Startek is rated
3.4 out of 5 stars on
AmbitionBox, based on 202 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Startek is rated
3.4 out of 5 stars on
AmbitionBox, based on 202 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Startek Team Lead Operations Reviews
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202 reviews found
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Popular
Team Lead Operations in
Bhopal, Madhya Pradesh, India
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Jun 2020
Likes
They didn't provide any support during the lockdown, even they didn't provide the salary to the employees who were not able to come office due to lockdown,
Dislikes
I don't like the politics of that company and the appraisal and salary,
Work Details
Team leader operation
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Kolkata
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Dec 2024
Likes
Nothing
Dislikes
They don't have Cafeteria, Washrooms are always dirty. No tissue paper, no toi*et paper, Locker is not available for the employees to keep their belongings, No place to keep the bag, No celebration of Festival, No decoration on National holidays. People calls Startek as MNC but it is not, neither the work environment nor the people of Startek. Managers don't know how to speak and they call themselves "Manager". Manager's are always rude with their employees....Read More
Nothing! Worst company worked with ! Fake management Jayshree HR manager and Suman Datta Operation manager
Dislikes
I had worked with Startek for 3 months. The company is having the worst management Jayshree HR manager and Suman Datta operation manager! They forced me to leave the organisation without any notice or without any proper warning! They are taking the biased approach towards the employees!
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Hyderabad / Secunderabad
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Dec 2024
Likes
Very bad experience no job security they can remove you any time if your performance is good also.
Dislikes
Na
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Gurgaon / Gurugram
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 01 Aug 2024
Likes
*Job security
*Company culture
Dislikes
*Low salary and appraisals
*Limited learnings
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Team Lead Operations in
Lucknow
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Jun 2024
Likes
Good environment and growth
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 01 May 2024
Likes
Shift timings 8.30am to 5.30 pm
Dislikes
No sufficient head count for the work allocated
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
You are reading trusted reviews. Keep reading to find out more about
Startek.
It an amazing work place. I have worked here arround 8 years.
Dislikes
Not be discloed
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
Team Lead Operations in
Lucknow
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 21 Sep 2023
Likes
Don't anything like behavior not good.
Only like cafeteria sitting system.
Dislikes
Wrost manegement system and only prmoted those persons take everything in hand seniors. No value hardworker and honesty.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Aug 2023
Likes
Good for freshers. Hiring policy is good. Multiple processes.
Dislikes
Salary is less
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Lead Operations in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 18 Aug 2022
Likes
Job security is 💯% they don't kick out people easily even when they do blunder.
If you're TL and above, salary will hit your account without any delay
Dislikes
If you're hard-working. It won't work there.
Managers need followers who smoke with them and discuss chit-chat.
They keep on burdening you with work & night shifts unless you say no.
No appraisal, no matter of your hardwork
Manager isn't aware how you work even when your assistant manager is appreciating 😅😅
Work Details
Work policy:
As per politics they give you WFH/WFO from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Bangalore / Bengaluru
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 10 Oct 2023
Likes
Overall is a good company and management is very helpfull.
Dislikes
Promotion takes time.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Team Lead Operations in
Lucknow
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 10 Apr 2023
Likes
People are very friendly and co-operative
Dislikes
Management Decision. Poor IT Infrastructure, mismanagement
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Noida
Full Time
·
eCommerce Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Sep 2023
Likes
All is good
Dislikes
Salary package
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 27 Dec 2022
Likes
Happy to be part of the company
Dislikes
Pay not as per the current living standards
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Pune
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Mar 2022
Likes
1. Work from home option available when need be.
Dislikes
1. No Work Life balance.
2. No Learning Guidance / Mentoring at all levels
4. Long working HRS.
5.No Paternity Benefits or Maternity benefits.
6. No Perks and benefits, what ever an employee gets is just salary.
7. No appraisal for agents level population only lead and above.
8. Max appraisals hike for top rating varies from 3~6% PAonly .
9. No Infrastructure or reimbursement provided in WFM model.
10. No Transportation for associate or at any level.
11. Cafeteria and food needs major Revamp.
12. Unclean Washrooms feels like public toilet.
13. Leadership lacks vision and goals to drive their people towards achieving it.
14. Dynamic changes take place without discussions and heads-up however expected to drive it without proper guidance or glidepath to drive the changes.
15. Very High Agent level salary deductions happen due to short login HRs which is captured incorrectly by system.
16. Agent OTs and dues delayed due to long payout process.
17. Quite Outdated processes and systems in place for employees including HR Portals....Read More
Work Details
Managing Overall Customer service Chat / Email operations with Startek.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Gurgaon / Gurugram
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 02 Aug 2022
Likes
The best part is your salary gets credited on time
Dislikes
They dont provide transport facility so its not easy to manage expenses with less salary.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Team Lead Operations in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 31 May 2022
Likes
Good to work and grow your future.
Dislikes
Nothing as of now. But salary structure is not that much good.
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Gurgaon / Gurugram
Full Time
·
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 May 2022
Likes
Job Security
Dislikes
na
Work Details
Fantastic
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
International Travel.
People also ask about Startek's Team Lead Operationss
How is Startek to work for?
Startek is rated 3.4 out of 5, based on 202 reviews by employees on AmbitionBox.
Startek is known for Job Security which is rated at the top and given a rating of 3.3. However, Career growth is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at Startek read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Startek?
According to AmbitionBox ratings, Startek employees rate its salary and benefits as 2.8 out of 5. You can know more about Startek Salaries at AmbitionBox
How is the work culture at Startek?
Work culture is rated 3.0 at Startek by 202 employees. While job security is rated 3.3 and work-life balance is rated 2.9 at Startek. Read detailed reviews by employees of Startek on AmbitionBox.