Sutherland Global Services Customer Care Executive Reviews
based on 85 reviews
Updated 28 Nov, 2024
Overall Rating
3.2/5
How AmbitionBox ratings work?
Category Ratings
3.4
Job Security
3.2
Work-Life balance
3.1
Salary & Benefits
3.1
Skill development
3.1
Company culture
3.0
Work Satisfaction
2.7
Promotions/Appraisal
Sutherland Global Services is rated
3.2 out of 5 stars on
AmbitionBox, based on 85 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Sutherland Global Services is rated
3.2 out of 5 stars on
AmbitionBox, based on 85 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Sutherland Global Services Customer Care Executive Reviews
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85 reviews found
Sort by:
Popular
Customer Care Executive in
Chenani
Amazon Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 Feb 2022
Likes
Nice
Dislikes
Work load . No proper salary. Can't able to reach higher officials like Manger for any friendly updates and help
Customer Care Executive in
Navi Mumbai
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Sep 2024
Likes
Nothing to be liked about
Dislikes
Narcissistic management, unethical work culture, irrelevant management doesn’t know anything about the process. Quantity of work is celebrated quality is compromised
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Nov 2024
Likes
Nothing
Dislikes
Everything there in Sutherland
Customer Care Executive in
Mumbai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 03 Sep 2024
Likes
Good
Dislikes
na nothing to say bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Navi Mumbai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 21 Jun 2024
Likes
Loved the on-board process
Dislikes
Cab facilities are worse! Better to take care of your own travel.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Chennai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 Jun 2024
Likes
Work culture
Dislikes
Low salary for contract employee
You are reading trusted reviews. Keep reading to find out more about
Sutherland Global Services.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Oct 2021
Likes
They have a good workplace location , that is the best thing I can say about it , there is no proper management , no proper process for you to excell in. They will promote you but never give it to you on paper . Which means you will have the perks of a manager but ill get the benefits of an agent .
Dislikes
There is nothing good about the company , they will make you work untill you pass out .
Work Details
I worked in Amazon PLS chat support , as it was a new process and the company wanted more business they made us work like dogs , there was no free time , They made us work 8 hours a day , you didnt have a min of free time .
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
It is for college students growing knowledge for customers success
Dislikes
Appraisal are not good at this company
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Chengalpattu
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 13 Oct 2023
Likes
Over all good for beginners.
Dislikes
Night shift
Work Details
Work policy:
It may be change
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Mumbai
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 25 Aug 2023
Likes
Not much
Dislikes
Undervalues employees and unrealistic standards
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Navi Mumbai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 12 Oct 2023
Likes
No work Life balance
Dislikes
Forced Work Like Labour Job
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Chennai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Jun 2023
Likes
Good place to work
Dislikes
Na
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country, International Travel, Travel Within City.
Customer Care Executive in
Chennai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 27 Mar 2023
Likes
Good ambiance
Dislikes
Manager selfish
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bhopal
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 17 Jan 2023
Likes
Avg salary timely payment
Dislikes
Work culture
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad (working remotely)
Intern
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 13 Nov 2024
Likes
Salary on time. Work from home
Dislikes
Pressure
Customer Care Executive in
Navi Mumbai
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 18 Oct 2023
Likes
I enjoy my workplaces collaborative environment and the opportunity to work with talented and passionate people. I value the flexibility and autonomy that my job affords me, as it allows me to manage my own workload and schedule.
Dislikes
I don't have any..
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Mumbai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Aug 2023
Likes
Not Good
Dislikes
Partiality for position
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Sutherland Global Services's Customer Care Executives
How is Sutherland Global Services to work for?
Sutherland Global Services is rated 3.2 out of 5, based on 85 reviews by employees on AmbitionBox.
Sutherland Global Services is known for Job Security which is rated at the top and given a rating of 3.4. However, Career growth is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at Sutherland Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Sutherland Global Services?
According to AmbitionBox ratings, Sutherland Global Services employees rate its salary and benefits as 3.1 out of 5. You can know more about Sutherland Global Services Salaries at AmbitionBox
How is the work culture at Sutherland Global Services?
Work culture is rated 3.1 at Sutherland Global Services by 85 employees. While job security is rated 3.4 and work-life balance is rated 3.2 at Sutherland Global Services. Read detailed reviews by employees of Sutherland Global Services on AmbitionBox.
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