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Sutherland Global Services
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50% employees reported
75% employees reported
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Full Time
Ar caller Department
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It's very good company to work place
I won't like the managers because they will the parshiyality between employees and they make me dislike the job
Work days:ย Monday to Friday (Flexible Timings)
Operation Department
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Company office looks good.
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Ar caller Department
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Worst
Everything is just worst
Worst
Work days:ย Monday to Friday (Strict Timings)
Voice / Blended Department
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Finance Department
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I got relieved before covid-19.
There is nothing to dislike in SGS
It was a grateful experience.
Work days:ย Rotational Shift (Flexible Timings)
What people are saying about Sutherland Global Services
Full Time
Non Voice Department
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Sadly, nothing at all, our time and our efforts are nothing to them.
They don't care about their employees! They are just using employees as some kind of bots, with no safety to health or anything at all.
Work policy: Based on the level of performance the work is categorised to Work from home and office
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Operations Support Department
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Projects in Mumbai and Chennai are better to work for
Unprofessional behaviour No complete responsibility taken for company assets No clarity regarding career growth within company
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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Na
Many things to say
Full Time
Corporate Training Department
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I like only while I train
No work life balance and no growth only bias system from mangers and above
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Customer Success Department
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Full Time
Corporate Training Department
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Full Time
Retail & B2C Sales Department
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Company culture, Skill development
Job security, Salary
Work days:ย Rotational Shift (Strict Timings)
Full Time
Operations Department
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Full Time
Non Voice Department
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Work from home is very good for who working from out of state
NA
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Non Voice Department
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Full Time
Corporate Communication Department
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They just want you to do your work until they found someone cheaper than you means if you're working there at 5 lakh per annum and they got someone who will work at 4 lakh then they'll fire you.
Everything is bad.
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Voice / Blended Department
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1. The work is satisfactory, no matter which client you work for. It's a young environment, so there is a lot of potential for good networking at an early age for freshers and students. 2. The upper management is so toxic that you will learn the art of self-advocating. If you can survive at Sutherland, you will eat the management alive at any other company. 3. There are 15-30-15-minute breaks with a timer running always. If you are a smoker, after three months at Sutherland, you will be faster than the flash to mark break on your computer, see the 15-minute timer begin, run to the entry of your floor, pass through the security gate of your floor (you can only pass through one after another, a minimum of 15 seconds per entry/exit), catch a lift with a minimum wait time of 5 minutes (because the lifts are substandard, at least one doesn't work every day), go to the entirely different other corner of the office, or outside the office (no other areas allow smoking), smoke, run back, again wait for the lift, pass through the gate, run to your work desk, enter your password, and mark break end. All of this should be done in 14 minutes and 59 seconds, or you will get a warning letter that stops any promotions for six months. You do this every day....Read More
Cons of Working at Sutherland 1. Nonexistent Work-Life Balance: Sutherland is nothing but a challenge of a schedule with rotational shifts and days off. New employees face particularly difficult circumstances. While technically accruing leave, taking time off within the first four months, even for emergencies, is strongly discouraged and can negatively impact future advancement. After this initial period, employees gain some flexibility in scheduling their two weekly days off, but this hardly compensates for the prior lack of control over personal time. 2. Predatory Compensation and Subpar Resources: The pay packages at Sutherland are misleading and often exploitative. New hires rarely receive their full compensation during the initial four months, earning less than basic laborers. The company culture prioritizes cost-cutting over employee well-being, evident in the shared equipment and inadequate resources. Salaries, while supposedly paid on time, are frequently inaccurate and require significant effort to rectify. Travel allowances are minimal, leaving employees feeling undervalued and financially strained. 3. Illusory Job Security and Disrespectful Treatment: Despite claims of job security, Sutherland maintains an environment of fear, where even top performers can be abruptly dismissed without warning or justification. Employees can be terminated without a transparent process, escorted from the premises with a shocking lack of respect for their contributions. This disregard for employee dignity contributes to an atmosphere of insecurity and anxiety. Your pay slip will always be a joke, as such is my true and honest experience....Read More
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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Nothing to like
They give placement for who did malpractices in the ramp down project and they sent out who works genuinely. Because we can meet score with malpractices and not with genuine and humble. Politricks
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Software Development Department
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Company Culture,Skill Development is one of the best and is of an international quality. On par with big software companies or even better.
Personally none
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
IT Support Department
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The Work culture looks good. Especially our project which gave us the liberty to work and our Manager Ajay Varadarajan is a gem of a person who led our team with grace and dignity.
Shift timings is bad. Having a good team will only keep the things going.
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Finance & Accounting - Other Department
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To lead the process and get opportunity to call with clients
Appraisal process and mobile policy and they not provide desk phone to call with family members in case of urgent matter
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Management Consulting Department
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Yes..it is my first company where I started my career
Not 100 percent , but there will be an partiality by team leads .it's on process to process culture
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
BD / Pre Sales Department
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Work life balance is good and depending on performance job security is there
Growth is limited if you are not able to play office politics
Work policy: 2 days/week from office
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Voice / Blended Department
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Nice place to work. I have worked for 1 and half year and learned a lot of things also contributed a lot for the organization.
HR decisions are not expected they decide without proper investigation or formal investigation.
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Voice / Blended Department
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Sutherland is not a Good Company including CEO The Dilip Vellodi.
I have filed a case against Sutherland for Harrasment, Abuse, Profanity, Cyber Crime and Fraud/Scam. Case is now pending with Mumbai Police, Delhi Police, TN Police, Chief Minister Cell, Human Rights, Supreme Court and Media/Press. Do not join Sutherland.
Work timings:ย Strict Timings
Work related travel:ย This is a desk job.
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AmbitionBox has 5 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compan...y for you. 50% of employees reported the working days at Sutherland Global Services as Monday to Friday. 75% employees reported the work timings at Sutherland Global Services as Flexible timing. Read moreGenpact
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