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Sitel Philippines Corporation

Compare

2.3

based on 8 Reviews

Filter reviews by

Sitel Philippines Corporation Reviews

Updated 3 Jul, 2024

Overall Rating

2.3/5

based on 8 reviews

On-Par with industry's average

know more

Rating distribution

2 (25.0%)

1 (12.5%)

3 (37.5%)

1 (12.5%)

Category Ratings

3.2

Work satisfaction

3.0

Work-life balance

2.8

Skill development

2.7

Company culture

2.6

Salary

2.3

Job security

2.2

Promotions

What employees say about Sitel Philippines Corporation?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

50% employees reported

Strict (10am - 7pm)

67% employees reported

No travel

49% employees reported

View more detailed insights

Gender based rating

1.0

Rated by Women

2 reviews

2.7

Rated by Men

4 reviews

Sitel Philippines Corporation is rated 2.3 out of 5 stars on AmbitionBox, based on 8 company reviews.This rating reflects a below average employee experience, indicating poor s ... Read more

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Top Mentions in Sitel Philippines Corporation Reviews

8 reviews found

Sort by: Popular

Telecaller in Hyderabad / Secunderabad

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

4.0

Skill development

1.0

Job security

2.0

Promotions

4.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 30 Aug 2023

Likes

Team leaders Support

Skill development - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Some worst Employees

Job security - Bad
Promotions - Poor
Company culture - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

CSR Executive in Hyderabad / Secunderabad

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 03 Jul 2024

Likes

it's ok

Dislikes

not good not bad

Technical Support Engineer in Pasig

Full Time

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 May 2024

Likes

the best starter company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

none, all good

Merchandising Customer service Executive in Gurgaon / Gurugram

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Oct 2023

Likes

Nothing.

Dislikes

Worst company ever. The processes gets rammed down. No job security. The people in the higher management are the worst, they treat agents like cockroaches. Something to just get rid of. In order to have a leave you need to either be on the death bed or send in your resignation, they've called people in office with corona and i worked in typhoid, So many unfair practices, doesn't matter how many leaves you've got left it really doesn't matter they won't give you, if in emergency situations you take leaves, they issue a warning letter for leaves. I got 2 warning letters for 2 leaves because i had a death in the family. people in the higher management are so insensitive and cruel they don't care at all they just care about their work getting done. If anyone is in their sane mind, should not join this corporation...Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

OMD Analyst I (working remotely)

Workforce Management Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 28 Oct 2022

Likes

chill and work from home

Work satisfaction - Good
Company culture - Good

Dislikes

meager pay and benefits

Salary - Poor
Skill development - Poor
Promotions - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Director of Operations in Manila

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Sep 2019

Likes

Great leadership and inclusive

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Risk and Processing Operations, Representative in Baguio

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 25 Oct 2018

Likes

teammates - They are friendly and good. They are my friends. training - there are a lot of training in Sitel that will give us career growth if the managers will let you train. job security - excellent. sitel will keep you as long as you are doing your job properly. career growth - no room for career growth for me not because of the company but because of the management. They will choose whoever is close to them and who doesn't question them. salary - been there for how many years but salary appraisal depends on how close you are to your coach or team leader not because of your score cards. travel - team buildings are always paid by the employees. politics - worst work life balance - I regret that I entered the company. I loved my job too much that i didn't have time to take care of my son and was not able to attend major family gathering because my leave was not approved most of the time....Read More

Job security - Excellent

Dislikes

Salary wise, sitel gives the lowest salary of all the call center company here in our city. Career growth is poor. no work balance. Sitel company policy is good but the manager which make it worst.

Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

I loved my job before. I was selected as the first offshore quality analyst of back office by our client because of my skills and scorecard but my supervisor doesn't want because she wants to choose someone she likes.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Sitel Philippines Corporation.

Customer Service Representative

F&B Service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 10 Feb 2019

Likes

What u liked the most working in sitel.is the learning they share to agents.

Salary - Good
Skill development - Excellent
Work satisfaction - Good

Dislikes

Its not so life friendly.

Work-life balance - Poor

Work Details

Boring. Hectic.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

Career Growth

an analyst

I have job which gives 6 CTC, YOE: 2 years I need good paying since other batchemates are grabbing packages such as 20+ LPA They have done MBA. I also plan to do the same but my current role is too good. No work pressure, helpful colleagues. From last organization which was super toxic this is a gem. Im not sure what to do Can you guys suggest me

Need help on career

Go for MBA

Stay at current role

78 participants . poll closed

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AmbitionBox has 8 Sitel Philippines Corporation reviews submitted by Sitel Philippines Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sitel Philippines Corporation is the rig...Read more

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Sitel Philippines Corporation Reviews

Sitel Philippines Corporation Salaries in India

Customer Service Associate 4 salaries	₹2.3 L/yr - ₹5 L/yr
Telecaller 4 salaries	₹2.5 L/yr - ₹2.5 L/yr
Technical Support Executive 3 salaries	₹2.4 L/yr - ₹3.1 L/yr
Customer Support Executive 3 salaries	₹2.8 L/yr - ₹3.2 L/yr