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3.7

based on 6.5k Reviews

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Sutherland Global Services Customer Care Executive Reviews

based on 85 reviews
Updated 28 Nov, 2024

Overall Rating

3.2/5
How AmbitionBox ratings work?

Category Ratings

3.4

Job Security

3.2

Work-Life balance

3.1

Salary & Benefits

3.1

Skill development

3.1

Company culture

3.0

Work Satisfaction

2.7

Promotions/Appraisal

Top Mentions in Sutherland Global Services Customer Care Executive Reviews

85 reviews found

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Top Sutherland Global Services Customer Care Executive Interview Questions

Q1. Company mean branch opening date and information?
View answer (1)

People also ask about Sutherland Global Services's Customer Care Executives

Is Sutherland Global Services a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 85 employee reviews, it's clear that most customer care executives have an average experience working at Sutherland Global Services. Job Security holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about job security and career growth on AmbitionBox.
Does Sutherland Global Services pay their Customer Care Executives well?
According to AmbitionBox reviews, Sutherland Global Services customer care executives rate their salary and benefits at 3.1 out of 5, based on 85 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Sutherland Global Services's customer care executives salaries here and to read reviews specifically about salary and benefits at Sutherland Global Services for customer care executives, click here.
How is the work culture at Sutherland Global Services for Customer Care Executives?
Work culture at Sutherland Global Services for customer care executives is rated 3.1 out of 5 by 85 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Sutherland Global Services for customer care executives, click here.
How is the job security at Sutherland Global Services for Customer Care Executives?
Based on 85 reviews on AmbitionBox, Sutherland Global Services's customer care executives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Sutherland Global Services for customer care executives, click here.

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Gender Based Ratings for Sutherland Global Services Customer Care Executive

based on 75 reviews
4.3
Rated by 27 Women

Rated 4.2 for Work-Life Balance and 4.2 for Salary & Benefits

women
2.8
Rated by 48 Men

Rated 3.0 for Job Security and 2.7 for Salary & Benefits

men

Working Days for Sutherland Global Services Customer Care Executive

based on 85 reviews
Rotational Shift
63%
Monday to Friday
24%
Monday to Saturday
10%
Other
3%

Work Timings for Sutherland Global Services Customer Care Executive

based on 85 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9.30am - 6.30pm)
68%
4%
4%
24% employees reported other strict timings

Shift Timings for Sutherland Global Services Customer Care Executive

based on 85 reviews
Day shift
Night shift
69%
31%

Business Travel for Sutherland Global Services Customer Care Executive

based on 85 reviews
No travel
69%
Within city
20%
Within country
5%
International travel
3%
Within the city
3%
Sutherland Global Services Customer Care Executive Salary
based on 246 salaries
โ‚น1.1 L/yr - โ‚น4.5 L/yr
19% more than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
6 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
5 total responses
officeGym
Office gym
1 total response
+2 more benefits
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