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Engaged Employer

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Tech Mahindra

Compare

based on 33.2k Reviews

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Tech Mahindra Customer Service Associate Reviews

based on 1k reviews

Updated 26 Dec, 2024

Overall Rating

3.3/5

How AmbitionBox ratings work?

Category Ratings

3.4

Skill development

3.2

Company culture

3.1

Work-Life balance

3.1

Salary & Benefits

3.1

Work Satisfaction

3.1

Job Security

2.8

Promotions/Appraisal

Top Mentions in Tech Mahindra Customer Service Associate Reviews

1k reviews found

Sort by: Popular

Customer Service Associate in Noida

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 01 Sep 2021

Likes

Good work enviornament and culture team mates are supportive and the management is transparent there is huge cafeteria and gaming arcade

Dislikes

Carrier growth is very slow

Work Details

The job is quite interesting

Work days: Rotational Shift (Flexible Timings)

Employee Benefits

Na

Customer Service Associate in Chandigarh

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 19 Dec 2024

Likes

I worked as CSA in Flipkart VIP process, and It was average experience neither good or bad, company campus amazing and shift timings as per my requirement most of the time, but the process of flipkart and real time solution to customers was not that good, PF deduction system at TechM was not good

Dislikes

Pf deduction and Job security is very less

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

What people are saying about Tech Mahindra

View All

a senior test engineer

Projects in TechM RMZ

Is there British Telecom project in Tech Mahindra RMZ ecoworld ?

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Customer Service Associate in Kolkata

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 11 Nov 2024

Likes

Only Salary is good. On time

Dislikes

Too much work pressure. No job security. 9 hours job becomes 10 hours. Managers will put pressure to come office early and leave lately. You have to beg to TL for breaks.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Get interview-ready with top interview questions

View all 34 questions

Customer Service Associate in Noida

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 28 Aug 2024

Likes

Company always pay salary on time. And the environment is also good.

Dislikes

Partiality between both genders (Male and Female) like. The security guard allows to enter in the company with sleepers/loar for girls but if boy wearing slippers/loar in any condition guard newer allows him. So I don't like this thing of he company it feels like the company rules aare different for both.

Customer Service Associate in Noida

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 31 May 2024

Likes

Guard and security.

Dislikes

All the things 1 HELL Transport (you will never get cabs on time and you will see no improvement after complaining ) 2 CHILLAR salary (every month you need to talk HR, FORGOT ABOUT YOUR PLI ) 3 Worst project FRONITER COMMUNICATIONS 4 Management (none is there to manage anything ) 5 Washrooms are like sulabh sauchalya 6 Shift hours 7 Zero responsibility towards their employees 8 HR is totally irresponsible...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Noida

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 26 Dec 2024

Likes

You can learn new things if you’re a fresher you will know there what is BPO sector how you can work in bpo

Dislikes

Salary is not good as per the work and if you TL is not cooperative then you will not get week off easily as per your need

Customer Service Associate in Chandigarh (working remotely)

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 25 Dec 2024

Likes

Staff are too good

Dislikes

Nothing

You are reading trusted reviews. Keep reading to find out more about Tech Mahindra.

Customer Service Associate in Noida

Full Time

·

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 21 Dec 2024

Likes

company culture is good for freshers employee

Dislikes

salary & benefit's are not good

Discover interview dos and don'ts from real experiences

Customer Service Associate in Noida

Full Time

·

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 20 Dec 2024

Likes

Nothing

Dislikes

They mentally harrass you.

Customer Service Associate in Hyderabad / Secunderabad

Full Time

·

Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

1.0

Work-Life Balance

posted on 20 Dec 2024

Likes

Salary is not good . Work pressure

Dislikes

- Everything apart from campus

Customer Service Associate in Noida

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Dec 2024

Likes

Support team

Dislikes

Nothing all good

Customer Service Associate in Bhubaneswar

Full Time

·

HR Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 Dec 2024

Likes

Workculture, salary structure, working hours

Dislikes

Nothing... Nothing.... Nothing..

Customer Service Associate in Noida

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 18 Dec 2024

Likes

Decorum 👍

Dislikes

👎 very poor

Customer Service Associate in Visakhapatnam

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 11 Dec 2024

Likes

My friends

Dislikes

Everything, policies, work pressure, salary

Customer Service Associate in Kolkata

Full Time

·

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 05 Dec 2024

Likes

yes it helps to learn many things

Dislikes

there is a pressure of bringing "yes" and "no" if anyone brings negative feedback for the the company will make you sit for a month or a week.

Customer Service Associate in Noida

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 28 Nov 2024

Likes

Nothing is good here

Dislikes

Everything is worst here

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Pune

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 28 Nov 2024

Likes

Job security. Management and hr are good and supportive. No pressure.

Dislikes

Salary is good but not appraisal.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Noida

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 22 Nov 2024

Likes

Salary on time,and work environment company culture and support staff and motivation senior.

Dislikes

No

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Service Associate in Noida

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 22 Nov 2024

Likes

Company's Coulter and environment is so excellent

Dislikes

No one any excuse form company side

Work Details

Work policy: 1 days week off

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Kolkata

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 22 Nov 2024

Likes

Only salary satisfaction.

Dislikes

Worst management and most of the senior's are missusing there power.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

People also ask about Tech Mahindra's Customer Service Associates

How is Tech Mahindra to work for?

Tech Mahindra is rated 3.3 out of 5, based on 1k reviews by employees on AmbitionBox. Tech Mahindra is known for Skill development which is rated at the top and given a rating of 3.4. However, Career growth is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at Tech Mahindra read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Tech Mahindra?

According to AmbitionBox ratings, Tech Mahindra employees rate its salary and benefits as 3.1 out of 5. You can know more about Tech Mahindra Salaries at AmbitionBox

How is the work culture at Tech Mahindra?

Work culture is rated 3.2 at Tech Mahindra by 1k employees. While job security is rated 3.1 and work-life balance is rated 3.1 at Tech Mahindra. Read detailed reviews by employees of Tech Mahindra on AmbitionBox.

Is work from home available in Tech Mahindra?

According to AmbitionBox, 18% Tech Mahindra employees work from home permanently, 1% work from office 3 days/week, and 1% work from office 2 days/week (based on 78 AmbitionBox reviews in last 6 months).

Tell us how to improve this page.

Tech Mahindra Customer Service Associate Reviews by Locations

Tech Mahindra Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1k Tech Mahindra reviews submitted by Tech Mahindra employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tech Mahindra is the right company for you. 69% of employees ...Read more

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Tech Mahindra Customer Service Associate Reviews

Work Policy for Tech Mahindra Customer Service Associate

i

based on 78 reviews in last 6 months

Work from office

70%

Permanent work from home

18%

Hybrid

12%

Other hybrid work policies

10%

2 days/week from office

1%

3 days/week from office

1%

Gender Based Ratings for Tech Mahindra Customer Service Associate

based on 940 reviews

Rated 3.4 for Skill Development and 3.1 for Work-Life Balance

Rated 3.4 for Skill Development and 3.3 for Company Culture

Working Days for Tech Mahindra Customer Service Associate

based on 1k reviews

Rotational Shift

69%

Monday to Saturday

17%

Monday to Friday

11%

Other

2%

Alternate Saturday off

1%

Work Timings for Tech Mahindra Customer Service Associate

based on 1k reviews

Flexible timing

Strict (9am - 6pm)

Strict (10am - 7pm)

57%

7%

3%

33% employees reported other strict timings

Shift Timings for Tech Mahindra Customer Service Associate

based on 1k reviews

Day shift

Night shift

75%

25%

Business Travel for Tech Mahindra Customer Service Associate

based on 1k reviews

No travel

72%

Within city

23%

Within country

4%

International travel

1%

Tech Mahindra Customer Service Associate Salary

based on 4k salaries

₹0.9 L/yr - ₹5 L/yr

At par with the average Customer Service Associate Salary in India

View more details

Employee Benefits for Tech Mahindra Customer Service Associate

Office cab/shuttle

30 total responses

International/On-site exposure

7 total responses

Free meal

6 total responses

Joining bonus

4 total responses

+26 more benefits

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