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Startek

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3.1

based on 7.7k Reviews

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Startek Senior Customer Service Executive Reviews

Updated 21 Mar, 2025
Overall Rating
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2.8/5
based on 99 reviews

Rating distribution

Category Ratings

2.6

Job security

2.6

Salary

2.6

Skill development

2.6

Work satisfaction

2.5

Work-life balance

2.3

Company culture

2.3

Promotions

What employees say about Startek?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

57% employees reported

Flexible timing

Flexible timing

49% employees reported

No travel

No travel

69% employees reported

View more detailed insights

Gender based rating

3.2
female

Rated by Women

39 reviews

2.3
male

Rated by Men

51 reviews

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Top Mentions in Startek Senior Customer Service Executive Reviews

99 reviews found

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Top Startek Senior Customer Service Executive Interview Questions

asked in Senior Customer Service Executive interview
Q1. if customer start abusing you. How will you handle him?
View answers (2)
asked in Senior Customer Service Executive interview
Q2. How will you handle an angry customer?
View answers (2)
asked in Senior Customer Service Executive interview
Q3. What is Business processing outsourcing?
View answers (2)
asked in Senior Customer Service Executive interview
Q4. What is customer Service?
View answers (2)
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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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People also ask about Startek's Senior Customer Service Executives

How is Startek to work for?
Startek is rated 2.8 out of 5, based on 99 reviews by employees on AmbitionBox. Startek is known for Job security which is rated at the top and given a rating of 2.6. However, Company culture is rated the lowest at 2.3 and can be improved. To know first hand how it is like to work at Startek read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Startek?
According to AmbitionBox ratings, Startek employees rate its salary and benefits as 2.6 out of 5. You can know more about Startek Salaries at AmbitionBox
How is the work culture at Startek?
Work culture is rated 2.3 at Startek by 99 employees. While job security is rated 2.6 and work-life balance is rated 2.5 at Startek. Read detailed reviews by employees of Startek on AmbitionBox.

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Startek Senior Customer Service Executive Reviews by Locations

Startek Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 99 Startek reviews submitted by Startek employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Startek is the right company for you. 57% of employees reported the worki...ng days at Startek as Rotational Shift. 51% employees reported the work timings at Startek as Strict timing. Read more
Startek Senior Customer Service Executive Salary
based on 249 salaries
₹1 L/yr - ₹4.2 L/yr
22% less than the average Senior Customer Service Executive Salary in India
View more details
Employee Benefits for Startek Senior Customer Service Executive
cab
Office cab/shuttle
8 total responses
healthInsurance
Health insurance
2 total responses
childCareBenefits
Child care facility
1 total response
softskill
Job/Soft skill training
6 total responses
+2 more benefits
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