Cogent E Services is rated
3.6 out of 5 stars on
AmbitionBox, based on 31 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Cogent E Services is rated
3.6 out of 5 stars on
AmbitionBox, based on 31 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Cogent E Services Agent Reviews
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31 reviews found
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Popular
Agent in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Sep 2024
Likes
Nothing
Dislikes
Each and every policy. This company always see the way to deduct the salary. Attendance never get upload on time. Worst company that I seen in struggling life.
I dislike the some problem are get any employee can't give holiday.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Agent in
Noida
Full Time
·
Service Delivery Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 27 May 2024
Likes
No
Dislikes
No holidays
Working pressure
Agent in
Mumbai
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 04 Feb 2024
Likes
There are too many things that I learned from cogent 1 calling 2 active listening 3 communication
Dislikes
No point
Agent in
Mangaluru
Full Time
·
After Sales Service & Repair Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Sep 2023
Likes
Getting new friends and can learn many more languages .
Dislikes
Worst Manager, Heavy Torcher and , forces to do overtime duty, No Emergency week off's, Poor Salary, No Increment after 6 month's, Putting Pressure on Agents and making them to quit the job. Removing punch option for long distance agents.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
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Cogent E Services.
Agent in
Noida
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 01 Apr 2023
Likes
Nothing
Dislikes
Company cut the salary with irrelevant logic. If you not work on your off days then your double salary will be deducted
Work related travel: This job involves
Travel Within City.
Agent in
Noida
Full Time
·
Telecom Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 09 May 2023
Likes
Nothing are good decent salary
Dislikes
Environment culture are very bad is my experience no leave on time we are requirement this time
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Agent in
Noida
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 07 Jun 2023
Likes
Salary on time, unlimited incentive
Dislikes
Timing issue, bad behaviour issue, gate check in issue, manager HR issue
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Agent in
Bangalore Rural
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Sep 2021
Likes
I was worked in cogent still I didn't get my 15 days salary still
Dislikes
Work pressure
Work Details
Okk
Work timings: Flexible Timings
Agent (working remotely)
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Jun 2023
Likes
Good Team leaders, managers, maintenance, discipline, and the humble, everything is good
Dislikes
Their is nothing to say but one disadvantage is thr that is they didn’t do hike to me after also 15 months
Soo bcz i want to grow up now i cant do my work on same salary soo my responsibilities are more soo i quit the job
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Agent in
Noida
Service Delivery Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 30 May 2022
Likes
Team is supportive but the management needs to be modified
Dislikes
Management are so mean, they are never reply to any agent and they are having complimentary off option which is valid for 3 months but they do not care about it and it's going expire but they do not provide leaves to us. If in case we want leaves then they are providing us unpaid leaves even if we have leaves in our bucket
Agent in
Vadodara
vodafoneob Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 15 Jun 2022
Likes
nice exprience and help full staf
Dislikes
superb and nice
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Agent in
Meerut
Service Delivery Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 31 May 2022
Likes
This is worst company ever/never support an employee/ So i Resigned..
Dislikes
Never polite/ Rude behaviour for all Managers..
Work Details
1.5 year
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Agent in
Mangaluru
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 31 May 2022
Likes
Work experience office
Dislikes
Na
Work Details
Super
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Agent in
Apex tower Mangal Pandey Nagar Meerut
Very Good Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Aug 2022
Likes
Culture management
Dislikes
Nothing like that 🤗
Work Details
Amazing
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Agent in
Noida
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Aug 2021
Likes
Excellentent
Work Details
The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work timings: Strict Timings
Work related travel:This is a desk job.
Agent in
Noida
Cce Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Jul 2021
Likes
Management system is really appreciated mates are also helpful.
Cogent E Services is rated 3.6 out of 5, based on 31 reviews by employees on AmbitionBox.
Cogent E Services is known for Job Security which is rated at the top and given a rating of 3.6. However, Career growth is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at Cogent E Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Cogent E Services?
According to AmbitionBox ratings, Cogent E Services employees rate its salary and benefits as 3.0 out of 5. You can know more about Cogent E Services Salaries at AmbitionBox
How is the work culture at Cogent E Services?
Work culture is rated 3.1 at Cogent E Services by 31 employees. While job security is rated 3.6 and work-life balance is rated 3.1 at Cogent E Services. Read detailed reviews by employees of Cogent E Services on AmbitionBox.