Tech Mahindra Senior Customer Service Representative Reviews

Likes

NA

Dislikes

Not a good company, I am on my notice period when I spoke to the team about the resignation, rather than asking me the reason for leaving they started cribbing about their problems. If a feedback is shared with the manager about any ongoing issue they say it's a new set up and request to adjust. Incase of any human error from our side they start with their professional talks.

Likes

Nothing to like, just a name tech Mahindra but all employees are unsatisfied

Dislikes

No job security, they always threat you that will fire you from job. On of the worst salary they can offer you

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Dislikes

They paid only 13 k to freshers and don't allow food and phones in office. Even they have locker but all lockers are preoccupied and one has to put there bag outside . No promotions they are just exploiting freshers .

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Trainings are provided to new employees in order to keep them professional about relevant assignments.

Dislikes

A6 canteen needs to be upgraded with food caterers like A7

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The salary is satisfying and credits on account without any delay.

Dislikes

The process movement is not good at all in techmahindra. As movements are causing again ang again and no specific proper work security.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I was working from a daily and permanent Morning Shift The Job Security Work was very satisfied and you will understand the work easily

Dislikes

The Promotion is a late thing but can happen.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Fortunately..we have made a exciting team which also lead to friends and management leads are good with us ....again we are fortunate ..but rest teams God knows 🙏🙏

Dislikes

Worst management and HR is ridiculous no one cares about you it's all about your work work work...transport was hell ,cafeteria average .. leave mangamemt and Policies were not up to mark ...

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Tech Mahindra Ltd. is a leading IT services and consulting company, known for its strong presence in telecom, AI, cloud computing, and digital transformation. With a global footprint, strategic acquisitions, and a focus on innovation, it continues to drive business growth across various industries. While competition is fierce, its expertise and customer-centric approach keep it ahead in the IT sector....Read More

Dislikes

Company is well and good but work environment is so toxic.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Plenty of learnings on advanced technologies and arranged vouchers to appear on certifications if you are interested and approach the right channel.

Dislikes

Pathetic Politics of Higher Management which promotes favoritism, Useless RMGs & WFM team who never ever work, Without intimation they will release from projects, which is against the Organizational Policies but NO HR will Q' it. LOW Salaries and No Hikes. Tool Allocations, Mail Allocations won't prove your assignment on Projects. Shameless & Silent Layoffs with No reasons.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Low Salary, No hikes, long working hours, calls for long hours after shift ends. Continuous calls from manager after work timings. No work life balance. No skill development as you are shifted from project to project when you start learning. No team bonding. Everyone tried to put blame on one another. No team lunches. No appreciation of work done. No comp off provided for working on weekends. Bad food on campus....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

There is nothing to like in tech Mahindra no one will support the agents on floor if there's any TL who supports agents the management will target them and force them to resign.

Dislikes

There is no work life balance, They won't even consider you as human they will treat you like slave_s. They won't even give you leaves even if you are sick and have n number of leaves in your bucket. All they need is work, after going through all of this they won't even give a decent hike and promotions to there employees. Very toxic culture. They will make you work for 8.5 hours only 1 hour is your break they won't let you extend it for even 3 min not even for bio breaks...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Not much, it all depends on the project you get. If you are familiar with anyone from higher management, you will get the project or else you are on your own.

Dislikes

I did not like company culture much. Siloed working and its always about delivery thats all. Typical bossism culture and upline management hardly cares about employee skill development. It is just about revenue, ebidta and thats all. No employee engagement

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only the friends that i got nothing else Worst management nothing will be confidential even though people will say that this won't be disclosed but still.

Dislikes

HR Rajat marjara worst HR ever I mean he should be kicked out of the company ASAP he is real fraudster. He will never stick to his words if anyone joins tech m please take everything documented don't believe any verbal communication given by any one HR, TL, HOD, MANAGER no one is Trustable. Dirty politics going on there.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Multiple locations Many (not allowed) good people

Dislikes

1. No salary hikes for last 2 years 2. Blame game culture. 3. Senior management dictates company politics 4. Scape goat is made of those who are not sucking up.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

You can work on different roles from top to bottom like from solution architect, coe,business analyst to system administrator hardware engineer.

Dislikes

Terms and conditions related to shifting from one state to another state by client requirements. HRA (house rent allowance)related to shifting from metropolitan city 15hours a day work culture but making in timesheet for 9 hr only. Leave in cash : not possible due to project complexity didnot took leave and lapsed all leaves. Only earned leaves no sick leaves category. No onsite opportunity but at the time of joining they ask for passport. Hike is nominal if you get 5rating then you will be promoted but don't think about increase in salary. False commitment...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

No proper growth, No proper hikes, No bonus. No proper cab facility. No hygeine in office toilets. Not even a single facility or anything similar to the employee.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.