Sutherland Global Services Customer Support Executive review

Customer Support Executive (working remotely)

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

1.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Jul 2023

Likes

Working from home provided convenience and flexibility. Low work pressure allowed for a balanced work-life routine. Having a good manager who provided support and guidance. Overall positive work environment at Sutherland Global Services.

Salary - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Limited opportunities for skill improvement and professional development. Lack of promotions or career advancement prospects. Potential stagnation in job responsibilities and growth. Feeling limited in terms of personal and professional growth within the organization

Skill development - Bad
Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Chennai

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 01 Feb 2025

Likes

Work culture is nice

Salary - Good
Company culture - Excellent

Dislikes

There is no skill development and career growth. Full of office politics and partiality. During training they won't teach you well. During training period if you receive any technical issue problems while answering the technical issue , well you can ask your trainer for doubts. If the solution went wrong which was given by the trainer. Manager will pin point you and argue with you at worst condition. The trainers won't take any responsibility for the answer which was given by them....Read More

Skill development - Bad
Job security - Poor
Promotions - Bad

Customer Support Executive in Chennai

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Jan 2025

Likes

I don't like Sutherland

Dislikes

Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Support Executive in Hyderabad / Secunderabad

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Dec 2024

Likes

I don’t like any thing in Sutherland

Dislikes

There is no good canteen and only one washroom on the floor. Less maintenance of services No job security From manager to employee speak bad language on the floor. No cab facilities There is no safe for women Food is also not good.if food is good the price are very high

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Support Executive in Hyderabad / Secunderabad

Full Time

·

Marketing Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Feb 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Support Executive in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

3.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Feb 2025

Dislikes

Skill development - Bad
Job security - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Customer Support Executive in Chennai

Full Time

·

Retail Store Operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 10 Feb 2025

Likes

Work place

Salary - Good
Work-life balance - Good

Dislikes

No promotion fake promises done by managers

Skill development - Poor
Job security - Bad
Promotions - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Support Executive in Chennai

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 05 Feb 2025

Likes

Nothing else

Dislikes

Worst interview process done by Gotham Hr he only selecting reference persons not even considering value.

Job security - Bad
Promotions - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Chennai

Full Time

·

IT Consulting Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Jan 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Hyderabad / Secunderabad

Full Time

·

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 11 Jan 2025

Likes

Good work culture

Company culture - Good

Dislikes

Bad salary and over work

Salary - Bad
Skill development - Bad
Promotions - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 31 Dec 2024

Likes

It is a very good company for freshers.

Salary - Good
Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Shift timings can change any moment.

Customer Support Executive in Hyderabad / Secunderabad

Full Time

·

General Insurance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Dec 2024

Likes

Work life balance

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Shift timings

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Support Executive in Tambaram

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 07 Aug 2024

Likes

Very friendly and support for me

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

No all are set no issues

Customer Support Executive in Chennai

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 31 Oct 2023

Likes

Work culture was excellent in Sutherland.

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Getting salary increase, company benefit and appraisal is the hardest part for the employees.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Chennai

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 19 Jul 2024

Likes

NOTHING

Dislikes

NO WORK ETHICS, 100% WORST

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Customer Support Executive in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Aug 2023

Likes

I like the fact that everyone is treated equally, the main concern is on the process, and not from where you are from.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everything is good when you are at Sutherland

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Chennai

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 May 2024

Likes

Good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to say... Everything is good

Work Details

Work days: Monday to Friday (Strict Timings)

Customer Support Executive in Kochi

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Nov 2023

Likes

It is the best place to work in my opinion

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Now a days some people are made managers who are not eligible for that which makes working under them be a hell, please appoint managers who have proper knowledge about the process not based one experience based on working in other process

Job security - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Chennai

Full Time

·

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

5.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 05 Aug 2023

Likes

Good workspace

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Good

Dislikes

They are keeping us contracted for more than one year, and there is also a salary issue

Salary - Bad
Promotions - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country, International Travel, Travel Within City.

Customer Support Executive in Chennai

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 10 Oct 2023

Likes

Easy process , dress code policy

Job security - Good

Dislikes

No extra benefits

Salary - Poor
Skill development - Poor
Promotions - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Sutherland Global Services Customer Support Executive Reviews

What employees say about Sutherland Global Services?

Workplace insights

Work from office

Rotational Shift

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

93 reviews found

Customer Support Executive Jobs at Sutherland Global Services

People also ask about Sutherland Global Services's Customer Support Executives

Recently Viewed

InsuranceDekho

Credit Bajaar

Sutherland Global Services

Sutherland Global Services

Intellect Design Arena

Intellect Design Arena

Intellect Design Arena

Intellect Design Arena

Sutherland Global Services

Sutherland Global Services

Tell us how to improve this page.

Sutherland Global Services Customer Support Executive Reviews by Locations

Sutherland Global Services Reviews by Designations