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Sutherland Global Services
based on 6.7k Reviews
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Losisits Department
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Good experience
Very low salary
Very worst company
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Operations Department
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Firstly I like sutherland Co. Because I had got a lot of work experiences and those days in sutherland was very memorable. When I am speaking about the company I have to say about my colleagues we worked together there in a very good atmosphere and also my manager shaju Joseph he was very open with us and that gives us an energy todo work and also there is lot of to talk about this company but i don't know how to express in this short note but heartly I am saying that I got a very good priceless experience to my career from your firm the sutherland....Read More
Truly I am saying that I was happy in sutherland but i felt little bad about salary hike.
Good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Voice / Blended Department
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Good
Ok
Work days: Rotational Shift (Flexible Timings)
Operations Department
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Nothing but good and better company
No joke on salary and delay in Salary
Not much good
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Top trending discussions
Full Time
Operations Support Department
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I really enjoyed my time working at Sutherland, especially because of strong management team and the supportive work environment. During my two years there, I had the opportunity to grow both professionally and personally. I appreciated the focus on career growth and continuous training opportunities.
One of the challenges I faced during my time at Sutherland was the high turnover rate and the lack of follow through on long term performance. I believe that for any organisation to thrive, it’s important for leadership to not only focus on short term goals but also support employees in realising long term success.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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I love the atmosphere and how they treat
Cafeteria is good but the shopkeeper is very rude to all employees which is annoying , unclean restrooms , sometimes cab issues .
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Other Department
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Nothing intested
Performance ratings will be provides as per employees performance for overal financial year. Says that appraisal will be based on that rating but i never seen a transparent appraisal process means how much amount is going to increase for the particular rating.
Work policy: Untill they calls to come to office WFH runs.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Service Delivery Department
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Nothing.
Worst company ever!!! No job security. Kochi site is the worst. They got more politics and people are very local with no sense of professionalism.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Good for gaining experience as a fresher.
1. Too much internal politics. 2. Promotions not based on the performance, most of the company managers doing their job in a wrong way. They are doing the power in a wrong way. 3. I have faced this problem, without any notice, in the end of the month they approved my resignation without notice period. They are doing with terminationin the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner
BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude....Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Overall Rating
Full Time
Operations Department
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Work culture
Salary and promotion method
Full Time
Customer Success Department
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good office culture to work
no promotion, no salary hike, no job security.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Support Department
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Nothing liked
Everything including no growth
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Work culture is nice
There is no skill development and career growth. Full of office politics and partiality. During training they won't teach you well. During training period if you receive any technical issue problems while answering the technical issue , well you can ask your trainer for doubts. If the solution went wrong which was given by the trainer. Manager will pin point you and argue with you at worst condition. The trainers won't take any responsibility for the answer which was given by them....Read More
Full Time
Non Voice Department
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I don't like Sutherland
Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....
Full Time
Voice / Blended Department
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Were very happy with the Sutherland as company as compare the to the process in which I was working
I was happy while I was working over there but there was no fun activities and no team outing Nothin to entertain employee we just have to work and go home now enjoyment at all
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Voice / Blended Department
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Worst moment for my life they just discrimination with North people and their management worst manegement. There is no work culture and no ethics no respect especially in BST Mandarin and chat processes management.
Yes I'm strongly say this is not for work even one day.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Market Research & Insights Department
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The employees are quite nice and friendly, probably because they share same pain.
Managers are dishonest, don't think about the employees mental health.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Company is not good during the fnf and they do not care about the employees once they leave the company and moreover they do not provide the reliving documents to the employees so they can join any other company and they will not give in written the last working day.
All the things after once resigned the process is s very tiring and tedious .
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Retail & B2C Sales Department
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Salary for every worker has to be increased atleast 24,000 would be great and every employee would grateful ready to work for Sutherland and need more resting hours or atleast more week off with applied shift
Need more increment in salary because food and other personal things would help the employee very much as a small change leads to big help in future
Full Time
Other Department
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As I am Working in Sutherland company the best thing is work from home job I really love it and it very helpful to balance home and work.
We have every month metrics due to some Criteria some not able to meet metrics so without any intimation we got PIPs which is not good for performance so many they terminated bcz of PIP
Full Time
Non Voice Department
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Work culture is good along with the infrastructure and the facilities the company provide.
Nothing is permanent. You may get promoted one day and taken back the other day . There is a lot of favourism.
Full Time
Operations Department
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This was the first company I worked, great team and excellent management. Whatever I am today, they have built and molded me. I am proud of working with Suth and I would like to thank the entire company and HR - Ashish who recruited and gave me this opportunity to work with them. Thanks for everything.
None
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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