Foundever is rated
4.0 out of 5 stars on
AmbitionBox, based on 41 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Foundever is rated
4.0 out of 5 stars on
AmbitionBox, based on 41 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Foundever Customer Support Professional Reviews
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41 reviews found
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Popular
Customer Support Professional in
Chennai
Bpo Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 04 Feb 2019
Likes
It's a great company for freshers, where they can learn a lot about the customer service domain.
Dislikes
Unexpected shift prolongings because of business needs and the pay structure , the in hand salary will be great but on papers it will be less because of incentive structure
Work Details
Mixed experience, it depends on the day.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Professional in
Hyderabad / Secunderabad
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 25 Dec 2022
Likes
Its a good mnc company who follows all the work culture just like any other.but need to wait for a long time to get a right career growth
Dislikes
Their salary payout is less when compared to outside mncs paying
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Professional in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 15 Mar 2023
Likes
Time flexibility
Dislikes
Rotational shift
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Professional in
Chennai
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 22 Nov 2022
Likes
Support
Dislikes
Nothing at the moment
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Professional in
Chennai
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Sep 2023
Likes
Work culture and good management
Dislikes
Shift timings.
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Professional in
Gurgaon / Gurugram
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 02 Mar 2020
Likes
I like that we get salary on last working day of the month.
Dislikes
Gurgaon site is suffocating, even they are running process in training room and meeting rooms, hire people but there is no place to sit on the floor or in the cafeteria. Managers are pathetic, if you sick still u have to come or they will threat that you won't get incentives. Big chunk of the salary is incentive. Transport is even worse, first they will move your cab in you front and you have to come by yourself, if you failed to come then forget about cab for next 7days....Read More
Work Details
I was working as a customer support for US credit bureau
Work days: Rotational Shift
(Flexible Timings)
Customer Support Professional in
Hyderabad / Secunderabad
Full Time
·
Life Insurance Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 May 2023
Likes
Good work space nd satisfying with coliges and team leader had a nice time with sitel
Dislikes
Salary hike
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Professional in
Chennai
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 16 Jan 2024
Likes
This is my first firm,
- I learned communication skill through my tenure. Communication team is excellent.
- Benefits and other perks are there in sales team. I worked in support, but there were Bell bonus given that time.
- You don't have to work an minute more unless you are doing OT.
- Decent salary during joining
Dislikes
- Very minimal increment to none
- Growth financially and career wise is stagnant
- Rotational and night shifts
- Learn, earn and move on. Else you'll be getting low paid.
Customer Support Professional in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Mar 2023
Likes
Work culture. Appreciation. Skill development.
Dislikes
Nothing
Customer Support Professional in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 25 Jan 2024
Likes
Good Place to Work
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Professional (working remotely)
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Jul 2023
Likes
It depends upon the process you choose, some are demanding, some are breeze, overall manageable work.
Dislikes
Nothing to dislike as it is the one of best companies I have ever worked but the process that are undertaken might give you the headache sometimes
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Professional in
Hi-tech City
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 17 Jun 2023
Likes
The environment which they have .
Dislikes
Low salary
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Foundever's Customer Support Professionals
How is Foundever to work for?
Foundever is rated 4.0 out of 5, based on 41 reviews by employees on AmbitionBox.
Foundever is known for Job Security which is rated at the top and given a rating of 4.0. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Foundever read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Foundever?
According to AmbitionBox ratings, Foundever employees rate its salary and benefits as 3.4 out of 5. You can know more about Foundever Salaries at AmbitionBox
How is the work culture at Foundever?
Work culture is rated 3.6 at Foundever by 41 employees. While job security is rated 4.0 and work-life balance is rated 3.7 at Foundever. Read detailed reviews by employees of Foundever on AmbitionBox.
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Foundever Customer Support Professional Reviews by Locations