Tech Mahindra Sr.CCE Reviews

Likes

Hiring very easy if you have excellent communication skills in English Interview is very easy

Dislikes

6 months contractual period Rotational shifts Notice period of 2 to 3 months

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Likes

Thankfully I got some good colleagues

Dislikes

Alright let's be real Tech Mahindra is a service provider of course they are puppets of their clients. Let me tell you my residence location was 6.9 KMS guess what they said - " we don't provide transportation here' anyways it's customer service job role of course you are gonna be treated as sla*es and remember tech Mahindra hires in bulk so I hope you get the idea. Go ahead and learn a skill and get out of this so called customer service industry , i left because i knew i could do so much better. And yes if you want to be in the industry find a better company. When you join this company you will realize that this company is eating 13-14 hours of your day. Last but not the least if you still want to stay , Come daily at work on time ( your shift timings changes everyday) , don't take leaves, don't do any errors, take your salary and incentives and go home....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Nothing to like about this company. Worst Management in Pune Yerawada location.

Dislikes

The management Biswajit Das & Padma Reddy are the worst. They are accidentally leaders. They don't know what they are doing. Very much Bias. They accept gifts from employees to promote them. Do not join the NBN or Kogan NBN process at Yerawada location Pune.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Transportation Campus

Dislikes

Internal Politics Micro management Don't get leave on Time No fair increment Single Error can eraise your whole incentive So on......

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Don't expect work life balance in this company. In a little salary, manager wants you to work like a slave and forget about the promotion. Worst company

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work life balance , thats all .

Dislikes

Highly biased operations Manager - Salma Sattar Shaikh (Handling a process under connect group as Smiths News) -- very poor management . She is extremely toxic for people and revengeful as well in a very very cleaver manner . Being a QA i have personally witnessed many of the tenured team leaders leaving the organization because of her mood swings , a total drama queen on floor and even agents are aware of her behavior. Currently she is running this process as her family business . I left the organization in June 2024 , even now some of the leads and SME's call and share about there grievance of being tortured by her. Anyone planning to join Tech M be very very cautious as DO NOT JOIN SMIITHS NEWS as there is no employee centricity and there are no efforts to retain employee even is they give their blood & sweat for the company . Extremely toxic Manager . Least bothered to save tenured employees . Nothing in black and white . Excess grey matter . She had be showcasing her SME as an assistant manager (Surpassing the growth hierarchy) Operates like a small gang. The moment i realized i decided to leave and abandon the services & i paid for my notice period as it was so so biased and toxic . I was a top rater QA for 4 years however she had no answers to any of my questions for my glide path ....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The work environment is very good and collaborative and their team members and seniors and colleagues are very helpfull and supportive . Overall tech Mahindra gave me the better opportunity to enhance my knowledge and skills.

Dislikes

Their shift timings are very inconvenient . Because their day shift is okay but night shifts are not good for the female employees because the shift timings like 4:00 to 1:00 So I was not comfortable to work there.

Likes

Nothing.

Dislikes

1. 0% Job Security. 2. ZTP is common here, you will hear this word everyday. even not comming on management's desired day, is treated ZTP. 3. Worst infrastructure you will ever experience. 5. Most of the companies gives reimbursement for transport but this company is special, it charges their employees for availing cab/company transport. 6. List is too long.............

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The leadership team is transparent and ethical, fostering a culture of trust that helps employees thrive By encouraging employees from diverse backgrounds to collaborate, the company fosters innovation and creative solutions The organization offers mentorship programs that help employees navigate their career paths and develop their skills

Dislikes

The company encourages employees to always keep learning and growing, offering various tools to help them achieve their goals Safety is a top priority here, and it shows

Likes

nothing in like

Dislikes

they will just employee you in someother LOB and then after sometime they will shift you in different according to the mood of team leader , will state that it's process demand. They just want to employee everyone but don't have PC's for the employee. Team leaders and SME are so worst like top level worst that they make workspace toxic , so much toxic your mind will say i just don't want to work. It's just the brand name techmn but inside techmn nothing's good , even the recruiter are just liars. Even they don't care about your health, if you are not well they will make you come to the office and if you don't come they will just say we are gonna cut pay from your salary. Make us do so much work , put so much pressure and won't give time to improve yourself , salary is so less according to the work they make us do...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

If you're interested in learning more about Tech mahindra or have specific questions ,Id be happy to help

Dislikes

However i can provide general information or insight about Tech mahindra others Company if that's helpful.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Useless management. Nothing here to like

Dislikes

Full of Politics, no chance of growth. Chamchagiri at it's best. No work like balance. Toxic environment. Managers are like snakes.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

nothing much to be liked about

Dislikes

No promotions or appraisals since last 3 cycles and now they are reducing the variable payout to 80% too.. Firstly the salary being paid is very less and on top there are no promotions or appraisals and when asked why, the leadership team doesn't have an answer. Very bad team management. On top this cut on variable pay too. Too badand extremely disheartening. TechM never fails to disappoint its employees...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I don't like anything about the company.

Dislikes

Very toxic work culture. Alot of micro management from managers. Not for people who are looking to make future in IT.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing

Dislikes

1. Manupulative incentive structures. 2. Too long working hours. 3. Forced working during festivals and National Holidays. 4. Extra working to meet the target.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Except Salary pay scale as per band and increment cycle, everything is good - Learning, Career Path, CSR, IJP.

Dislikes

Delay in increment, Management mostly the sales team delays the decision, Organization first associates later policy, Transport is from associates own pocket though an associate work as per client working hours.