Sutherland Global Services Customer Service Assistant Reviews

Likes

I really enjoyed my time working at Sutherland, especially because of strong management team and the supportive work environment. During my two years there, I had the opportunity to grow both professionally and personally. I appreciated the focus on career growth and continuous training opportunities.

Dislikes

One of the challenges I faced during my time at Sutherland was the high turnover rate and the lack of follow through on long term performance. I believe that for any organisation to thrive, it’s important for leadership to not only focus on short term goals but also support employees in realising long term success.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I don't like Sutherland

Dislikes

Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....

Likes

Company is not good during the fnf and they do not care about the employees once they leave the company and moreover they do not provide the reliving documents to the employees so they can join any other company and they will not give in written the last working day.

Dislikes

All the things after once resigned the process is s very tiring and tedious .

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I don’t like any thing in Sutherland

Dislikes

There is no good canteen and only one washroom on the floor. Less maintenance of services No job security From manager to employee speak bad language on the floor. No cab facilities There is no safe for women Food is also not good.if food is good the price are very high

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Company culture

Dislikes

Manager giving to much of pressure and there are targeting the person to make them relieving tha job not all managers some of theme like that . If the person is favour to them they always support them even though they made a mistake

Likes

I love the atmosphere and how they treat

Dislikes

Cafeteria is good but the shopkeeper is very rude to all employees which is annoying , unclean restrooms , sometimes cab issues .

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing intested

Dislikes

Performance ratings will be provides as per employees performance for overal financial year. Says that appraisal will be based on that rating but i never seen a transparent appraisal process means how much amount is going to increase for the particular rating.

Work Details

Work policy: Untill they calls to come to office WFH runs.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing.

Dislikes

Worst company ever!!! No job security. Kochi site is the worst. They got more politics and people are very local with no sense of professionalism.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Worst moment for my life they just discrimination with North people and their management worst manegement. There is no work culture and no ethics no respect especially in BST Mandarin and chat processes management.

Dislikes

Yes I'm strongly say this is not for work even one day.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The employees are quite nice and friendly, probably because they share same pain.

Dislikes

Managers are dishonest, don't think about the employees mental health.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary for every worker has to be increased atleast 24,000 would be great and every employee would grateful ready to work for Sutherland and need more resting hours or atleast more week off with applied shift

Dislikes

Need more increment in salary because food and other personal things would help the employee very much as a small change leads to big help in future

Likes

As I am Working in Sutherland company the best thing is work from home job I really love it and it very helpful to balance home and work.

Dislikes

We have every month metrics due to some Criteria some not able to meet metrics so without any intimation we got PIPs which is not good for performance so many they terminated bcz of PIP

Likes

Work culture is good along with the infrastructure and the facilities the company provide.

Dislikes

Nothing is permanent. You may get promoted one day and taken back the other day . There is a lot of favourism.

Likes

This was the first company I worked, great team and excellent management. Whatever I am today, they have built and molded me. I am proud of working with Suth and I would like to thank the entire company and HR - Ashish who recruited and gave me this opportunity to work with them. Thanks for everything.

Dislikes

None

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

There is nothing to like about working with Sutherland..

Dislikes

Worst HR team doing nothing other than recruitment. WFM is like puppet doing nothing except uploading the files shared to them. Transport department is if no use...still using the old pattern of assigning cabs to employees There's a lot more which is not said by many out there.

Likes

The L&D function is very active and great. It curate the actual needs of the people learning and help the employees to grow.

Dislikes

The internal politics

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.