because of the friendly environment, the people around us, the freedom to dress casually, and the generous leave policy.

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good for people who don't know anything and don't want to get ahead in life

Dislikes

Lots 1. Highly strict login hours 2. Sales pressure and targets 3. Management expects us to come on all major holidays 4. Almost no promotions 5. Almost no option of wfh 6.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The only thing I like is to help customers with their technical issues.

Dislikes

Somehow the supervisor has no clue about the technical process at all, all the seniors manages treats agents as s**t. They don't care about the agents at all. Never come to Teleperformance unless that is the only option you have left.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Bekaar company he teleperformance ke team leaders ko khud kuch nahi ata he proper training bhi nahi provide ki jaati he company me i have proof where company team leaders not provide training

Dislikes

Teleperformance training worst team leaders worst in teleperformance

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

I am very disappointed from the company

Dislikes

Hi! I am worked at Teleperformance Kolkata , they said that they will provide the experience letter from the company with in 45 days and the salary also but they did not given any thing and the (BHR SOUMITRA , BHR SHAKIL ) both they said that they will but still I did not get anything from there side and i had been completed 6 months over there , few days ago they wanted the amount from me 9,000/- from me for the experience letter and the salary of 2 months ....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Pathetic company, your work life balance sucks. There is no help from the Superiors.. Managers act like they are God's of the company and now this is their own company . Nobody follow rules but if something happens HR will first question the rules... Don't join this company like me and regret later but wait for sometime find a true company which values their employees...

Dislikes

Pathetic organization

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.