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3.6

based on 33k Reviews

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Tech Mahindra Customer Care Executive Ahmedabad Reviews

based on 54 reviews
Updated 2 Jan, 2024

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

4.2

Company culture

4.1

Skill development

4.1

Job Security

3.8

Promotions/Appraisal

3.8

Salary & Benefits

3.7

Work-Life balance

3.7

Work Satisfaction

Top Mentions in Tech Mahindra Customer Care Executive Ahmedabad Reviews

54 reviews found

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Top Tech Mahindra Customer Care Executive Interview Questions

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Q1. How will you handle irrated customers?
View answers (22)
Q2. Advantages and disadvantages of Online shopping
View answers (25)

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Q3. How will you handle escalation calls?
View answers (9)
Q4. 3. Advantages and Disadvantages of E-Commerce
View answers (9)
Q5. How will you resolve the issue of delay of items?
View answers (5)
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People also ask about Tech Mahindra, Ahmedabad Customer Care Executives

Is Tech Mahindra, Ahmedabad a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 54 employee reviews, it's clear that most customer care executives have an average experience working at Tech Mahindra, Ahmedabad. Company culture holds the highest rating at 4.2, while work satisfaction is rated the lowest amongst all factors at 3.7. Read reviews about company culture and work satisfaction on AmbitionBox.
Does Tech Mahindra, Ahmedabad pay their Customer Care Executives well?
According to AmbitionBox reviews, Tech Mahindra, Ahmedabad customer care executives rate their salary and benefits at 3.8 out of 5, based on 54 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra, Ahmedabad's customer care executives salaries here and to read reviews specifically about salary and benefits at Tech Mahindra, Ahmedabad for customer care executives, click here.
How is the work culture at Tech Mahindra, Ahmedabad for Customer Care Executives?
Work culture at Tech Mahindra, Ahmedabad for customer care executives is rated 4.2 out of 5 by 54 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Tech Mahindra, Ahmedabad. To read reviews specifically about work culture at Tech Mahindra, Ahmedabad for customer care executives, click here.
How is the job security at Tech Mahindra, Ahmedabad for Customer Care Executives?
Based on 54 reviews on AmbitionBox, Tech Mahindra, Ahmedabad's customer care executives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Tech Mahindra, Ahmedabad, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Tech Mahindra, Ahmedabad for customer care executives, click here.

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Gender Based Ratings for Tech Mahindra Customer Care Executive Ahmedabad

based on 48 reviews
2.9
Rated by 13 Women

Rated 3.7 for Skill Development and 3.6 for Career Growth

women
3.9
Rated by 35 Men

Rated 4.4 for Company Culture and 4.3 for Skill Development

men

Working Days for Tech Mahindra Customer Care Executive Ahmedabad

based on 54 reviews
Rotational Shift
72%
Monday to Friday
18%
Monday to Saturday
5%
Other
5%

Work Timings for Tech Mahindra Customer Care Executive Ahmedabad

based on 54 reviews
Flexible timing
Strict (8am - 5.30pm)
Strict (12pm - 12am)
67%
7%
4%
22% employees reported other strict timings

Shift Timings for Tech Mahindra Customer Care Executive Ahmedabad

based on 54 reviews
Day shift
Night shift
67%
33%

Business Travel for Tech Mahindra Customer Care Executive Ahmedabad

based on 54 reviews
No travel
59%
Within city
38%
International travel
3%
Tech Mahindra Customer Care Executive Salaries in Ahmedabad
based on 105 salaries
₹1 L/yr - ₹4.5 L/yr
5% more than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
4 total responses
officeGym
Office gym
2 total responses
healthInsurance
Health insurance
1 total response
meal
Cafeteria
5 total responses
+2 more benefits
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