Tech Mahindra Senior Customer Service ExecutiveNoida Reviews
based on 21 reviews
Updated 3 Oct, 2024
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
3.4
Salary & Benefits
2.9
Skill development
2.8
Work-Life balance
2.6
Work Satisfaction
2.6
Promotions/Appraisal
2.4
Job Security
2.2
Company culture
Tech Mahindra is rated
3.3 out of 5 stars on
AmbitionBox, based on 21 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Tech Mahindra is rated
3.3 out of 5 stars on
AmbitionBox, based on 21 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Tech Mahindra Senior Customer Service Executive Noida Reviews
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21 reviews found
Sort by:
Popular
Senior Customer Service Executive in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Everything.
Dislikes
Nothing as such possible to say.
Work Details
Work timings: Strict Timings
Senior Customer Service Executive in
Noida
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 15 Dec 2023
Likes
Team mates are helpful only
Dislikes
No body is there to take the accountability, no bio breaks allow, can't take a break more then 30 minutes. No buffer time to login, checking emails and updates but strictly forcing you to be updated. You can't track your ops and working hours. Only TL can see that on the next day. Worst transport ever always ready to help you with no solution.
Nothing is likeable. All are worst. I am from Verizon chat process. Rahul Anand the director of Verizon chat process in noida. He 65 old man. And Always looking for a beautiful and unmarried girls. He should be fired from his job.
Dislikes
All the management team the TL Varun kumar and his sleeping partner aasish sharma. So called SME.they are not helping me. They always talking about party and all. all the time
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Noida
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Jan 2023
Likes
Seriously I don't like working here at all. The management is worse here. If u have a pretty face then u have a chance here. Transport is worse. Wfh is available but still can't opt for it
Dislikes
(Asos)Management is cancer here, mostly perverts, no job security, employee centricity is zero. A tl having 10 complaints with 4 posh is still a Tl here. Growth is only if u r a pretty girl. U get promoted no doubt but get demoted according to their convinience. Transport is pathetic here. No matter ur band or performance u ll be judged on every other thing apart from performance. My advice look for another organisation....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Senior Customer Service Executive in
Noida
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 26 May 2024
Likes
Salary
Dislikes
Management is so poor
Also there is no job security..
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Noida
Full Time
·
BPO Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 09 Nov 2023
Likes
Salary & Benifits and Cab Service
Dislikes
No holiday on festivals, you can't adjust your week offs
Senior Customer Service Executive in
Noida
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 15 Apr 2023
Likes
Nothing is available over there to like.
Dislikes
Management is worst and their are always politics going on.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Tech Mahindra.
Senior Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 10 Nov 2021
Likes
I do not recommend anyone to work here. Just one thing i like about the company is they gave complete salaries even in pandemic.
Dislikes
Do not go by the name. Its a brand and there is no benefit that company is providing you. They only cares about their parameters and nothing else. So boring and not employee centric. Work pressure is alot and still do mot get recognition ans they will still curse you on the basis of scores. Most important it is very difficult to met the scores and even they know that, still they will keep pushing you. You will have to work for 9 hours continuously with 2 half hours break. I am referring to Verizon process....Read More
I liked the most about the company is that the salary credits on last date of the month. Moreover if the last day is sunday then it credits a day prior from last day.
Dislikes
Lots of politics and tech mahindra is not at all a employee centric company. Moreover company policies and the HR staff never cares about your family.
Work Details
Average!
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Noida
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Jun 2022
Likes
awesome environment supportive supervisor & you can reach any higher level through email
Dislikes
nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Noida
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Feb 2022
Likes
Awesome excellent company environment is awesome supportive staff and senior also management is very good and supportive
Dislikes
Nothings all is awesome.
Work Details
3 years work experience
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Noida
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 19 Aug 2019
Likes
tech Mahindra is good company but empoloyee is not good very bad
Dislikes
all time risk and any time left the company
Work Details
very good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Noida
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 13 Sep 2020
Likes
Na
Dislikes
Na
Senior Customer Service Executive in
Noida
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 02 Jun 2018
Likes
supportive seniours atmosphere was very good for work
Dislikes
sallary is not more then 12480k in every process need to provide more
Work Details
Customer support associate
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Noida
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Aug 2018
Likes
This is good platform for freshers.good company.
Dislikes
I don't dislikes.
Work Details
Good work place
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.