Sutherland Global Services Shift Supervisor Reviews

Likes

Work environment is the best. Friendly colleagues and managers

Dislikes

Salary is comparatively low

Likes

There are nothing in specific to talk about. Except traing

Dislikes

politics within the organization and alll false promises

Likes

Work culture

Dislikes

Salary was to low, even after working for 3 years. Even if there is hike they will increase 900 or 1000 per month

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Ontime salary every month

Dislikes

Work politics culture sometimes

Likes

Liked everything except salary offer, increments and promotions

Dislikes

Promotions and increments very less and no respect in the job. Higher managers treat you badly

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

People here talk of professionalism and integrity aloud, but do not follow at all. Rules, policies are all meant for a set of people only.

Dislikes

The grievance system, the management is horrible.

Work Details

Okay place

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Very Good Company

Dislikes

Nothing specific

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I like caring in office

Dislikes

I didnt like salary

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

My team lead was a gem who understand the difficulties one can experience.

Dislikes

Higher management wanted people who can be their messengers and they promote people based on favoritism not on performance.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance was good and nice place to work peacefully. there is no politics and good salary package with good incentives

Dislikes

Process got ramp down without agent’s knowledge and they didn’t take care of them

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing.

Dislikes

I've been working here for the past two years in SAS process at Airoli. There's lots of fevoritism and politics. You won't get any promotion or salary hike until and unless you're in manager's a$$ licker list. Even if you get, you'll have countless responsibilities for the penny hike. They just talk sweet and give fake promises whenyou reach out to them with your problems. The most pathetic thing is they make rotational shifts compulsory then deduct night transport cost from the salary, and act as if they're doing a favor. There's no job security as you'll in constant pressure of getting layed off if you don't do things as per their convenience. The management does absolutely nothing even if there's a huge issue like fraud. I won't even give one star if it wasn't necessary to submit the review....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

They just want you to do your work until they found someone cheaper than you means if you're working there at 5 lakh per annum and they got someone who will work at 4 lakh then they'll fire you.

Dislikes

Everything is bad.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

1. The work is satisfactory, no matter which client you work for. It's a young environment, so there is a lot of potential for good networking at an early age for freshers and students. 2. The upper management is so toxic that you will learn the art of self-advocating. If you can survive at Sutherland, you will eat the management alive at any other company. 3. There are 15-30-15-minute breaks with a timer running always. If you are a smoker, after three months at Sutherland, you will be faster than the flash to mark break on your computer, see the 15-minute timer begin, run to the entry of your floor, pass through the security gate of your floor (you can only pass through one after another, a minimum of 15 seconds per entry/exit), catch a lift with a minimum wait time of 5 minutes (because the lifts are substandard, at least one doesn't work every day), go to the entirely different other corner of the office, or outside the office (no other areas allow smoking), smoke, run back, again wait for the lift, pass through the gate, run to your work desk, enter your password, and mark break end. All of this should be done in 14 minutes and 59 seconds, or you will get a warning letter that stops any promotions for six months. You do this every day....Read More

Dislikes

Cons of Working at Sutherland 1. Nonexistent Work-Life Balance: Sutherland is nothing but a challenge of a schedule with rotational shifts and days off. New employees face particularly difficult circumstances. While technically accruing leave, taking time off within the first four months, even for emergencies, is strongly discouraged and can negatively impact future advancement. After this initial period, employees gain some flexibility in scheduling their two weekly days off, but this hardly compensates for the prior lack of control over personal time. 2. Predatory Compensation and Subpar Resources: The pay packages at Sutherland are misleading and often exploitative. New hires rarely receive their full compensation during the initial four months, earning less than basic laborers. The company culture prioritizes cost-cutting over employee well-being, evident in the shared equipment and inadequate resources. Salaries, while supposedly paid on time, are frequently inaccurate and require significant effort to rectify. Travel allowances are minimal, leaving employees feeling undervalued and financially strained. 3. Illusory Job Security and Disrespectful Treatment: Despite claims of job security, Sutherland maintains an environment of fear, where even top performers can be abruptly dismissed without warning or justification. Employees can be terminated without a transparent process, escorted from the premises with a shocking lack of respect for their contributions. This disregard for employee dignity contributes to an atmosphere of insecurity and anxiety. Your pay slip will always be a joke, as such is my true and honest experience....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing to like

Dislikes

They give placement for who did malpractices in the ramp down project and they sent out who works genuinely. Because we can meet score with malpractices and not with genuine and humble. Politricks

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Company Culture,Skill Development is one of the best and is of an international quality. On par with big software companies or even better.

Dislikes

Personally none

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The Work culture looks good. Especially our project which gave us the liberty to work and our Manager Ajay Varadarajan is a gem of a person who led our team with grace and dignity.

Dislikes

Shift timings is bad. Having a good team will only keep the things going.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.