This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Overall Rating
1.0/5
How AmbitionBox ratings work?
Category Ratings
2.0
Job Security
1.0
Company culture
1.0
Salary & Benefits
1.0
Work-Life balance
1.0
Skill development
1.0
Promotions/Appraisal
1.0
Work Satisfaction
Serco is rated
1.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Serco is rated
1.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Senior Collection Executive in
Gurgaon / Gurugram
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 26 Oct 2019
Likes
Job security is good but salary was not good it's very low amount to serve in society. Appraisal also so cheap. Job timing is good work environment also
Dislikes
I am un happy with the salary part to serco bpo it's very lesser amount per monthly salary 8k to9 only it's not possible to serve this amount. Wen you hiring a employee management check a pay slab your company.your employee are happy either not because fast property your employer than management. Serco appraisal very much dissappointed its very low appraisal.
Organization believes in politics .
Work Details
I am working at serco bpo in 2011 as a cellar sbi credit cards recovery press
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Pune
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 30 Jul 2022
Likes
Good Culture and Job satisfaction
Dislikes
No
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Thane
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 Dec 2022
Likes
Company appreciate employees and look for betterment for them
Dislikes
Flawless
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Team Lead in
Hyderabad / Secunderabad
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Jul 2021
Likes
Work culture
Dislikes
Promotion and pay scale
Work Details
Average
Work timings: Flexible Timings
Work related travel:This is a desk job.
Financial Analyst in
Abu Dhabi
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 09 Jul 2021
Likes
Extreme Politics in finance Team, Finance director is biased and only hires from his own community. He shouts and swears at employees in public. It’s a complete dictatorship. Horrible human and most of the stakeholders don’t stand up for employees.
Dislikes
Finance director is the most biased and abusive boss, uses his power to bully employees.
Work Details
Torture
Work related travel: This job involves
Travel Within City.
Team Lead in
Agra
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Jan 2020
Likes
Na
Dislikes
Na
Work Details
Na
Work days: Rotational Shift
(Flexible Timings)
Team Lead in
Kolkata
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Mar 2019
Likes
Good
Dislikes
nothing
Work Details
excellent
Work days: Rotational Shift
(Flexible Timings)
Senior Associate in
Thane
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Jan 2019
Likes
Smiple work procedure
Dislikes
Nothing
Work Details
Enjoyable work
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Aurangabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 27 May 2018
Likes
Career growth is good but no job security/transfer like closed the side
Dislikes
Everithink is find mentioned above
Work Details
Good experince to work specially growth and rewards
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Sales Executive in
Gurgaon / Gurugram
Sale credit card Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Aug 2018
Likes
This is a good Company
Dislikes
No
Team Lead in
Mumbai
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 May 2018
Likes
I have learned lot from serco and developed my skills which is helping me in my current role.
Dislikes
Nothing
Work Details
Serco helps to enable his employees
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other Serco Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Facility Executive - Technical in
Abu Dhabi
Full Time
·
Occupational Health & Safety Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 May 2024
Likes
Best company ever
Dislikes
South management
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
C.S.A in
Mumbai
Full Time
·
Investment Banking, Private Equity & VC Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 07 Jun 2023
Likes
Politicization on mid level persons hampers the growth level of company, specially in my case my career is hampered by middle management person.
Dislikes
Only due to middle management , i have to dislike it, this is like the saying- One bad person should disrupt the whole communities impression,
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Assistant CSE Professor in
Gonda
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Oct 2023
Likes
Yes very good
Dislikes
Bad work
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Technician in
Dubai
Full Time
·
Engineering and maintenance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Jan 2023
Likes
The work environment is very good. Management and HR policies is good for the employee. Chances for Career growth for the employee applying in international vacancies.
Dislikes
Thi is not the bad thing I say need to improve that the management level should meet the field level technician at least one or three months to take the review of the work environment.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Worker in
Dubai
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Aug 2024
Likes
it is good
Dislikes
nothing bad
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Hvac Team Leader in
Dubai
Full Time
·
Facility Management Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 14 Jun 2023
Likes
Salary, working cultural, Accommodation, safety And yearly Air ticket leave 30 days in year.
Dislikes
Force to do Overtime
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Software Developer in
New Delhi
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Nov 2023
Likes
Demo demos demo
Dislikes
Demo demonstrates
Work Details
Work timings: Strict Timings
Customer Service Agent in
Dubai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 17 May 2023
Likes
Just the fact that I have customer service visa.
Dislikes
Favoritism, workload, less pay, job insecurity, slavery
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Training Manager in
Mumbai
Full Time
·
Corporate Training Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Sep 2023
Likes
Growth Opportunities
Dislikes
Lack of Support
Work Details
Work days: Monday to Friday
(Flexible Timings)
C.S.A in
Mumbai
Full Time
·
Investment Banking, Private Equity & VC Department
People also ask about Serco's Senior Collection Executives
How is Serco to work for?
Serco is rated 1.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Serco is known for Job Security which is rated at the top and given a rating of 2.0. However, Company culture is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Serco read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Serco?
According to AmbitionBox ratings, Serco employees rate its salary and benefits as 1.0 out of 5. You can know more about Serco Salaries at AmbitionBox
How is the work culture at Serco?
Work culture is rated 1.0 at Serco by 1 employees. While job security is rated 2.0 and work-life balance is rated 1.0 at Serco. Read detailed reviews by employees of Serco on AmbitionBox.