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Sutherland Global Services
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What employees say about Sutherland Global Services?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
50% employees reported
Flexible timing
75% employees reported
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5 reviews found
AR Caller (working remotely)
Full Time
Ar caller Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
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Likes
It's very good company to work place
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
I won't like the managers because they will the parshiyality between employees and they make me dislike the job
Work Details
Work days: Monday to Friday (Flexible Timings)
AR Caller in Manikonda
Operation Department
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Skill development
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Likes
Company office looks good.
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
AR Caller in Hyderabad / Secunderabad
Ar caller Department
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Skill development
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Likes
Worst
Dislikes
Everything is just worst
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Worst
Work days: Monday to Friday (Strict Timings)
AR Caller in Hyderabad / Secunderabad
Voice / Blended Department
Overall Rating
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Skill development
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Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
AR Caller in Chennai
Finance Department
Overall Rating
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Skill development
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Likes
I got relieved before covid-19.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is nothing to dislike in SGS
Work Details
It was a grateful experience.
Work days: Rotational Shift (Flexible Timings)
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Real Time Analyst in Kochi
Full Time
Non Voice Department
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Skill development
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Likes
Sadly, nothing at all, our time and our efforts are nothing to them.
Dislikes
They don't care about their employees! They are just using employees as some kind of bots, with no safety to health or anything at all.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: Based on the level of performance the work is categorised to Work from home and office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Training Lead in Hyderabad / Secunderabad
Full Time
Operations Support Department
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Skill development
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Likes
Projects in Mumbai and Chennai are better to work for
Dislikes
Unprofessional behaviour No complete responsibility taken for company assets No clarity regarding career growth within company
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Customer Service Representative in Mumbai
Full Time
Sales Support & Operations Department
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Skill development
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Likes
Excellent
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
All is well. All is well
Work Details
Work policy: ...
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Trainer in Mumbai
Full Time
University Level Educator Department
Overall Rating
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Skill development
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Likes
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Overall Rating
Transaction Processing Associate in Pune
Full Time
Non Voice Department
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Skill development
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Likes
Ontime salary, no unnecessary deduction.
- Salary - Excellent
- Work satisfaction - Excellent
Dislikes
No work life balance, Boring work culture.
- Company culture - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Transaction Processing Associate in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
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Likes
Nothing it’s the worst company I have worked with no work life balance at all. Not at all employee centric.
Dislikes
The management , the policy and the rules. Once you step in to the office you will not have any personal life for those 9 hours.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Transaction Processing Associate in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
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Skill development
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Likes
Good.
Dislikes
Cab facility is not good.
Call Center Executive in Chennai
Full Time
Back Office Department
Overall Rating
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Skill development
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Likes
Good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
It is strict company Sutherland Global services private limited
Work Details
Work days: Monday to Friday (Strict Timings)
IT Helpdesk in Mumbai
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
Work life balance and good management
- Salary - Good
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No growth opportunities
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Lead Trainer in Chennai
Full Time
Corporate Training Department
Overall Rating
Category Ratings
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Skill development
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Likes
Good management Skill can be developed Salary on time
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Promotions delayed Salary is less compared to other companies for the current role
Other Sutherland Global Services Reviews
Senior Associate in Bangalore / Bengaluru
Full Time
Operations Support Department
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Likes
I really enjoyed my time working at Sutherland, especially because of strong management team and the supportive work environment. During my two years there, I had the opportunity to grow both professionally and personally. I appreciated the focus on career growth and continuous training opportunities.
- Skill development - Good
- Company culture - Excellent
Dislikes
One of the challenges I faced during my time at Sutherland was the high turnover rate and the lack of follow through on long term performance. I believe that for any organisation to thrive, it’s important for leadership to not only focus on short term goals but also support employees in realising long term success.
- Job security - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Support Executive in Chennai
Full Time
Non Voice Department
Overall Rating
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Skill development
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Likes
I don't like Sutherland
Dislikes
Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Associate Customer Service Executive in Mumbai
Full Time
Voice / Blended Department
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Likes
Were very happy with the Sutherland as company as compare the to the process in which I was working
- Salary - Good
- Work-life balance - Excellent
Dislikes
I was happy while I was working over there but there was no fun activities and no team outing Nothin to entertain employee we just have to work and go home now enjoyment at all
- Job security - Poor
- Promotions - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within Country.
Mandarin Language Expert in Chennai
Full Time
Voice / Blended Department
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Likes
Worst moment for my life they just discrimination with North people and their management worst manegement. There is no work culture and no ethics no respect especially in BST Mandarin and chat processes management.
Dislikes
Yes I'm strongly say this is not for work even one day.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Lead in Gurgaon / Gurugram (working remotely)
Full Time
Market Research & Insights Department
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Skill development
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Likes
The employees are quite nice and friendly, probably because they share same pain.
- Salary - Good
- Job security - Good
Dislikes
Managers are dishonest, don't think about the employees mental health.
- Skill development - Bad
- Promotions - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Associate in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
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Skill development
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Likes
Company is not good during the fnf and they do not care about the employees once they leave the company and moreover they do not provide the reliving documents to the employees so they can join any other company and they will not give in written the last working day.
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
All the things after once resigned the process is s very tiring and tedious .
- Promotions - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Associate in Hyderabad / Secunderabad
Full Time
Retail & B2C Sales Department
Overall Rating
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Skill development
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Likes
Salary for every worker has to be increased atleast 24,000 would be great and every employee would grateful ready to work for Sutherland and need more resting hours or atleast more week off with applied shift
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Need more increment in salary because food and other personal things would help the employee very much as a small change leads to big help in future
Associate in Hyderabad / Secunderabad
Full Time
Other Department
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Likes
As I am Working in Sutherland company the best thing is work from home job I really love it and it very helpful to balance home and work.
- Company culture - Excellent
Dislikes
We have every month metrics due to some Criteria some not able to meet metrics so without any intimation we got PIPs which is not good for performance so many they terminated bcz of PIP
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
Associate in Kochi (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
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Skill development
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Likes
Work culture is good along with the infrastructure and the facilities the company provide.
- Salary - Good
- Company culture - Good
Dislikes
Nothing is permanent. You may get promoted one day and taken back the other day . There is a lot of favourism.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
Senior Operations Specialist in Mumbai
Full Time
Operations Department
Overall Rating
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Likes
This was the first company I worked, great team and excellent management. Whatever I am today, they have built and molded me. I am proud of working with Suth and I would like to thank the entire company and HR - Ashish who recruited and gave me this opportunity to work with them. Thanks for everything.
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
None
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
AR Caller Jobs at Sutherland Global Services
0-5 Yrs
₹ 2.5-5.5 LPA
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AmbitionBox has 5 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compan...y for you. 50% of employees reported the working days at Sutherland Global Services as Monday to Friday. 75% employees reported the work timings at Sutherland Global Services as Flexible timing. Read more- Home >
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