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Filter reviews by IntouchCX Customer Success, Service & Operations Department Reviews
Overall Rating
based on 1.1k
reviews
What employees say about IntouchCX?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
48% employees reported
Rotational Shift
71% employees reported
Flexible timing
46% employees reported
No travel
67% employees reported
View more detailed insights
Gender based rating
Rated by Women
349 reviews
Rated by Men
738 reviews
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Senior E Support Officer interview
Q1. How important customers satisfaction means to you?
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Customer Service Associate interview
Q2. What is customer service, conversation with customer, tell about Hyderabad
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asked in
Customer Service Executive interview
Q4. What do you know about ecommerce?
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2w
a senior software engineer
45 Days Into Notice & No Offers – What Should I Do?
I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!
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People also ask about IntouchCX's Customer Success, Service & Operations Department
Is IntouchCX's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 1.1k employee reviews, it's clear that most employees have a below average experience working at IntouchCX's Customer Success, Service & Operations Department.
Skill development holds the highest rating at 2.8, while career growth is rated the lowest amongst all factors at 2.4.
Read reviews about
skill development
and
career growth
on AmbitionBox.
Does IntouchCX's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, IntouchCX's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.7 out of 5, based on 1.1k reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about IntouchCX's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at IntouchCX's Customer Success, Service & Operations Department,
click here
.
How is the work culture at IntouchCX's Customer Success, Service & Operations Department?
Work culture at IntouchCX's Customer Success, Service & Operations Department is rated 2.7 out of 5 by 1.1k employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at IntouchCX's Customer Success, Service & Operations Department,
click here
.
How is the job security at IntouchCX's Customer Success, Service & Operations Department?
Based on 1.1k reviews on AmbitionBox, IntouchCX's Customer Success, Service & Operations Department employees rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at IntouchCX's Customer Success, Service & Operations Department. To read reviews about job security at IntouchCX's Customer Success, Service & Operations Department,
click here
.
Is work from home available at IntouchCX's Customer Success, Service & Operations Department?
According to AmbitionBox, 14% of IntouchCX's Customer Success, Service & Operations Department employees work from home permanently, 48% work from the office, and 38% follow a hybrid model, based on 222 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance,
click here.
How do I get a job at IntouchCX's Customer Success, Service & Operations Department?
To get a job at IntouchCX's Customer Success, Service & Operations Department, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top IntouchCX interview questions and practice your responses to prepare thoroughly.
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Office cab/shuttle
54 total
responses
Free meal
3 total
responses
International/On-site exposure
1 total
response
Paternity leaves
1 total
response
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