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3.6

based on 33k Reviews

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Tech Mahindra Customer Service Associate Reviews

based on 993 reviews
Updated 19 Dec, 2024

Overall Rating

3.3/5
How AmbitionBox ratings work?

Category Ratings

3.4

Skill development

3.2

Company culture

3.1

Work-Life balance

3.1

Salary & Benefits

3.1

Work Satisfaction

3.0

Job Security

2.8

Promotions/Appraisal

Top Mentions in Tech Mahindra Customer Service Associate Reviews

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Top Tech Mahindra Customer Service Associate Interview Questions

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Q1. If the customer is not satisfied with your answer so wh ... read more
View answers (19)
Q2. What do you understand by customer care service?
View answers (87)

Get interview-ready with top interview questions

View all 34 questions
Q3. Why customer care service is important for a company?
View answers (25)
Q4. Do you have medical facilities in office?
View answers (69)
Q5. Is this a product based or service based company?
View answers (22)
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People also ask about Tech Mahindra's Customer Service Associates

How is Tech Mahindra to work for?
Tech Mahindra is rated 3.3 out of 5, based on 993 reviews by employees on AmbitionBox. Tech Mahindra is known for Skill development which is rated at the top and given a rating of 3.4. However, Career growth is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at Tech Mahindra read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Tech Mahindra?
According to AmbitionBox ratings, Tech Mahindra employees rate its salary and benefits as 3.1 out of 5. You can know more about Tech Mahindra Salaries at AmbitionBox
How is the work culture at Tech Mahindra?
Work culture is rated 3.2 at Tech Mahindra by 993 employees. While job security is rated 3.0 and work-life balance is rated 3.1 at Tech Mahindra. Read detailed reviews by employees of Tech Mahindra on AmbitionBox.
Is work from home available in Tech Mahindra?
According to AmbitionBox, 19% Tech Mahindra employees work from home permanently, 1% work from office 3 days/week, and 1% work from office 2 days/week (based on 75 AmbitionBox reviews in last 6 months).

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Work Policy for Tech Mahindra Customer Service Associate

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Workplace policy may vary based on Department, Designation and Location.

based on 75 reviews in last 6 months

Work from office

Work from office

69%
Permanent work from home

Permanent work from home

19%
Hybrid

Hybrid

12%

Other hybrid work policies

10%

2 days/week from office

1%

3 days/week from office

1%

Gender Based Ratings for Tech Mahindra Customer Service Associate

based on 933 reviews
3.4
Rated by 355 Women

Rated 3.4 for Skill Development and 3.1 for Work-Life Balance

women
3.3
Rated by 578 Men

Rated 3.4 for Skill Development and 3.3 for Company Culture

men

Working Days for Tech Mahindra Customer Service Associate

based on 994 reviews
Rotational Shift
69%
Monday to Saturday
17%
Monday to Friday
11%
Other
2%
Alternate Saturday off
1%

Work Timings for Tech Mahindra Customer Service Associate

based on 994 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
57%
7%
3%
33% employees reported other strict timings

Shift Timings for Tech Mahindra Customer Service Associate

based on 994 reviews
Day shift
Night shift
75%
25%

Business Travel for Tech Mahindra Customer Service Associate

based on 994 reviews
No travel
72%
Within city
23%
Within country
4%
International travel
1%
Tech Mahindra Customer Service Associate Salary
based on 4.1k salaries
₹0.9 L/yr - ₹5 L/yr
At par with the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
30 total responses
onsite
International/On-site exposure
7 total responses
freemeal
Free meal
6 total responses
joining
Joining bonus
4 total responses
+26 more benefits
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