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Premium Employer

Sutherland Global Services

Compare

3.6

based on 6.7k Reviews

Filter reviews by

Sutherland Global Services Trainer Reviews

Updated 9 Jan, 2025

Overall Rating

4.2/5

based on 6 reviews

Rating distribution

2 (33.3%)

1 (16.7%)

0 (0%)

1 (16.7%)

Category Ratings

4.3

Skill development

4.2

Job security

4.2

Work satisfaction

3.5

Company culture

3.4

Work-life balance

3.1

Salary

2.5

Promotions

What employees say about Sutherland Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

International travel

25% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

1 reviews

4.3

Rated by Men

5 reviews

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6 reviews found

Sort by: Popular

Trainer in Chennai

Full Time

University Level Educator Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

5.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 09 Jan 2025

Likes

Employee was not recieve the exact salary as per rhe designation.

Skill development - Good
Job security - Good
Work satisfaction - Excellent
Work-life balance - Good

Dislikes

Language

Promotions - Poor

Trainer in Chennai

Full Time

Teaching & Training - Other Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 27 Sep 2024

Likes

Space

Skill development - Good
Job security - Good

Dislikes

Salary appraisal are not up to the market standards

Salary - Poor
Promotions - Poor

Trainer in Mumbai

Full Time

Corporate Training Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 19 Aug 2024

Likes

People, Definitely people, even if you are new in the organization people will make you feel that you belong in that organization

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Probably Canteen needs a little improvement

Trainer in Navi Mumbai

HR Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 31 Mar 2020

Likes

I liked the organisation over except the way my Team functions, In situation of COVID before lockdown, Only Provisioned Hand Sanitizer and Infrared sensors at the Entry and Exit areas! That's All. There was a big scope of things that could have been done but never done.

Dislikes

1. Organisation is so revenue oriented that all the values are just good to be printed on Walls. 2. Before COVID lockdown, never gave importance of implementing the Businesses Continuation Measures and post lockdown Employees were forced to utilize their leave balance or take unpaid leave ones with no leave balance. 3. Forced Employees to travel to work during lockdown to carry their Desktop systems. 4. Managers were unempathetic and kept demoralising Employees who were unable to travel to work during lockdown. 5. When I disagreed to travel as it is unsafe to travel during lockdown, I was told that we may have to consider asking you to leave as you're unproductive post lockdown. 6. Employees were forced to report to work untill 21st march and untill government officials entered office premises and forced them to leave Employees and abide to staffing norms during Pandemic Breakdown. 7. Overall Horrible experience and they make you realise that's the revenue first and employees health is secondary. 8. My manager started working from home as she had privileges to work from home however they expected us to still report to work....Read More

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

New Hire Trainer

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Trainer in Chennai

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 22 Oct 2017

Likes

It’s a nice place to work. Higher officials will be very cooperative and helpful.

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Salary is the one of the concern.

Salary - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Trainer in Chennai

Training Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Sep 2017

Likes

Great team to work with.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing as of now.

Work Details

Trainer lead

Work days: Monday to Friday (Flexible Timings)

Top trending discussions

View All

Salary Discussions, Hike & Promotions

fathersahaab

works at

AmbitionBox

New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

Got a question about Sutherland Global Services?

Ask anonymously on communities.

Similar Designation Reviews

Training Manager in Chennai

Full Time

Corporate Training Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 04 Aug 2023

Likes

Great culture, Very Ethical way of working, lot of forum an employee can be heard.

Salary - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Remuneration can be better & tenure employees salary normalisation is need of the hours.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, International Travel.

Process Trainer in Kochi

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 17 Dec 2022

Likes

Compamy culture is beautiful.

Skill development - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Very less job security.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Process Trainer in Chennai

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Jan 2023

Likes

Best place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Process Trainer in Chennai

Full Time

Corporate Training Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

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Promotions

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Work satisfaction

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Company culture

5.0

Work-life balance

posted on 02 Jun 2023

Likes

Great place to start career

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Hike they provide more

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Process Trainer in Malad

Corporate Training Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

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Work-life balance

posted on 02 Oct 2020

Likes

NOTHING

Dislikes

Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Assistant Professor in Sikkim gangtok

Sales & Marketing Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 30 Oct 2022

Likes

Definitely, l like to working at Sutherland

Salary - Good
Skill development - Good
Job security - Good
Company culture - Excellent

Dislikes

I think some workers are not take seriously own work so it is not good way.

Promotions - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Process Trainer in Perungalathur

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Sep 2022

Likes

Culture and pay is good

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None as of now

Work Details

Work days: Monday to Friday (Flexible Timings)

Process Trainer

Full Time

Corporate Training Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 02 Apr 2020

Likes

They are deducting leaves even after government has advised corporates not to do so. This is very bad as they are standing with the employees in their bad times

Salary - Good

Dislikes

The management

Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Process Trainer in Kochi

Corporate Training Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

5.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 29 Jan 2021

Likes

The team, the environment

Skill development - Good
Promotions - Excellent
Company culture - Excellent

Dislikes

The pay and benefits are low. Even for a promoted employee. Should have better incentives

Salary - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Process Trainer in Mindspace Mumbai

Corporate Training Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 Apr 2022

Likes

It's giving it a try

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

The people make a company so you will enjoy working if you have a good boss

Work Details

Good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Other Sutherland Global Services Reviews

Senior Associate in Bangalore / Bengaluru

Full Time

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 30 Jan 2025

Likes

I really enjoyed my time working at Sutherland, especially because of strong management team and the supportive work environment. During my two years there, I had the opportunity to grow both professionally and personally. I appreciated the focus on career growth and continuous training opportunities.

Skill development - Good
Company culture - Excellent

Dislikes

One of the challenges I faced during my time at Sutherland was the high turnover rate and the lack of follow through on long term performance. I believe that for any organisation to thrive, it’s important for leadership to not only focus on short term goals but also support employees in realising long term success.

Job security - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Chennai

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Jan 2025

Likes

I don't like Sutherland

Dislikes

Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Associate Customer Service Executive in Mumbai

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 28 Jan 2025

Likes

Were very happy with the Sutherland as company as compare the to the process in which I was working

Salary - Good
Work-life balance - Excellent

Dislikes

I was happy while I was working over there but there was no fun activities and no team outing Nothin to entertain employee we just have to work and go home now enjoyment at all

Job security - Poor
Promotions - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Mandarin Language Expert in Chennai

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Jan 2025

Likes

Worst moment for my life they just discrimination with North people and their management worst manegement. There is no work culture and no ethics no respect especially in BST Mandarin and chat processes management.

Dislikes

Yes I'm strongly say this is not for work even one day.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Lead in Gurgaon / Gurugram (working remotely)

Full Time

Market Research & Insights Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 24 Jan 2025

Likes

The employees are quite nice and friendly, probably because they share same pain.

Salary - Good
Job security - Good

Dislikes

Managers are dishonest, don't think about the employees mental health.

Skill development - Bad
Promotions - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Hyderabad / Secunderabad

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 24 Jan 2025

Likes

Company is not good during the fnf and they do not care about the employees once they leave the company and moreover they do not provide the reliving documents to the employees so they can join any other company and they will not give in written the last working day.

Salary - Excellent
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

All the things after once resigned the process is s very tiring and tedious .

Promotions - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Associate in Hyderabad / Secunderabad

Full Time

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 22 Jan 2025

Likes

Salary for every worker has to be increased atleast 24,000 would be great and every employee would grateful ready to work for Sutherland and need more resting hours or atleast more week off with applied shift

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Need more increment in salary because food and other personal things would help the employee very much as a small change leads to big help in future

Associate in Hyderabad / Secunderabad

Full Time

Other Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 20 Jan 2025

Likes

As I am Working in Sutherland company the best thing is work from home job I really love it and it very helpful to balance home and work.

Company culture - Excellent

Dislikes

We have every month metrics due to some Criteria some not able to meet metrics so without any intimation we got PIPs which is not good for performance so many they terminated bcz of PIP

Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor

Associate in Kochi (working remotely)

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 14 Jan 2025

Likes

Work culture is good along with the infrastructure and the facilities the company provide.

Salary - Good
Company culture - Good

Dislikes

Nothing is permanent. You may get promoted one day and taken back the other day . There is a lot of favourism.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad

Senior Operations Specialist in Mumbai

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 09 Jan 2025

Likes

This was the first company I worked, great team and excellent management. Whatever I am today, they have built and molded me. I am proud of working with Suth and I would like to thank the entire company and HR - Ashish who recruited and gave me this opportunity to work with them. Thanks for everything.

Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

None

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Sutherland Global Services Trainer Reviews by Locations

Sutherland Global Services Trainer Chennai Reviews

Sutherland Global Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compan...Read more