Sutherland Global Services is rated
4.3 out of 5 stars on
AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the companyโs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Sutherland Global Services is rated
4.3 out of 5 stars on
AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the companyโs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
5 reviews found
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Popular
Trainer in
Chennai
Full Time
ย ยทย
Teaching & Training - Other Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 27 Sep 2024
Likes
Space
Dislikes
Salary appraisal are not up to the market standards
Trainer in
Mumbai
Full Time
ย ยทย
Corporate Training Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 19 Aug 2024
Likes
People, Definitely people, even if you are new in the organization people will make you feel that you belong in that organization
I liked the organisation over except the way my Team functions, In situation of COVID before lockdown, Only Provisioned Hand Sanitizer and Infrared sensors at the Entry and Exit areas! That's All. There was a big scope of things that could have been done but never done.
Dislikes
1. Organisation is so revenue oriented that all the values are just good to be printed on Walls.
2. Before COVID lockdown, never gave importance of implementing the Businesses Continuation Measures and post lockdown Employees were forced to utilize their leave balance or take unpaid leave ones with no leave balance.
3. Forced Employees to travel to work during lockdown to carry their Desktop systems.
4. Managers were unempathetic and kept demoralising Employees who were unable to travel to work during lockdown.
5. When I disagreed to travel as it is unsafe to travel during lockdown, I was told that we may have to consider asking you to leave as you're unproductive post lockdown.
6. Employees were forced to report to work untill 21st march and untill government officials entered office premises and forced them to leave Employees and abide to staffing norms during Pandemic Breakdown.
7. Overall Horrible experience and they make you realise that's the revenue first and employees health is secondary.
8. My manager started working from home as she had privileges to work from home however they expected us to still report to work....Read More
Work Details
New Hire Trainer
Work days:ย Monday to Friday
(Flexible Timings)
Work related travel:ย This job involves
Travel Within City.
Trainer in
Chennai
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 22 Oct 2017
Likes
Itโs a nice place to work. Higher officials will be very cooperative and helpful.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Training Manager in
Chennai
Full Time
ย ยทย
Corporate Training Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 04 Aug 2023
Likes
Great culture, Very Ethical way of working, lot of forum an employee can be heard.
Dislikes
Remuneration can be better & tenure employees salary normalisation is need of the hours.
Work Details
Work policy:
3 days/week from office
Work days:ย Monday to Friday
(Flexible Timings)
Work related travel:ย This job involves
Travel Within Country,ย International Travel.
Process Trainer in
Kochi
Full Time
ย ยทย
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 17 Dec 2022
Likes
Compamy culture is beautiful.
Dislikes
Very less job security.
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Process Trainer in
Chennai
Full Time
ย ยทย
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Jan 2023
Likes
Best place to work
Dislikes
NA
Process Trainer in
Chennai
Full Time
ย ยทย
Corporate Training Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Jun 2023
Likes
Great place to start career
Dislikes
Hike they provide more
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This job involves
Travel Within City.
Process Trainer in
Malad
Corporate Training Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Oct 2020
Likes
NOTHING
Work Details
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This is a desk job.
Assistant Professor in
Sikkim gangtok
Sales & Marketing Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 30 Oct 2022
Likes
Definitely, l like to working at Sutherland
Dislikes
I think some workers are not take seriously own work so it is not good way.
Work Details
Work timings:ย Strict Timings
Work related travel:ย This is a desk job.
Process Trainer in
Perungalathur
Full Time
ย ยทย
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 23 Sep 2022
Likes
Culture and pay is good
Dislikes
None as of now
Work Details
Work days:ย Monday to Friday
(Flexible Timings)
Process Trainer
Full Time
ย ยทย
Corporate Training Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 02 Apr 2020
Likes
They are deducting leaves even after government has advised corporates not to do so. This is very bad as they are standing with the employees in their bad times
Dislikes
The management
Work Details
Work days:ย Rotational Shift
(Flexible Timings)
Process Trainer in
Kochi
Corporate Training Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 29 Jan 2021
Likes
The team, the environment
Dislikes
The pay and benefits are low. Even for a promoted employee. Should have better incentives
Work Details
Work timings:ย Flexible Timings
Work related travel:ย This is a desk job.
Process Trainer in
Mindspace Mumbai
Corporate Training Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Apr 2022
Likes
It's giving it a try
Dislikes
The people make a company so you will enjoy working if you have a good boss
Work Details
Good
Work days:ย Monday to Saturday
(Flexible Timings)
Work related travel:ย This is a desk job.
Other Sutherland Global Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Manager in
Hyderabad / Secunderabad
Full Time
ย ยทย
Service Delivery Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Dec 2024
Likes
Everything here at sutherland is amazing and a great path for freshers.
Dislikes
The promotions amd appraisals are a bit slow but that depends on your capability as well.
Work Details
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This is a desk job.
CS Associate in
Hyderabad / Secunderabad
Full Time
ย ยทย
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 14 Dec 2024
Likes
Excellent company culture, excellent management, but predatory compansation packages. But if they seem justified to you, you'll feel at the right place
Dislikes
The compensation packages are as predatory as predatory can get, and every trick in the book used to maximize company profit.
Work Details
Work policy:
3 days/week from office
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Associate Customer Support Representative in
Chennai
Full Time
ย ยทย
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 13 Dec 2024
Likes
Value to the employee
Job security
Leave approves immediately
Day to day monitoring on performance and training accordingly
Dislikes
Work-life balance
Salary is low
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Associate in
Thane (working remotely)
Full Time
ย ยทย
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 13 Dec 2024
Likes
Although I've only just begun my time with Company and have been working remotely, I'm excited to learn more about the company culture and benefits as I continue in my role.
Dislikes
While I enjoyed my experience in company, I felt that opportunities were often reserved for existing staff, rather than being awarded based on merit. I hope to see a more inclusive approach to career development in the future.
Senior Research Associate in
Navi Mumbai
Full Time
ย ยทย
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Dec 2024
Likes
There is nothing to like about the company.
Dislikes
There are infinite reasons: no job security, no professionalism, no humanity, senior management and HR are not co-operative, everyone is treated like a slave. Would never recommend anyone to join this company.
Work Details
Work policy:
2 days/week from office
Work days:ย Monday to Friday
(Strict Timings)
Work related travel:ย This is a desk job.
CS Internet Associate in
Chennai
Full Time
ย ยทย
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Nov 2024
Likes
Getting salary on or before 31st.
Dislikes
No respect
No inclusion or diversity as advertised. They ask you to put 10/10 while taking great place to work survey. Not great place to work.
Toxic management
Worst process for promotion. Even with 1 yr will get promoted but not tenured for more than 9 yrs
Even an unknown HR will threaten you as if u made a big mistake in process and terminating us immediately.
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This job involves
Travel Within City,ย Travel Within Country.
Associate in
Chennai
Full Time
ย ยทย
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Nov 2024
Likes
As of now it is good company for freshers and lateral entry candidates and comparing to other BPO sector Sutherland is far better but directly is not good company
Dislikes
After 9 hours they ask to work and no compensation for over time works.
After working hours they will consume your time in the name of huddle (meeting)
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Customer Service Associate in
Chennai (working remotely)
Full Time
ย ยทย
Voice \/ Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 18 Nov 2024
Likes
Company culture
Dislikes
Manager giving to much of pressure and there are targeting the person to make them relieving tha job not all managers some of theme like that . If the person is favour to them they always support them even though they made a mistake
Quality Manager in
Hyderabad / Secunderabad
Full Time
ย ยทย
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Nov 2024
Likes
Job security
Company culture
Good management
Dislikes
Processes not streamlined
Interference by Jam team who have racial bias
Top management doesnโt connect with managers
Work Details
Work days:ย Monday to Friday
(Flexible Timings)
Work related travel:ย This is a desk job.
IT Consultant 1 in
Mumbai (working remotely)
Full Time
ย ยทย
Customer Success, Service & Operations - Other Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 07 Nov 2024
Likes
Nothing
Dislikes
Manager is completely biased, doesn't know how to manage team, dirty politics all around. We have a quality lead who actually doesn't know about technical query but he is quality head of a technical process