Tech Mahindra Senior Customer Service Executive Mumbai Reviews

Likes

An amazing place to work at , really supporting staff and management.

Dislikes

Nothing I can think off

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I have worked for 10 years in Techmbs it was a amazing journey for the 1st 6 years after that nothing was like before. From employee centric non employee centric and there is 0% Job guarantee the company dose not know which employee are breaking company rules and which are not it's really sad to know Tecmbbs is now this way.

Dislikes

The management The politics Getting advisors to do OT and not paying them. No increment for 3 years Hr is of no uses there I have been telling so many problems to them but no issue is resolved They make you work 9.5 hours The Transport system is very poor.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good for job security

Dislikes

Increment pattern is not so good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

They're just running behind performance without looking at system issue.

Dislikes

This feedback is only in regards to the work from home and just one word TL and managers are only gunning for performance without understanding the issue advisor is facing with new system

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

There is 0% job security. They just want there employees to work and work .They don't value their employees and their hard earned money. Because of any silly reason they can put you on a action plan which will not make any sense or logic.Techmbs Bpo is not a good place if you are planning to stay for a long.

Dislikes

Na

Work Details

Hectic and unnecessary work pressure

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

company is good to work with.... no confirm shift for a week.... an advisor can do 3 shifts in a week....no 7 day violation policy.. u hav to work 10 days continues to get a off ....like first week Monday Tues and second week Thurs fri so u work all week long ..... management is good .....process is vast and managers kc TLS helpful...systems in training are not with complete access as compared to what you work with....cafeteria food is good transport pick up not always on time but can be understandable...Read More

Dislikes

na

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Tech M is just a brand but the Management is pathetic they don't have value for their employees never seen a Co. Like this just happy to move out from there and hope they r treating their employees well...

Dislikes

Pathetic Management and their Managers

Work Details

Pathetic

Work days: Rotational Shift (Strict Timings)

Likes

Like 2 wrk

Dislikes

No incentives

Work Details

Work days: Rotational Shift (Flexible Timings)