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Sutherland Global Services CS Internet Associate Reviews

Updated 1 Mar, 2025

Overall Rating

3.6/5

based on 119 reviews

Rating distribution

5

47 (39.5%)

4

32 (26.9%)

3

18 (15.1%)

2

3 (2.5%)

1

19 (16.0%)

Category Ratings

3.6

Company culture

3.5

Work-life balance

3.4

Job security

3.4

Salary

3.4

Skill development

3.4

Work satisfaction

2.9

Promotions

What employees say about Sutherland Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

67% employees reported

Rotational Shift

76% employees reported

Flexible timing

52% employees reported

No travel

63% employees reported

View more detailed insights

Gender based rating

3.9

Rated by Women

37 reviews

3.4

Rated by Men

77 reviews

Sutherland Global Services is rated 3.6 out of 5 stars on AmbitionBox, based on 119 company reviews.This rating reflects an average employee experience, indicating moderate sat ... Read more

Sutherland Global Services is rated 3.6 out of 5 stars on AmbitionBox, based on 119 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Sutherland Global Services CS Internet Associate Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

119 reviews found

Sort by: Popular

CS Internet Associate in Kochi

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 28 Feb 2024

Likes

Receiving salary on time even though it's low. Receiving goodies/pizza for peak days. Extra payment for working on holidays. Proper communication through office email address on events and updates.

Dislikes

Work pressure and high targets. Less growth and learning opportunities. Cab facility only available between 6pm to 6am. Shift keeps changing almost every week there by causing health issues. Chance to get into a team of incapable manager. Team work will be smooth if the team manager is friendly and updated with process knowledge. Even though company says there will be 2 rotational off days, many of the weeks will have comp offs where team manager force members to work for 6th day. No consideration and incentives for contractual employees....Read More

Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

CS Internet Associate in Kochi

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Dec 2024

Likes

Worst place to work especially the management is poor, they blame us for everything, and everyone resigns from here no one really likes to stay here.

Dislikes

Their management and services, work atmosphere they provided

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

CS Internet Associate in Chennai

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Nov 2024

Likes

Getting salary on or before 31st.

Dislikes

No respect No inclusion or diversity as advertised. They ask you to put 10/10 while taking great place to work survey. Not great place to work. Toxic management Worst process for promotion. Even with 1 yr will get promoted but not tenured for more than 9 yrs Even an unknown HR will threaten you as if u made a big mistake in process and terminating us immediately.

Job security - Bad
Promotions - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

CS Internet Associate in Chennai

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Mar 2025

Likes

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Job security - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

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CS Internet Associate in Chennai

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 28 Feb 2025

Likes

Good Training will be provided and also no pressure when you complete the task

Skill development - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Job not secure, when especially promotion time

Job security - Poor
Promotions - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Read Sutherland Global Services CS Internet Associate Reviews based on locations

3.7

Chennai

(60)

3.7

Kochi

(28)

2.3

Hyderabad / Secunderabad

(5)

CS Internet Associate in Kochi

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Feb 2025

Likes

Salary - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Promotions - Poor

Overall Rating

Good

CS Internet Associate in Kochi

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Sutherland Global Services.

CS Internet Associate in Chennai

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 09 Feb 2025

Likes

Job security - Good

Dislikes

Salary - Poor
Promotions - Bad

Overall Rating

Average

Discover interview dos and don'ts from real experiences

CS Internet Associate in Chennai

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 07 Feb 2025

Likes

Good working environment

Job security - Good
Work-life balance - Good

Dislikes

No promotions or salary increment even though perform well

Work Details

Work policy: other

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

CS Internet Associate in Kochi

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Feb 2025

Likes

Salary Work-life balance

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Job security

Job security - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

CS Internet Associate in Kochi

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jan 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Excellent

CS Internet Associate in Kochi

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 26 Jan 2025

Likes

Provides decent salary for freshers.

Salary - Good
Work satisfaction - Good

Dislikes

Job security, can be terminated at any moment.

Job security - Bad

Work Details

Work policy: One can choose work from home once starts performing better.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

CS Internet Associate in Kochi

Full Time

·

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 24 Jan 2025

Dislikes

Salary - Bad
Skill development - Poor
Promotions - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

CS Internet Associate in Kochi

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 22 Jan 2025

Likes

Company culture - Good
Work-life balance - Good

Overall Rating

Good

CS Internet Associate in Chennai

Full Time

·

Technology / IT Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 06 Jan 2025

Likes

Very comfortable and good

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good

Dislikes

Nothing

CS Internet Associate in Kochi

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

1.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Dec 2024

Likes

Best work-life balance and management.

Salary - Excellent
Promotions - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No job security at all, the company will terminate you, the instance process is in recession

Job security - Bad

CS Internet Associate in Chennai

Full Time

·

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 20 Nov 2024

Likes

Office working atmosphere that's it

Dislikes

Everything is bad in Sutherland

Salary - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

CS Internet Associate in Chennai

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Nov 2024

Likes

Good one

Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is no dislikes.

CS Internet Associate in Chennai

Full Time

·

Other Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Oct 2024

Likes

नथिंग

Dislikes

Everything like toxic environment

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

CS Internet Associate in Chennai

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 02 Oct 2024

Likes

We can grow Communication.

Dislikes

Internal politics happens

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

What people are saying about Sutherland Global Services

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People also ask about Sutherland Global Services's CS Internet Associates

How is Sutherland Global Services to work for?

Sutherland Global Services is rated 3.6 out of 5, based on 119 reviews by employees on AmbitionBox. Sutherland Global Services is known for Company culture which is rated at the top and given a rating of 3.6. However, Career growth is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Sutherland Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Sutherland Global Services?

According to AmbitionBox ratings, Sutherland Global Services employees rate its salary and benefits as 3.4 out of 5. You can know more about Sutherland Global Services Salaries at AmbitionBox

How is the work culture at Sutherland Global Services?

Work culture is rated 3.6 at Sutherland Global Services by 119 employees. While job security is rated 3.4 and work-life balance is rated 3.5 at Sutherland Global Services. Read detailed reviews by employees of Sutherland Global Services on AmbitionBox.

Is work from home available in Sutherland Global Services?

According to AmbitionBox, 11% Sutherland Global Services employees work from home permanently, and 3% work from office 2 days/week (based on 27 AmbitionBox reviews in last 6 months).

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Sutherland Global Services CS Internet Associate Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 119 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right comp...any for you. 76% of employees reported the working days at Sutherland Global Services as Rotational Shift. 52% employees reported the work timings at Sutherland Global Services as Flexible timing. Read more

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Sutherland Global Services CS Internet Associate Reviews

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Sutherland Global Services CS Internet Associate Salary

based on 647 salaries

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₹1.1 L/yr - ₹5.3 L/yr

21% more than the average CS Internet Associate Salary in India

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Employee Benefits for Sutherland Global Services CS Internet Associate

Office cab/shuttle

8 total responses

Health insurance

5 total responses

Job/Soft skill training

7 total responses

Cafeteria

6 total responses

+1 more benefit

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