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Engaged Employer

Sykes Business Services Of India

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3.4

based on 698 Reviews

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Sykes Business Services Of India Senior Customer Service Executive Reviews

Updated 11 Sep, 2023

Overall Rating

3.2/5

based on 13 reviews

Rating distribution

5 (38.5%)

1 (7.7%)

4 (30.8%)

2 (15.4%)

1 (7.7%)

Category Ratings

3.5

Job security

3.1

Work-life balance

3.1

Skill development

2.9

Work satisfaction

2.8

Salary

2.8

Promotions

2.6

Company culture

What employees say about Sykes Business Services Of India?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

64% employees reported

Flexible timing

58% employees reported

No travel

82% employees reported

View more detailed insights

Gender based rating

3.5

Rated by Women

2 reviews

2.9

Rated by Men

9 reviews

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Top Mentions in Sykes Business Services Of India Senior Customer Service Executive Reviews

13 reviews found

Sort by: Popular

Senior Customer Service Executive in Hyderabad / Secunderabad

Full Time

Voice \/ Blended Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 15 Nov 2024

Likes

Nothing is good to like here

Dislikes

They will do mass hiring at the starting of any new process and simply fire all the people in 3-4 months, without any proper training

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Poor

Senior Customer Service Executive in Hyderabad / Secunderabad

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 11 Sep 2023

Likes

Nothing big, if you’re working in this Company, be ready for to work 16hrs per day for somedays in the months

Job security - Good

Dislikes

Everything is utter disgusting, this company how to deal with client but they choose to suffer the agents who are working in their company in the name of Mandatory OT’s, no food, no night shift allowance atleast they do not have good canteen to eat excep in NSL building, if you join this Company, you’ll be regretted for sure.

Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 05 Jul 2023

Likes

The salary being credited on time

Dislikes

Partiality for the favourite agents

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Senior Customer Service Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 Oct 2022

Likes

Good team. Training program are of great help.

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No hike, no transportation. Poor management.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Uppal

Full Time

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Dec 2022

Likes

Good place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not much to explain

Work Details

Work policy: Depending upon

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Hyderabad / Secunderabad

Full Time

Corporate Training Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Apr 2021

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There are a lot of growth opportunities in the form of IJPs. Pay is excellent and I reckon this is one of the nucest places to work.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NOne

Work Details

Cake Walk

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Nanakramguda

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Feb 2022

Likes

Worst company ever, they torcher u like hell and use you completely and throw u out of the company whenever they don't want you.

Dislikes

They use their employees and throw out of the. Company when they get new hires

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Sykes Business Services Of India.

Senior Customer Service Executive in Hyderabad / Secunderabad

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 25 May 2022

Likes

Culture and people

Job security - Excellent
Promotions - Good

Dislikes

Management

Company culture - Poor

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Senior Customer Service Executive in Gachibowli

Financial Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 May 2022

Likes

Best place for Freshers

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Apr 2021

Likes

Environment is friendly and easily share your thoughts to improve the process and growth along with the company.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Hyderabad / Secunderabad

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

4.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Mar 2021

Likes

I suggest never join in sykes

Job security - Good

Dislikes

Management is terrible. They don't show respect on employees.

Salary - Bad
Skill development - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Terrible

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Hyderabad / Secunderabad

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 26 Mar 2021

Likes

In covid they hired

Dislikes

Management in full

Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Below normal

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

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Career Advice

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a team lead

I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 Sykes Business Services Of India reviews submitted by Sykes Business Services Of India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sykes Business Services Of India ...Read more