Sutherland Global Services Communication Trainer Reviews
Updated 22 Feb, 2019
Overall Rating
5.0/5
based on 1
review
Rating distribution
Category Ratings
5.0
Company culture
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
4.0
Work-life balance
4.0
Skill development
3.0
Salary
Sutherland Global Services is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfact
...
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Sutherland Global Services is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the companyโs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Communication Trainer in
Chennai
CLS Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 22 Feb 2019
Likes
I was blessed with a great team, my managers mentored me with so much care. They hand held me and taught me so many things. Also in Sutherland you have job security.
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
The one thing i don't like about Sutherland is there is no work life balance.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Real Time Analyst in
Kochi
Full Time
ย ยทย
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 21 Sep 2024
Likes
Sadly, nothing at all, our time and our efforts are nothing to them.
Dislikes
They don't care about their employees! They are just using employees as some kind of bots, with no safety to health or anything at all.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
Based on the level of performance the work is categorised to Work from home and office
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Training Lead in
Hyderabad / Secunderabad
Full Time
ย ยทย
Operations Support Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
1.0
Skill development
2.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 15 Jun 2024
Likes
Projects in Mumbai and Chennai are better to work for
Dislikes
Unprofessional behaviour
No complete responsibility taken for company assets
No clarity regarding career growth within company
Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days:ย Monday to Friday
(Strict Timings)
Work related travel:ย This is a desk job.
Training Lead in
Mumbai
Full Time
ย ยทย
Corporate Training Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 10 Mar 2025
Dislikes
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Overall Rating
Real Time Analyst in
Chennai
Full Time
ย ยทย
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Salary
5.0
Skill development
5.0
Job security
1.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 07 Mar 2025
Likes
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Salary - Bad
Promotions - Bad
Overall Rating
B.P.O in
Kochi
Full Time
ย ยทย
Operations Support Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 07 Mar 2025
Likes
We can do work here for a time pass and to earn pocket money
Dislikes
Will be difficult to get promotion even after many years
Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This job involves
Travel Within City.
Lead Trainer in
Hyderabad / Secunderabad
Full Time
ย ยทย
Corporate Training Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
2.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 02 Mar 2025
Likes
I like only while I train
Dislikes
No work life balance and no growth only bias system from mangers and above
Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days:ย Monday to Friday
(Strict Timings)
Work related travel:ย This is a desk job.
Transaction Processing Associate in
Hyderabad / Secunderabad
Full Time
ย ยทย
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 27 Feb 2025
Dislikes
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Overall Rating
Senior Trainer in
Hyderabad / Secunderabad
Full Time
ย ยทย
Corporate Training Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
3.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 26 Feb 2025
Dislikes
Salary - Poor
Skill development - Bad
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Overall Rating
B.P.O in
Chennai
Full Time
ย ยทย
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
1.0
Job security
2.0
Promotions
2.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 20 Feb 2025
Likes
Company culture, Skill development
Dislikes
Job security, Salary
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Transaction Processing Associate in
Hyderabad / Secunderabad
Full Time
ย ยทย
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 17 Feb 2025
Dislikes
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Overall Rating
Other Sutherland Global Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Technical Support Associate in
Chennai
Full Time
ย ยทย
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
4.0
Promotions
3.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 12 Mar 2025
Likes
Work life balance was good and nice place to work peacefully. there is no politics and good salary package with good incentives
Salary - Good
Promotions - Good
Work-life balance - Good
Dislikes
Process got ramp down without agentโs knowledge and they didnโt take care of them
Company culture - Poor
Work Details
Work days:ย Alternate Saturday off
(Flexible Timings)
Work related travel:ย This job involves
Travel Within City.
Customer Service Advisor in
Thane
Full Time
ย ยทย
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 06 Mar 2025
Likes
Nothing.
Dislikes
I've been working here for the past two years in SAS process at Airoli. There's lots of fevoritism and politics. You won't get any promotion or salary hike until and unless you're in manager's a$$ licker list. Even if you get, you'll have countless responsibilities for the penny hike. They just talk sweet and give fake promises whenyou reach out to them with your problems. The most pathetic thing is they make rotational shifts compulsory then deduct night transport cost from the salary, and act as if they're doing a favor. There's no job security as you'll in constant pressure of getting layed off if you don't do things as per their convenience. The management does absolutely nothing even if there's a huge issue like fraud. I won't even give one star if it wasn't necessary to submit the review....Read More
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor
Work Details
Work days:ย Monday to Friday
(Strict Timings)
Work related travel:ย This job involves
Travel Within City.
Chinese Language Expert in
Chennai
Full Time
ย ยทย
Corporate Communication Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
5.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 05 Mar 2025
Likes
They just want you to do your work until they found someone cheaper than you means if you're working there at 5 lakh per annum and they got someone who will work at 4 lakh then they'll fire you.
Job security - Excellent
Dislikes
Everything is bad.
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
CS Associate in
Hyderabad / Secunderabad
Full Time
ย ยทย
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
3.0
Promotions
4.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 05 Mar 2025
Likes
1. The work is satisfactory, no matter which client you work for. It's a young environment, so there is a lot of potential for good networking at an early age for freshers and students.
2. The upper management is so toxic that you will learn the art of self-advocating. If you can survive at Sutherland, you will eat the management alive at any other company.
3. There are 15-30-15-minute breaks with a timer running always. If you are a smoker, after three months at Sutherland, you will be faster than the flash to mark break on your computer, see the 15-minute timer begin, run to the entry of your floor, pass through the security gate of your floor (you can only pass through one after another, a minimum of 15 seconds per entry/exit), catch a lift with a minimum wait time of 5 minutes (because the lifts are substandard, at least one doesn't work every day), go to the entirely different other corner of the office, or outside the office (no other areas allow smoking), smoke, run back, again wait for the lift, pass through the gate, run to your work desk, enter your password, and mark break end. All of this should be done in 14 minutes and 59 seconds, or you will get a warning letter that stops any promotions for six months. You do this every day....Read More
Work satisfaction - Good
Dislikes
Cons of Working at Sutherland
1. Nonexistent Work-Life Balance: Sutherland is nothing but a challenge of a schedule with rotational shifts and days off. New employees face particularly difficult circumstances. While technically accruing leave, taking time off within the first four months, even for emergencies, is strongly discouraged and can negatively impact future advancement. After this initial period, employees gain some flexibility in scheduling their two weekly days off, but this hardly compensates for the prior lack of control over personal time.
2. Predatory Compensation and Subpar Resources: The pay packages at Sutherland are misleading and often exploitative. New hires rarely receive their full compensation during the initial four months, earning less than basic laborers. The company culture prioritizes cost-cutting over employee well-being, evident in the shared equipment and inadequate resources. Salaries, while supposedly paid on time, are frequently inaccurate and require significant effort to rectify. Travel allowances are minimal, leaving employees feeling undervalued and financially strained.
3. Illusory Job Security and Disrespectful Treatment: Despite claims of job security, Sutherland maintains an environment of fear, where even top performers can be abruptly dismissed without warning or justification. Employees can be terminated without a transparent process, escorted from the premises with a shocking lack of respect for their contributions. This disregard for employee dignity contributes to an atmosphere of insecurity and anxiety.
Your pay slip will always be a joke, as such is my true and honest experience....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Company culture - Bad
Work Details
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This is a desk job.
Senior Customer Support Assistant in
Chennai
Full Time
ย ยทย
Customer Success, Service & Operations - Other Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
4.0
Skill development
1.0
Job security
4.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 28 Feb 2025
Likes
Nothing to like
Salary - Good
Skill development - Good
Promotions - Good
Work-life balance - Good
Dislikes
They give placement for who did malpractices in the ramp down project and they sent out who works genuinely. Because we can meet score with malpractices and not with genuine and humble. Politricks
Job security - Bad
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This job involves
Travel Within City.
Technical Consultant in
Chennai
Full Time
ย ยทย
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 24 Feb 2025
Likes
Company Culture,Skill Development is one of the best and is of an international quality. On par with big software companies or even better.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Personally none
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Technical Support Executive in
Chennai
Full Time
ย ยทย
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
2.0
Skill development
4.0
Job security
3.0
Promotions
2.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 22 Feb 2025
Likes
The Work culture looks good. Especially our project which gave us the liberty to work and our Manager Ajay Varadarajan is a gem of a person who led our team with grace and dignity.
Job security - Good
Company culture - Good
Dislikes
Shift timings is bad. Having a good team will only keep the things going.
Skill development - Poor
Work satisfaction - Poor
Work Details
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This job involves
Travel Within City.
Transaction Processing Lead in
Mumbai
Full Time
ย ยทย
Finance & Accounting - Other Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
4.0
Skill development
3.0
Job security
1.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 19 Feb 2025
Likes
To lead the process and get opportunity to call with clients
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Appraisal process and mobile policy and they not provide desk phone to call with family members in case of urgent matter
Salary - Bad
Promotions - Bad
Work Details
Work days:ย Monday to Friday
(Flexible Timings)
Work related travel:ย This job involves
Travel Within City.
Account Management Associate in
Hyderabad / Secunderabad
Full Time
ย ยทย
Management Consulting Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
3.0
Skill development
5.0
Job security
2.0
Promotions
3.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 18 Feb 2025
Likes
Yes..it is my first company where I started my career
Salary - Excellent
Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Not 100 percent , but there will be an partiality by team leads .it's on process to process culture
Promotions - Poor
Work Details
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This job involves
Travel Within City.
Retention Executive in
Kochi
Full Time
ย ยทย
BD / Pre Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
5.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 16 Feb 2025
Likes
Work life balance is good and depending on performance job security is there
Salary - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Growth is limited if you are not able to play office politics
People also ask about Sutherland Global Services's Communication Trainers
How is Sutherland Global Services to work for?
Sutherland Global Services is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Sutherland Global Services is known for Company culture which is rated at the top and given a rating of 5.0. However, Salary is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Sutherland Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Sutherland Global Services?
According to AmbitionBox ratings, Sutherland Global Services employees rate its salary and benefits as 3.0 out of 5. You can know more about Sutherland Global Services Salaries at AmbitionBox
How is the work culture at Sutherland Global Services?
Work culture is rated 5.0 at Sutherland Global Services by 1 employees. While job security is rated 5.0 and work-life balance is rated 4.0 at Sutherland Global Services. Read detailed reviews by employees of Sutherland Global Services on AmbitionBox.
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