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Sutherland Global Services
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Filter reviews by Sutherland Global Services IT Helpdesk Reviews
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What employees say about Sutherland Global Services?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
75% employees reported
Flexible timing
50% employees reported
Within city
50% employees reported
View more detailed insights
Gender based rating
Rated by Women
1 reviews
Rated by Men
4 reviews
Jobseekers also viewed
6 reviews found
IT Helpdesk in Mumbai
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance and good management
- Salary - Good
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No growth opportunities
Work Details
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
IT Helpdesk in Chennai
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Not interested to share any information.
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Not interested to share any information.
- Promotions - Poor
Work Details
Not interested to share any information.
Work timings:ย Strict Timings
Work related travel:ย This is a desk job.
IT Helpdesk in Navi Mumbai
Full Time
Order Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
They paid salary on time ๐คญ
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is no things to dislike
Work Details
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
IT Helpdesk in Chennai
Full Time
Information Technology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing much in sutherland to like about.
Dislikes
there is no career opportunities
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Designation IT Help-desk Associate. Assisting the customer with all the technical issues
Work days:ย Rotational Shift (Strict Timings)
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IT Helpdesk in Navi Mumbai
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst company I ever work...
Dislikes
Seriously speaking that the management and stuff was horrible... Not all good
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Horrible
Work days:ย Monday to Friday (Strict Timings)
Employee Benefits
Nothing
IT Helpdesk in Chennai
Help Desk Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good
- Salary - Excellent
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Intern life is good
Work Details
Work timings:ย Flexible Timings
Work related travel:ย This job involves Travel Within City.
What people are saying about Sutherland Global Services
Similar Designation Reviews
IT Associate in Kochi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Desktop Support Engineer in Noida
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days:ย Monday to Saturday (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
IT Associate in Chennai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Such a worst organization. It's like a bad dream in my career
Dislikes
Almost everything
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Associate IT Helpdesk in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing everything is good
Work Details
Work policy: 2 days/week from office
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
IT Supporter in Thrissur
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall good
- Job security - Good
- Company culture - Good
Dislikes
Non non non
- Skill development - Poor
- Promotions - Bad
Desktop Engineer in Chennai
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company Culture, diversity and transperancy
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Working in Night shifts
Work Details
Work days:ย Monday to Saturday (Flexible Timings)
Work related travel:ย This is a desk job.
Associate IT Helpdesk in Ernakulam
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
None None none none none
Dislikes
Everything Everything Everything Everything Everything
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Storage Support Engineer in Bangalore / Bengaluru (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work life balance
- Job security - Good
Dislikes
Negligible salary hikes
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
IT Associate in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance.. Incentives.. Better work atmosphere..
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Na
Work Details
Work policy: 3 days/week from office
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
IT Associate in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is no hike
Work Details
Work policy: 3 days/week from office
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Other Sutherland Global Services Reviews
Senior Customer Support Assistant in Chennai
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like
- Salary - Good
- Skill development - Good
- Promotions - Good
- Work-life balance - Good
Dislikes
They give placement for who did malpractices in the ramp down project and they sent out who works genuinely. Because we can meet score with malpractices and not with genuine and humble. Politricks
- Job security - Bad
Work Details
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Technical Consultant in Chennai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company Culture,Skill Development is one of the best and is of an international quality. On par with big software companies or even better.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Personally none
Work Details
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Technical Support Executive in Chennai
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The Work culture looks good. Especially our project which gave us the liberty to work and our Manager Ajay Varadarajan is a gem of a person who led our team with grace and dignity.
- Job security - Good
- Company culture - Good
Dislikes
Shift timings is bad. Having a good team will only keep the things going.
- Skill development - Poor
- Work satisfaction - Poor
Work Details
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Transaction Processing Lead in Mumbai
Full Time
Finance & Accounting - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
To lead the process and get opportunity to call with clients
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Appraisal process and mobile policy and they not provide desk phone to call with family members in case of urgent matter
- Salary - Bad
- Promotions - Bad
Work Details
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Account Management Associate in Hyderabad / Secunderabad
Full Time
Management Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes..it is my first company where I started my career
- Salary - Excellent
- Job security - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Not 100 percent , but there will be an partiality by team leads .it's on process to process culture
- Promotions - Poor
Work Details
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Retention Executive in Kochi
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance is good and depending on performance job security is there
- Salary - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Growth is limited if you are not able to play office politics
- Promotions - Poor
Work Details
Work policy: 2 days/week from office
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Associate Manager in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nice place to work. I have worked for 1 and half year and learned a lot of things also contributed a lot for the organization.
- Job security - Excellent
- Promotions - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
HR decisions are not expected they decide without proper investigation or formal investigation.
Work Details
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Consultant in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Sutherland is not a Good Company including CEO The Dilip Vellodi.
Dislikes
I have filed a case against Sutherland for Harrasment, Abuse, Profanity, Cyber Crime and Fraud/Scam. Case is now pending with Mumbai Police, Delhi Police, TN Police, Chief Minister Cell, Human Rights, Supreme Court and Media/Press. Do not join Sutherland.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings:ย Strict Timings
Work related travel:ย This is a desk job.
Customer Service Associate in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The only part I liked is salary
Dislikes
Honestly it's a toxic work culture, the exit process was unclear and my manager and an SME they did not give clear information about exit process because they need me in the peak time but instead of communicating it that they need me in critical time my manager always tried her best to confuse me and my exit was really scarred me and still I think so many times whether I can be able find a good work place, it's a rotational shift in the night but every week ur timings get changed and also when they need u they will call u in weekoffs if u r available but I always said No, colleagues I didn't find any meaningful connections there....Read More
- Skill development - Poor
- Job security - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Escalation Lead in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I stayed in Sutherland just because I had good friends and didn't want to leave them. Also it's a great place to start your career but don't be there more than a year.
Dislikes
Everything is bad. Managers are very partial. They promote the persons who are their favourites. My manager did not even like me and always targeted me because of my personal life. As I was in work from home nobody cared about me or helped me. Had a very bad experience working there.
- Salary - Bad
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Poor
Work Details
Work policy: 1 or 2 months from home and other 2 months from office
Work timings:ย Strict Timings
Work related travel:ย This is a desk job.
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Sutherland Global Services Reviews by Designations
- Sutherland Global Services Consultant Reviews
- Sutherland Global Services Associate Reviews
- Sutherland Global Services Customer Service Associate Reviews
- Sutherland Global Services Senior Associate Reviews
- Sutherland Global Services Senior Consultant Reviews
- Sutherland Global Services Customer Service Executive Reviews
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- Sutherland Global Services Team Lead Reviews
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 6 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compan...y for you. 75% of employees reported the working days at Sutherland Global Services as Rotational Shift. 50% employees reported the work timings at Sutherland Global Services as Flexible timing. Read more- Home >
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