Tech Mahindra Associate Customer Support Representative Reviews

Likes

Useless management. Nothing here to like

Dislikes

Full of Politics, no chance of growth. Chamchagiri at it's best. No work like balance. Toxic environment. Managers are like snakes.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

1. Manupulative incentive structures. 2. Too long working hours. 3. Forced working during festivals and National Holidays. 4. Extra working to meet the target.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

nothing...too much work pressure in almost every project... so leaves.. no saturday sunday.. i took 3 leaves in full year( include almost 90% saturday sunday) and daily working hours are greater than 12.5 hrs ..minimum 12.5 hrs

Dislikes

dont join ...nothing...too much work pressure in almost every project... so leaves.. no saturday sunday.. i took 3 leaves in full year( include almost 90% saturday sunday) and daily working hours are greater than 12.5 hrs ..minimum 12.5 hrs

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

No formal attire required

Dislikes

They don't conduct background verification before joining. After joining if you fail to clear background verification they got right to terminate you even if you have worked for months. Which is unfair in employee part.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

In tech Mahindra,Bank of Baroda process was heavily skewed in favor of people from Kerala, which might have made it difficult for non-Keralite employees to fit in or be treated fairly. This can create a very uncomfortable and even discriminatory atmosphere, especially when people are judged or treated differently based on their regional background. The fact that there was high pressure to perform, combined with difficulties in getting leave or proper shifts, seems like a very challenging situation. It’s unfortunate when a workplace culture feels exclusive, and when communication with managers or team leads doesn’t feel open or supportive....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Just that Your experience of working here provides one the skills of customer convincing.

Dislikes

bad work life , pathetic work culture, salary no good, no job security, seniors are the the back of firing the employees here and there, promotions are all planned, its totally decided that they want to promote few people who are actually worthless , do no good to the organization or to their peers or with their colleagues but still have the right of being still promoted higher up. Pathetic management, seniors hear you and pass it on , they don't support here are just looking for their job security....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Na

Dislikes

No personal touch. Lot of pressure. Management just like to talk about work. No sick leave policy Incentives has been revised Instead of increament they are demotivating Since Covid 2020 first time we have received hike in salary. I would request you specially for bpo in techmahindra for commerce zone try to perform medical test like cholesterol, sugar and bp 90% population are on medicine and struggling for health issues...Read More

Work Details

Work policy: I work from home

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

NA

Dislikes

Not a good company, I am on my notice period when I spoke to the team about the resignation, rather than asking me the reason for leaving they started cribbing about their problems. If a feedback is shared with the manager about any ongoing issue they say it's a new set up and request to adjust. Incase of any human error from our side they start with their professional talks.

Likes

The company encourages remote work, which helps employees reduce commute times and better manage their home responsibilities The company's commitment to corporate social responsibility and ethical practices aligns with my own values, making me proud to work here

Dislikes

There’s a strong emphasis on inclusive decisionmaking that values the input of all team members Teamwork is a key focus here, and it's a pleasure to collaborate with such talented and supportive colleagues

Likes

The company fosters an environment where collaboration is key, ensuring that everyone’s input is valued and respected There are always new opportunities to explore within the company, whether it's a new department, project, or role

Dislikes

The company constantly encourages employees to share their innovative ideas, making everyone feel like a contributor to the company’s success

Likes

The company ensures that all employees, regardless of experience, have a voice in key decisions The organization places a high emphasis on mental and physical wellbeing with wellness programs and initiatives

Dislikes

Leadership actively fosters an environment of growth and development for employees.

Likes

The company organizes regular teambuilding activities, which help employees unwind, reduce stress, and build meaningful relationships with colleagues

Dislikes

The company recognizes the importance of personal time and encourages employees to take breaks without guilt Hard work is acknowledged and celebrated, creating a motivating and rewarding workplace

Likes

Regular employee recognition programs that make people feel proud of their contributions There are opportunities for remote work or hybrid models, giving employees the flexibility to work from home when needed The company supports worklife balance, offering flexible schedules and a supportive work environment

Dislikes

Through ERGs, employees have the opportunity to build relationships with others from different backgrounds and perspectives, enhancing personal and professional growth

Likes

The company regularly invests in tools, training, and opportunities to help employees expand their skill sets, ensuring career development remains a priority

Dislikes

The trust placed in employees is reflected in the company’s commitment to longterm growth, offering mentorship that shapes career trajectories

Likes

The flexibility to manage my work and personal life, combined with wellness incentives, allows me to stay productive and happy

Dislikes

Excellent worklife balance, allowing you to manage both professional and personal responsibilities with ease The generous vacation policy is a huge plus for employees, giving us the freedom to take extended time off without worrying about losing pay or seniority

Likes

The leadership team is transparent and ethical, fostering a culture of trust that helps employees thrive By encouraging employees from diverse backgrounds to collaborate, the company fosters innovation and creative solutions The organization offers mentorship programs that help employees navigate their career paths and develop their skills

Dislikes

The company encourages employees to always keep learning and growing, offering various tools to help them achieve their goals Safety is a top priority here, and it shows