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Engaged Employer

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Tech Mahindra

Compare

based on 33k Reviews

Filter reviews by

Tech Mahindra Customer Service Associate Reviews

based on 991 reviews

Updated 18 Dec, 2024

Overall Rating

3.3/5

How AmbitionBox ratings work?

Category Ratings

3.4

Skill development

3.2

Company culture

3.1

Work-Life balance

3.1

Salary & Benefits

3.1

Job Security

3.1

Work Satisfaction

2.8

Promotions/Appraisal

Top Mentions in Tech Mahindra Customer Service Associate Reviews

991 reviews found

Sort by: Popular

Customer Service Associate in Bhubaneswar

IT Network Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 16 Apr 2021

Likes

Good work environment. Teammates are supportive, developed my soft skills. worked for more than 2 years, gained a lot of friends n worked under amazing team leaders.. tough it's above company but could be better by addressing the issues of its employees

Dislikes

The Management Politics needs to be handled before it sinks the company..! The high level officials donot really care much about the subordinates.. Salary issues are not handled properly.. working in the environment makes you feel like a slave..

Work Details

No comments

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Kolkata

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 11 Nov 2024

Likes

Only Salary is good. On time

Dislikes

Too much work pressure. No job security. 9 hours job becomes 10 hours. Managers will put pressure to come office early and leave lately. You have to beg to TL for breaks.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

What people are saying about Tech Mahindra

View All

a junior engineer - quality assurance

Offered Salary & Open Scopes at Tech Mahindra Ahmedabad

Recently I was affected by the layoff and looking for a Quality Assurance role. After 2.6 years experience I'm being offered 5.5 LPA at Ahmedabad location in Tech Mahindra. What's the best I can get in the current situation?

Got a question about Tech Mahindra?

Ask anonymously on communities.

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Customer Service Associate in Noida

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 28 Aug 2024

Likes

Company always pay salary on time. And the environment is also good.

Dislikes

Partiality between both genders (Male and Female) like. The security guard allows to enter in the company with sleepers/loar for girls but if boy wearing slippers/loar in any condition guard newer allows him. So I don't like this thing of he company it feels like the company rules aare different for both.

Get interview-ready with top interview questions

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Customer Service Associate in Noida

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 31 May 2024

Likes

Guard and security.

Dislikes

All the things 1 HELL Transport (you will never get cabs on time and you will see no improvement after complaining ) 2 CHILLAR salary (every month you need to talk HR, FORGOT ABOUT YOUR PLI ) 3 Worst project FRONITER COMMUNICATIONS 4 Management (none is there to manage anything ) 5 Washrooms are like sulabh sauchalya 6 Shift hours 7 Zero responsibility towards their employees 8 HR is totally irresponsible...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Noida

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 18 Dec 2024

Likes

Decorum 👍

Dislikes

👎 very poor

Customer Service Associate in Visakhapatnam

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 11 Dec 2024

Likes

My friends

Dislikes

Everything, policies, work pressure, salary

Customer Service Associate in Kolkata

Full Time

·

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 05 Dec 2024

Likes

yes it helps to learn many things

Dislikes

there is a pressure of bringing "yes" and "no" if anyone brings negative feedback for the the company will make you sit for a month or a week.

You are reading trusted reviews. Keep reading to find out more about Tech Mahindra.

Customer Service Associate in Noida

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 28 Nov 2024

Likes

Nothing is good here

Dislikes

Everything is worst here

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Associate in Pune

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 28 Nov 2024

Likes

Job security. Management and hr are good and supportive. No pressure.

Dislikes

Salary is good but not appraisal.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Noida

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 22 Nov 2024

Likes

Salary on time,and work environment company culture and support staff and motivation senior.

Dislikes

No

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Service Associate in Noida

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 22 Nov 2024

Likes

Company's Coulter and environment is so excellent

Dislikes

No one any excuse form company side

Work Details

Work policy: 1 days week off

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Kolkata

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 22 Nov 2024

Likes

Only salary satisfaction.

Dislikes

Worst management and most of the senior's are missusing there power.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Bhubaneswar

Full Time

·

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 20 Nov 2024

Likes

Working culture, skill development

Dislikes

Environment,

Customer Service Associate in Pune

Full Time

·

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 19 Nov 2024

Likes

Nothing

Dislikes

Everything there is nothing to like

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Service Associate in Hyderabad / Secunderabad

Full Time

·

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 18 Nov 2024

Likes

Work environment and job security

Dislikes

No hike

Customer Service Associate in Jamshedpur

Full Time

·

Voice \/ Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 15 Nov 2024

Likes

Work environment

Dislikes

Job security and Contract Based

Customer Service Associate in Mumbai

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 14 Nov 2024

Likes

Great place to work

Dislikes

Nothing

Customer Service Associate in Ahmedabad (working remotely)

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 12 Nov 2024

Likes

Nothing

Dislikes

Salary process company deduction my payment as access card recovery I already submit successfully so improves your service

Customer Service Associate in Noida

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 06 Nov 2024

Likes

Good

Dislikes

Good performance nice work was nice

Customer Service Associate in Kolkata

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 04 Nov 2024

Likes

Nothing like in the company..

Dislikes

Management is very bad

People also ask about Tech Mahindra's Customer Service Associates

How is Tech Mahindra to work for?

Tech Mahindra is rated 3.3 out of 5, based on 991 reviews by employees on AmbitionBox. Tech Mahindra is known for Skill development which is rated at the top and given a rating of 3.4. However, Career growth is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at Tech Mahindra read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Tech Mahindra?

According to AmbitionBox ratings, Tech Mahindra employees rate its salary and benefits as 3.1 out of 5. You can know more about Tech Mahindra Salaries at AmbitionBox

How is the work culture at Tech Mahindra?

Work culture is rated 3.2 at Tech Mahindra by 991 employees. While job security is rated 3.1 and work-life balance is rated 3.1 at Tech Mahindra. Read detailed reviews by employees of Tech Mahindra on AmbitionBox.

Is work from home available in Tech Mahindra?

According to AmbitionBox, 19% Tech Mahindra employees work from home permanently, 1% work from office 3 days/week, and 1% work from office 2 days/week (based on 74 AmbitionBox reviews in last 6 months).

Tell us how to improve this page.

Tech Mahindra Customer Service Associate Reviews by Locations

Tech Mahindra Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 991 Tech Mahindra reviews submitted by Tech Mahindra employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tech Mahindra is the right company for you. 69% of employees...Read more

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Tech Mahindra Customer Service Associate Reviews

Work Policy for Tech Mahindra Customer Service Associate

i

based on 74 reviews in last 6 months

Work from office

68%

Permanent work from home

19%

Hybrid

13%

Other hybrid work policies

11%

2 days/week from office

1%

3 days/week from office

1%

Gender Based Ratings for Tech Mahindra Customer Service Associate

based on 931 reviews

Rated 3.4 for Skill Development and 3.1 for Work-Life Balance

Rated 3.4 for Skill Development and 3.3 for Company Culture

Working Days for Tech Mahindra Customer Service Associate

based on 992 reviews

Rotational Shift

69%

Monday to Saturday

17%

Monday to Friday

11%

Other

2%

Alternate Saturday off

1%

Work Timings for Tech Mahindra Customer Service Associate

based on 992 reviews

Flexible timing

Strict (9am - 6pm)

Strict (10am - 7pm)

57%

7%

3%

33% employees reported other strict timings

Shift Timings for Tech Mahindra Customer Service Associate

based on 992 reviews

Day shift

Night shift

75%

25%

Business Travel for Tech Mahindra Customer Service Associate

based on 992 reviews

No travel

72%

Within city

23%

Within country

4%

International travel

1%

Tech Mahindra Customer Service Associate Salary

based on 4.1k salaries

₹0.9 L/yr - ₹5 L/yr

At par with the average Customer Service Associate Salary in India

View more details

Employee Benefits for Tech Mahindra Customer Service Associate

Office cab/shuttle

30 total responses

International/On-site exposure

7 total responses

Free meal

6 total responses

Joining bonus

4 total responses

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