Sutherland Global Services Customer Service Executive Reviews
based on 174 reviews
Updated 15 Dec, 2024
Overall Rating
3.8/5
How AmbitionBox ratings work?
Category Ratings
3.7
Company culture
3.6
Skill development
3.5
Work-Life balance
3.5
Work Satisfaction
3.5
Job Security
3.4
Salary & Benefits
3.2
Promotions/Appraisal
Sutherland Global Services is rated
3.8 out of 5 stars on
AmbitionBox, based on 174 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the companyโs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Sutherland Global Services is rated
3.8 out of 5 stars on
AmbitionBox, based on 174 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the companyโs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Sutherland Global Services Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Nice experience...enjoyed a lot..best workplace for both fresher and experience....Innovative training....trainers, team leaders, managers are friendly and always encourage...help to improve my skills.
Dislikes
Everything I enjoyed in Sutherland
Work Details
Learned a lot...Easy work...
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This job involves
Travel Within Country.
Top Sutherland Global Services Customer Service Executive Interview Questions
Sutherland is very good place to work with having fun....people and management everything is good.
Dislikes
Low salary.....
Wages is too low n in appraisals also u can't expect good hike...
Customer Service Executive in
Hyderabad / Secunderabad
Marketing Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Feb 2019
Likes
Work pressure is quite more than expected whereas the working environment is enjoyable and 100% job security.
Dislikes
Work pressure is quite more.
Work Details
Work days:ย Rotational Shift
(Flexible Timings)
Customer Service Executive in
Kochi
CSR & Sustainability Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 31 Jul 2018
Likes
Sutherland's Process Training is the best training I have experienced. We get to meet and work with a several kind of people as the team gets shuffled with other teams within the process. Cab services are pretty good.
Dislikes
There are can be pressurization at times.
Work Details
Not so bad, Not so good. Right in the middle
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This job involves
Travel Within City.
Customer Service Executive in
Chennai
Customer service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Dec 2018
Likes
It is really good place to start our career, I really enjoyed working over their Trainers are very good.
Dislikes
After leaving from Sutherland I was really suffered alot for getting a job then again I returned to Sutherland for an interview they didn't select me, They need to give preferences to ex-employees...
Work Details
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
Sutherland Global Services.
Customer Service Executive in
Chennai
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Oct 2018
Likes
It was a great start on my career. Wonderful experience and work location.
People also ask about Sutherland Global Services's Customer Service Executives
Is Sutherland Global Services a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 174 employee reviews, it's clear that most customer service executives have an average experience working at Sutherland Global Services. Company culture holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about company culture and career growth on AmbitionBox.
Does Sutherland Global Services pay their Customer Service Executives well?
According to AmbitionBox reviews, Sutherland Global Services customer service executives rate their salary and benefits at 3.4 out of 5, based on 174 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Sutherland Global Services's customer service executives salaries here and to read reviews specifically about salary and benefits at Sutherland Global Services for customer service executives, click here.
How is the work culture at Sutherland Global Services for Customer Service Executives?
Work culture at Sutherland Global Services for customer service executives is rated 3.7 out of 5 by 174 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Sutherland Global Services for customer service executives, click here.
How is the job security at Sutherland Global Services for Customer Service Executives?
Based on 174 reviews on AmbitionBox, Sutherland Global Services's customer service executives rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Sutherland Global Services for customer service executives, click here.
Is work from home available to Customer Service Executives at Sutherland Global Services?
According to AmbitionBox, 20% of Sutherland Global Services's customer service executives work from home permanently, 54% work from the office, and 26% follow a hybrid model, based on 15 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Sutherland Global Services for customer service executives, click here.
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Sutherland Global Services Customer Service Executive Reviews by Locations