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Sutherland Global Services
based on 6.7k Reviews
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Insights from employee reviews on AmbitionBox
62% employees reported
57% employees reported
57% employees reported
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2 reviews
6 reviews
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Full Time
Service Delivery Department
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Work environment is the best. Friendly colleagues and managers
Salary is comparatively low
Full Time
Non Voice Department
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Work culture
Salary was to low, even after working for 3 years. Even if there is hike they will increase 900 or 1000 per month
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Construction Engineering Department
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Very exited this job in company supervisor is the best job in comfortable
No dislike
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Engineering Department
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I like caring in office
I didnt like salary
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Editing Department
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Started liking the company when work from home was implemented.
Growth super slow.
Work life got better when work from home got implemented.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
International Department
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Buyers
Good enviorment
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Banking Operations Department
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Career growth
Work life
Work days: Monday to Saturday
Work related travel: This job involves Travel Within City.
Telecommunications Department
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Na
Na
Na
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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Software Development Department
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When I'm worked there my team is it's very hard worker really my team was excellent
My dislike is my timing there is no timing so Sutherland is perfect for grow up
Nthng much
Work days: Monday to Saturday (Strict Timings)
Full Time
Production & Manufacturing Department
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Top trending discussions
Full Time
Organisational development Department
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People here talk of professionalism and integrity aloud, but do not follow at all. Rules, policies are all meant for a set of people only.
The grievance system, the management is horrible.
Okay place
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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Very Good Company
Nothing specific
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Part Time
SCM & Logistics Department
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Attitude at work
Attitudes at work
Work days: Monday to Friday
Work related travel: This is a desk job.
Full Time
Electrician Department
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Overall good company.
Very late response.
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Other Department
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Nice
Nice for very nice
Work timings: Strict Timings
Operations, Maintenance & Support Department
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I m very happy to work in this groups of company
Good
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
IT Software Department
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Good company BPOand IT FIELD good job.
No
Work days: Monday to Friday (Flexible Timings)
It Software Department
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Average overall IT team has less importance then operations. Operations manager can send any escalation without identifying that's their team's fault. And even your manager won't support you if you respond them that is their fault.
If you have good relations with manager then fine. Or publically manager will pass comment on you that few people are useless. Even though you are silently doing your work and serving notice period. Manager's favourite will take benifit and play politics.
Work days: Monday to Saturday (Strict Timings)
Full Time
Back Office Department
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Friendly environment
Nothing
Balanced
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Operations Support Department
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I really enjoyed my time working at Sutherland, especially because of strong management team and the supportive work environment. During my two years there, I had the opportunity to grow both professionally and personally. I appreciated the focus on career growth and continuous training opportunities.
One of the challenges I faced during my time at Sutherland was the high turnover rate and the lack of follow through on long term performance. I believe that for any organisation to thrive, it’s important for leadership to not only focus on short term goals but also support employees in realising long term success.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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I don't like Sutherland
Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....
Full Time
Voice / Blended Department
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Were very happy with the Sutherland as company as compare the to the process in which I was working
I was happy while I was working over there but there was no fun activities and no team outing Nothin to entertain employee we just have to work and go home now enjoyment at all
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Voice / Blended Department
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Worst moment for my life they just discrimination with North people and their management worst manegement. There is no work culture and no ethics no respect especially in BST Mandarin and chat processes management.
Yes I'm strongly say this is not for work even one day.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Market Research & Insights Department
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The employees are quite nice and friendly, probably because they share same pain.
Managers are dishonest, don't think about the employees mental health.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Company is not good during the fnf and they do not care about the employees once they leave the company and moreover they do not provide the reliving documents to the employees so they can join any other company and they will not give in written the last working day.
All the things after once resigned the process is s very tiring and tedious .
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Retail & B2C Sales Department
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Salary for every worker has to be increased atleast 24,000 would be great and every employee would grateful ready to work for Sutherland and need more resting hours or atleast more week off with applied shift
Need more increment in salary because food and other personal things would help the employee very much as a small change leads to big help in future
Full Time
Other Department
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As I am Working in Sutherland company the best thing is work from home job I really love it and it very helpful to balance home and work.
We have every month metrics due to some Criteria some not able to meet metrics so without any intimation we got PIPs which is not good for performance so many they terminated bcz of PIP
Full Time
Non Voice Department
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Work culture is good along with the infrastructure and the facilities the company provide.
Nothing is permanent. You may get promoted one day and taken back the other day . There is a lot of favourism.
Full Time
Operations Department
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This was the first company I worked, great team and excellent management. Whatever I am today, they have built and molded me. I am proud of working with Suth and I would like to thank the entire company and HR - Ashish who recruited and gave me this opportunity to work with them. Thanks for everything.
None
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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