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Sitel Philippines Corporation

Compare

2.3

based on 8 Reviews

Filter reviews by

Sitel Philippines Corporation Reviews

based on 8 reviews

Updated 3 Jul, 2024

Overall Rating

2.3/5

How AmbitionBox ratings work?

Category Ratings

3.2

Work Satisfaction

3.0

Work-Life balance

2.9

Skill development

2.7

Company culture

2.6

Salary & Benefits

2.3

Job Security

2.2

Promotions/Appraisal

Sitel Philippines Corporation is rated 2.3 out of 5 stars on AmbitionBox, based on 8 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Top Mentions in Sitel Philippines Corporation Reviews

8 reviews found

Sort by: Popular

Telecaller in Hyderabad / Secunderabad

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 30 Aug 2023

Likes

Team leaders Support

Dislikes

Some worst Employees

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

CSR Executive in Hyderabad / Secunderabad

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 03 Jul 2024

Likes

it's ok

Dislikes

not good not bad

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Technical Support Engineer in Pasig

Full Time

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 May 2024

Likes

the best starter company

Dislikes

none, all good

Merchandising Customer service Executive in Gurgaon / Gurugram

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 04 Oct 2023

Likes

Nothing.

Dislikes

Worst company ever. The processes gets rammed down. No job security. The people in the higher management are the worst, they treat agents like cockroaches. Something to just get rid of. In order to have a leave you need to either be on the death bed or send in your resignation, they've called people in office with corona and i worked in typhoid, So many unfair practices, doesn't matter how many leaves you've got left it really doesn't matter they won't give you, if in emergency situations you take leaves, they issue a warning letter for leaves. I got 2 warning letters for 2 leaves because i had a death in the family. people in the higher management are so insensitive and cruel they don't care at all they just care about their work getting done. If anyone is in their sane mind, should not join this corporation...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

OMD Analyst I (working remotely)

Workforce Management Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 28 Oct 2022

Likes

chill and work from home

Dislikes

meager pay and benefits

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Director of Operations in Manila

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Sep 2019

Likes

Great leadership and inclusive

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Risk and Processing Operations, Representative in Baguio

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

1.0

Work-Life Balance

posted on 25 Oct 2018

Likes

teammates - They are friendly and good. They are my friends. training - there are a lot of training in Sitel that will give us career growth if the managers will let you train. job security - excellent. sitel will keep you as long as you are doing your job properly. career growth - no room for career growth for me not because of the company but because of the management. They will choose whoever is close to them and who doesn't question them. salary - been there for how many years but salary appraisal depends on how close you are to your coach or team leader not because of your score cards. travel - team buildings are always paid by the employees. politics - worst work life balance - I regret that I entered the company. I loved my job too much that i didn't have time to take care of my son and was not able to attend major family gathering because my leave was not approved most of the time....Read More

Dislikes

Salary wise, sitel gives the lowest salary of all the call center company here in our city. Career growth is poor. no work balance. Sitel company policy is good but the manager which make it worst.

Work Details

I loved my job before. I was selected as the first offshore quality analyst of back office by our client because of my skills and scorecard but my supervisor doesn't want because she wants to choose someone she likes.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Sitel Philippines Corporation.

Customer Service Representative

F&B Service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 10 Feb 2019

Likes

What u liked the most working in sitel.is the learning they share to agents.

Dislikes

Its not so life friendly.

Work Details

Boring. Hectic.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

Career Advice

2w (edited)

an associate technical leader

Toxic Work Environment

Hi Everyone. I recently joined a company to grow, but the work environment is toxic. The manager is rude, doesn’t guide, and gets angry when I ask questions. They rely on Excel for tasks instead of proper tools like Jira, and tasks lack clear details. Many seniors have quit, and the team is disorganized. HR couldn’t help, and the stress is affecting my mental health. Should I stay or resign? Will leaving early harm my career? If I stay, how can I manage this .without losing my peace?

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AmbitionBox has 8 Sitel Philippines Corporation reviews submitted by Sitel Philippines Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sitel Philippines Corporation is the rig...Read more

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Sitel Philippines Corporation Reviews

Working Days at Sitel Philippines Corporation

based on 8 reviews

Rotational Shift

50%

Monday to Friday

33%

Monday to Saturday

17%

Work Timings at Sitel Philippines Corporation

based on 8 reviews

Strict (10am - 7pm)

Flexible timing

67%

33%

Shift Timings at Sitel Philippines Corporation

based on 8 reviews

Day shift

100%

Business Travel at Sitel Philippines Corporation

based on 8 reviews

No travel

49%

Within city

25%

International travel

13%

Within country

13%

Sitel Philippines Corporation Salaries in India

Customer Service Associate 4 salaries	₹2.3 L/yr - ₹5 L/yr
Technical Support Executive 3 salaries	₹2.4 L/yr - ₹3.1 L/yr
Customer Support Executive 3 salaries	₹2.8 L/yr - ₹3.2 L/yr
Telecaller 3 salaries	₹2.5 L/yr - ₹2.5 L/yr

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