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ReSource Pro
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Filter reviews by ReSource Pro Team Lead Operations Reviews
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4 reviews found
Team Lead Operations in Bangalore / Bengaluru
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
Nice company
Dislikes
No cons
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead Operations in Bangalore / Bengaluru
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
What to put about this company
Dislikes
Everything
Work Details
Work policy: 3 days/week from office
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
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Team Lead Operations in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
Performance basis promotion
Dislikes
Nothin
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Team Lead Operations in Bangalore / Bengaluru
Insurance Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
The overall experience has been great
Dislikes
None
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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Client Specialist in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
Package is good
Dislikes
Work culture is bad. Management is very bad to understand people issues. Work life balance is very pathetic.
Employer’s Response
Thank you for sharing your feedback. We appreciate your insights into your experience at ReSource Pro. We understand the importance of a positive work culture, and we strive to create a supportive and conducive work environment for all our employees. We value your contributions and are dedicated to addressing any issues you may encounter. If you have any further feedback or suggestions, please feel free to reach out to us at hr_feedback_queries@resourcepro.com.cn . We are here to listen and continuously improve the employee experience at ReSource Pro.
Client Specialist in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
Work Culture, infrastructure, supporting people/teams
Dislikes
Nothing as of now
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing your feedback with us. We're glad to hear that you appreciate the working environment at ReSource Pro. We strive to maintain high standards to ensure a fulfilling experience for all our team members. We appreciate your feedback and look forward to continuing to provide a great experience for you.
Client Specialist in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
I have been working at resource pro for over a month now and I can confidently say that it is one of the best companies i have worked for. The management team is supportive and approachable, and they truly care about their employee's well being. The company culture is inclusive and diverse, and there are ample opportunities for growth and development. The benefits package is also very competitive, including health insurance, and paid time off. Overall, I highly recommend resource pro company to anyone looking for a fulfilling and rewarding career....Read More
Dislikes
nothing
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Process Specialist in Bangalore / Bengaluru
Full Time
General Insurance Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
The preference on quality
Dislikes
The only thing i dislike is they should promote the people who deserves it. Processing everyone can do but leadership skills most the team leader promoted inhouse organization are not fit to be a lead. Hope atleast now they should identify the deserving candidates
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for sharing your experience with us. We take your concerns seriously and regret any challenges you faced. If you are open to further discussion, please reach out to hr_feedback_queries@resourcepro.com.cn
Assistant Manager Service Delivery in Bangalore / Bengaluru
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
Its growing which comes with huge possibilities for growth and advancement
Dislikes
Mid Management Hierarchy and their roles are confusing
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Assistant Manager Service Delivery in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
Onboarding
Dislikes
Management simply conducts survey and does not follow up on it
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Client Specialist in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
Provided enough over time
Dislikes
Your experience depends upon the team that you end up in.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Process Specialist in Bangalore / Bengaluru (working remotely)
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
No task comments at all.
Dislikes
No task comments at all.
Employer’s Response
Thank you for sharing your experience and ratings with us. If you are open to further discussion, please reach out to hr_feedback_queries@resourcepro.com.cn
Insurance Associate in Bangalore / Bengaluru
Insurance Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
Good environment
Dislikes
No promotions
Work Details
Good
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Client Specialist in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
Work culture
Dislikes
Salary structure
Employer’s Response
Thank you for sharing such a positive review. Our objective is to uphold this great culture of our organization. We look forward to continue working with you towards the success of ReSource Pro
Other ReSource Pro Reviews
Assistant Manager Operations in Bangalore / Bengaluru
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
good work environment, opportunity to learn & upskill and Great opportunity to grow
Dislikes
there are no department segregation like other BPM companies (Quality and training is led by operations Lead)
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Analyst in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
Nothing good
Dislikes
It's a robot company, not for humans. They pay less for the work you do. Once you made a mistake, they will give that as a reason for every hike and promotion. Poor infrastructure, poor work life balance and poor management
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
We're sorry to hear about your experience, and we appreciate your feedback. We take your concerns seriously and regret any challenges you faced. If you're open to further discussion, please reach out to hr_feedback_queries@resourcepro.com.cn.
Senior Specialist in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
Except salary nothing..
Dislikes
Very pathetic work culture Long work hours...if you are travelling from some other place to office.. better to stay nearby. As the processes are newly shifted from China..no proper training and proper planning of training provided by company. Top management should focus on this..
Employer’s Response
We're sorry to hear about your experience, and we appreciate your feedback. We take your concerns seriously and regret any challenges you faced. If you're open to further discussion, please reach out to hr_feedback_queries@resourcepro.com.cn.
Senior Associate in Bangalore / Bengaluru
Full Time
Finance Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
ResourcePro is one of the fastest growing Insurance sector, It provides good work culture
Dislikes
Some Teams have some favorism towards employees Some of the deserved employees are not getting appraisal and promotion
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing your positive feedback. We understand the importance of a positive work culture, and we strive to create a supportive and conducive work environment for all our employees. We look forward to your continuous support. If you're open to further discussion, please reach out to hr_feedback_queries@resourcepro.com.cn.
Associate Manager in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
Just the people
Dislikes
Managers, directors and management.manager would make you feel that you are worthless no matter how much you try to prove yourself. The shift starts at 8 am and you cannot leave until your manager leaves.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
We're sorry to hear about your experience, and we appreciate your feedback. We take your concerns seriously and regret any challenges you faced. If you're open to further discussion, please reach out to hr_feedback_queries@resourcepro.com.cn. Thank you for bringing this to our attention.
Senior Specialist in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
Nothing
Dislikes
Its one of the worst company i have ever seen, they had call us for the interview and have taken the assessment post which they have never responded us, called multiple times and sent emails as well, they just want to waste the time of candidates, its the worst hiring and recruitment team i have ever seen in my career of 10 years.
Employer’s Response
We're sorry to hear about your experience, and we appreciate your feedback. We take your concerns seriously. Your input is valuable to us, and we are actively working to address and improve our procedures to ensure a more positive experience for all candidates. If you're open to further discussion, please reach out to hr_feedback_queries@resourcepro.com.cn. Thank you for bringing this to our attention.
Technical Lead in Bangalore / Bengaluru
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
I have completed 2 years in Resource Pro and it has been good so far. I work in the IT department and the experience has been excellent. The work-life balance here is good. We have good colleagues, which makes working here all the better. The leadership is very understanding and professional at the same time. The company has grown leaps and bounds in getting new business and employing more resources. The growth chart shows a promising future here. Overall an excellent work place....Read More
Dislikes
The only negative could be the salary hike part. The hike % is very low compared to the market outside and this needs to be looked at. They might give you a very good hike % when they hire you but once you come in, you would know the reality that they do not give much pay hike at the end of the year. Probably the second negative thing is " There is no hybrid or WFH option ". You have to come to the office. Only in the rarest scenarios you would get the WFH option....Read More
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
We are happy to receive such a positive feedback from you. Your input is valuable to us, and we strive to create a great work environment for our employees contributing towards their growth and personal career development. If you are open to further discussion, please reach out to hr_feedback_queries@resourcepro.com.cn
Associate in Bangalore / Bengaluru
Full Time
General Insurance Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
Good place and nice peoples to work
Dislikes
Nothing
Employer’s Response
Thank you for sharing your positive feedback. We understand the importance of a positive work culture, and we strive to create a supportive and conducive work environment for all our employees. We look forward to your continuous support. If you're open to further discussion, please reach out to hr_feedback_queries@resourcepro.com.cn.
Assistant Manager in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
Compensation structure
Dislikes
Working Methodology is worse. OPEX team is worst
Service Delivery Associate in Bangalore / Bengaluru
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
Good infrastructure good team and good environment
Dislikes
Night shift no cab facility for men and not provide free food for night shift people
Employer’s Response
Thank you for sharing your positive feedback. We understand the importance of a positive work culture, and we strive to create a supportive and conducive work environment for all our employees. We look forward to your continuous support. If you're open to further discussion, please reach out to hr_feedback_queries@resourcepro.com.cn.
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 4 ReSource Pro reviews submitted by ReSource Pro employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ReSource Pro is the right company for you. 75% of employees repo...rted the working days at ReSource Pro as Monday to Friday. 50% employees reported the work timings at ReSource Pro as Strict (9am - 6pm). Read more- Home >
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